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Hawthorn Suites by Wyndham EL Paso Airport

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Hawthorn Suites by Wyndham EL Paso Airport
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829 Reviews from our TripAdvisor Community

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Showing 810: English reviews
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North Little Rock, Arkansas
Reviewed 2 days ago NEW

Disappointed in our stay. Bathroom sink needs attention-cracks around drain; clean wash cloths were not provided on day #2-went to front desk to get clean wash cloths; no ice machines available; location convenient to parents assisted living facility.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Annette D
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you for you comments. Ice machines are on all three floors and all in working condition, very sorry that you were not aware of that. Rooms remodeling to begin soon for all rooms in the hotel. A call to Front Desk for assistance is always the way to communicate your needs as we are and my apologies that this...

Encinitas, California
HOTEL’S FAVOURITE REVIEW
Reviewed 21 March 2017

Been staying here for the last few yrs and it keeps getting better. Very nice rooms, well furnished & always very clean.. Beds are comfy & rooms have Fridge, Microwave & free wi-fi. Front office manager Rosie, always v helpful & accommodating, keeps this place running smooth. Front desk clerks, housekeeping & all personnel are always v polite & professional....

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Helpful?
Thank geronimo248
About Hotel's Favourite Review
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you for your comments, they are well received. We look forward to your return and appreciate the employee comments, I must agree!

El Paso, Texas
Reviewed 2 days ago NEW

This is a very clean property. The free breakfast every morning is about what you would expect it to be. What makes this property shine is the customer service. Amberly and John on the desk are always friendly and willing to help whether it has to do with your room or you're just looking for a recommendation regarding someplace to...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank charlesbB131KT
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Wow! How very nice of you to respond to us with this most positive review. Very pleased you enjoyed your stay and that the Staff and Management were mentioned. Thank you and please come again.

Reviewed 4 days ago NEW

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank beverlieo
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Reviewed 1 week ago via mobile

I am in El Paso for a food show and am staying at the Hawthorn. I was given a regular room when I checked in and on the 3rd day need more space to house equipment for I am a Chef. I asked Juan at the front desk to upgrade me to a suite. He went out of his way...

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Helpful?
Thank Kimberly M
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Hello Chef KDP, So pleased you will be a returning customer. We love our customers as you love your profession as a Chef, and the only way to keep them coming back is to give the best possible service to each one and to meet or exceed their expectations. I also appreciate you mentioning the Associate who assisted you, as...

Chihuahua, Mexico
Reviewed 1 week ago

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank jorgeZ1364BE
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Atlanta, Georgia
Reviewed 1 week ago

I arrived as a late check in as i was driving cross country from California. I arrived to a beautiful lobby with men standing around with one at desk with lady as i checked in. Maybe she was training, i felt like i was being watched. I was put in an old room on first floor, no latch, but an...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank angelaaP5825TE
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Dear Guest, Your many concerns have been addressed with department Managers and are being corrected. My apologies to you for this inconvenience. The Hawthorn will be remodeling all rooms in the very near future and I can only hope that you will give us another opportunity to better serve you in the future. We do not want any of our...

Atlanta, Georgia
Reviewed 2 weeks ago

This hotel inspite of recent renovations has a worn and tired feel to it. Breakfast is also not up to standard for the price

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank brucedevine
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you for your comments as we strive to have all guests enjoy their stay at the Hawthorn. My apologies that you found our hotel otherwise as we certainly appreciate your business. The Hawthorn is under new Ownership and is looking forward to many new features coming in the very new future. The Hotel is a great one and we...

Phoenix, Arizona
Reviewed 2 weeks ago

Excellent value for the price. We were passing thru El Paso and needed a room for the night. Could not have made a better choice.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank 344ronnies
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you for your response. We so appreciate your business and very happy that you enjoyed your stay with us. Come back soon.

El Paso, Texas
Reviewed 3 weeks ago

Yes, when I decided.to.fo.with roo. Was because I had thought I'd have a living room... not min that case.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank jorgerW6792NT
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

The Management and staff are here to assist all guests with any concerns. Sorry you did not reach out to one of us to perhaps make your stay more enjoyable or explain our room types. We thank you for staying with us and hope that you book with us again.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Hawthorn Suites by Wyndham EL Paso Airport

Address: 6789 Boeing Dr, El Paso, TX 79925-1103
Region: United States > Texas > El Paso
Price Range: $116 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham EL Paso Airport 2.5*
Number of rooms: 191
Reservation Options:
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Also Known As:
Hawthorn Suites By Wyndham - El Paso Hotel El Paso
Hawthorn Suites El Paso
Hawthorn Hotel El Paso
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham EL Paso Airport staff and other travellers.
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Buena Park, California

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Questions? Get answers from Hawthorn Suites by Wyndham EL Paso Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't use their facility”
Micpea16, 24 Mar 2017 | Read review
“Please stay at the Hawthorne by the airport, is definitely a place to rest, relax and take care of your business or have a staycation.”
, 18 Mar 2017 | Read review
“Ground floor close to lobby”
552kareyw, 19 Feb 2017 | Read review
“Rooms are spread out over property with some areas very quiet”
donaldw840, 27 Sep 2016 | Read review
“The extra charge for the larger suites are well worth it.”
elynch44, 24 Aug 2016 | Read review
5 of 5