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My friend and I were on a road trip across america and needed a place to rest for the evening. We found a great deal on hotwire for this Hotel. Check-in was easy and the room looked pretty clean.
Unfortunately at 2:30am in the morning,...More
2 Thank Patrick K
Response from Red Roof I, Manager at Red Roof Inn El Paso EastResponded 1 week ago
First of all I want to apologize for the inconvenient that you suffer at the hotel.
Bed bugs are a very serious issue in our industry today. This is not a subject to be taken lightly and one that is acted on immediately....More
Great location. Perfect price. Very comfortable and quiet. Friendly and helpful staff. Tons of shopping and eating around. Free WiFi and parking. El Paso is very historic with lots of museums. Plenty of outdoor hiking at the Franklin mountains.
Response from David P, General Manager at Red Roof Inn El Paso EastResponded 2 January 2018
Thank you, CHRISTMAS for your wonderful review about tons of great comments. We are so pleased to know you had a nice holiday staying with us. Thanks for your sharing your time with us.
My trip has been an experience to remember! Raul , Miah and Martha are some of the most OUTSTANDING hotel attendants I’ve ever encountered during my stay and they’ve made me feel so much at home that I won’t hesitate to come back! I STRONGLY...More
Response from David P, General Manager at Red Roof Inn El Paso EastResponded 27 December 2017
Thank you for your sharing your wonderful review about your experience with us here in El Paso. Making someone feel at Home is the best complement we can receive from our guests. The employees you mentioned are very pleased to know they were able to...More
The staff was very friendly and we received good service. The place is nice and our room was clean, but the rooms are small. I felt I would hit the wall every time I got up from the bed, in the room we got which...More
Thank Gabriela S
Response from David P, General Manager at Red Roof Inn El Paso EastResponded 23 October 2017
Thank you for your time in posting your review about your experience with us here in El Paso. We appreciate your comments about our staff and nice stay. We do offer larger rooms and hope you will consider staying with us again.
Whenever I travel to El Paso I stay in Red Roof Inn El Paso great place to stay family-orientated they treat you like family thank you for everything you do to make me feel at home thank you to the staff.
Thank baltazar r
Response from David P, General Manager at Red Roof Inn El Paso EastResponded 7 October 2017
Thank you for your time in posting your review about your stay with us in El Paso. We truly appreciate your kind comments regarding our family-orientated service. We want every guest to feel Red Roof Inn is their special home away from home.