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24/12/2017 25/12/2017
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    Hotel Indigo El Paso Downtown

    325 N Kansas St, El Paso, TX 79901-1411
    011 61 1800 760 595
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    24/12/2017 25/12/2017
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    Savings alert: 20% below average rate

    The price you found is 20% lower than this hotel's average rate of USD 132/night.

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    USD 105*
    USD 107*
    USD 107*
    Traveller (135)
    Room & Suite (36)
    Pool & Beach (19)
    Overview
    • Excellent76%
    • Very good15%
    • Average3%
    • Poor2%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (332)
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    1 - 5 of 325 reviews

    Reviewed 4 days ago via mobile

    I’m still paying medical bills due to the hotels faulty shower rods. Absolutely the worst costumer service I’ve ever encountered. This hotel needs a new g.m. Mr. Diaz does not care about the safety of its hotel guests

    1  Thank Maxwell L
    Hotel's Favourite
    Reviewed 4 weeks ago

    A new addition to accomodation in El Paso. The Indigo has a strong bent towards architecture, art and good food. Beds are excellent and we had our best meal after four weeks of travelling through the southern states at the ground floor restaurant of The...More

    Thank WatkinsSydney
    Response from Miguel D, General Manager at Hotel Indigo El Paso DowntownResponded 2 weeks ago

    We are definitely a difference to the usual Hotel Offerings. A Boutique Hotel yet showing El Paso on just about every little component that makes Hotel Indigo El Paso Downtown an award winning hotel. Glad you got to enjoy so many aspects during your stay:...More

    Reviewed 1 week ago

    Our room was great, bed extremely comfortable. The staff were extremely friendly and helpful. The food in the Downtowner was excellent and the poolside bar and sitting area was a great place to relax. Servers and bartenders were very attentive. We had a great weekend...More

    Thank Doug J
    Response from Miguel D, General Manager at Hotel Indigo El Paso DowntownResponded 5 days ago

    Thank you Doug for choosing us for your weekend getaway! We know how hard it is to earn those weekends after all that hard work during the week. We're happy it was a pleasant stay for you and even happier our staff lived up to...More

    Reviewed 2 weeks ago

    Fantastic, modern, very well designed rooms, insanely friendly and accommodating staff, 24/7 valet service for just $7/day. Right in downtown district steps from lots of great restaurants. Great bar/patio overlooking city by outdoor pool where you can smoke cigars. Only issue we had is that...More

    Thank Ian S
    Response from Miguel D, General Manager at Hotel Indigo El Paso DowntownResponded 1 week ago

    Close to perfect is not good enough for us Ian. However we must thank you for your detailed review and your 4 stars. Unfortunate that was the respond you got from the Front Desk regarding Hot Water. We've never had an issue go for a...More

    Reviewed 2 weeks ago

    The hotel rooms have so much personality. The entire hotel is filled with beautiful art and decor. During my stay we also made use of the boardroom. The boardroom has a beautiful view of the city and has all the technology amenities we needed.More

    Thank Tina79934
    Response from Miguel D, General Manager at Hotel Indigo El Paso DowntownResponded 1 week ago

    Thank you Tina for your kind review. We love when our customer service is recognized. You are right, Hotel Indigo El Paso Downtown could be a Museum just from the art work, furniture and stories we have all over the Hotel. The Boardroom is a...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 109 - USD 227 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Priceline, Travelocity, Booking.com, getaroom.com, Expedia, Hotels.com, Orbitz, HotelQuickly and TripOnline SA so you can book your Hotel Indigo El Paso Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • El Paso
    Add Photo Photos
    Traveller (135)
    Room & Suite (36)
    Pool & Beach (19)
    Dining (4)
    Hotel & Grounds (116)
    Bathroom (5)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 81 hotels in El Paso
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    Ask a question
    Questions & Answers
    malcolmw263
    10 April 2017|
    AnswerShow all 8 answers
    Response from Crad1998 | Reviewed this property |
    Service was ok. I only ate breakfast there .
    0
    Votes
    chicosmama
    15 October 2016|
    AnswerShow all 3 answers
    Response from marcyro | Reviewed this property |
    4-5 blocks, it is super close.
    0
    Votes
    Room Tips
    "Book a room with a city and pool terrace view."
    Read review
    "On nights they have parties, If you want to sleep avoid a pool view"
    Read review
    "try another hotel"
    Read review
    "Request a room with a pool view"
    Read review
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