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Holiday Inn Express Hotel & Suites El Paso

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#31 of 83 Hotels in El Paso
Certificate of Excellence
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Holiday Inn Express Hotel & Suites El Paso
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81 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Reviewed 8 September 2016 via mobile

This is a very nice hotel. Newer and very clean. It is packed this weekend but we are staying another night to visit the city. We slept good and love the view of the mountains. As usual our choice to go to Holiday Inn Express was a good one.

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Helpful?
Thank Charlene B
New York, NY
Reviewed 26 July 2016

We loved this hotel! It's on the newer side (4 years old), clean, convenient. The room we got (even without asking for an upgrade!) had a sleep sofa bed and extra coffee tables etc. besides the regular two queen beds etc. It felt really grand. The ladies in the breakfast room (there were two of them!) were excellent and so...

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Helpful?
Thank ZhannaNYC
Mission, Texas
Reviewed 29 June 2016 via mobile

This hotel is very new, clean and has friendly staff. The location is perfect to do some shopping at the outlets and visit friends that live in the West side. The only thing I did not like is, that you can hear your neighbor breath. We used the business center, to print some documents. This was very helpful.

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Helpful?
Thank velofrau
Allyn, Washington
Reviewed 28 June 2016

We were very impressed with this hotel. The girls at the front desk were so kind and helpful. The room was really nice and clean and large. The view from the room was great, we also could see Mexico from there. It was quiet and very comfortable. This hotel was right off the freeway, so easy to get to and...

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Thank Val A
Hot Springs, Arkansas
Reviewed 22 June 2016

This is a Holiday Inn. It has comfortable beds, it is quiet, and the breakfast is filling. A great place to stay when you are traveling. The mirrors are well-lit. The air-conditioning worked. We look forward to staying here again.

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Thank CTinAR
Los Angeles, California
Reviewed 18 May 2016

Stayed here for 1 night while on a group tour. The hotel indicated that they could handle a group of 50 and for the most part did OK however 2 people did not have rooms but the tour director and bus driver gave up their rooms so that they could get the rooms. The tour director and bus driver stayed...

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Helpful?
Thank Fechef
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites El Paso, responded to this review

Dear Fechef, Thank you for your recent stay at Holiday Inn Express Hotel & Suites El Paso, TX. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and...

Palm Harbor, Florida
Reviewed 27 April 2016 via mobile

We arrived exhausted after getting up early and 9 hours of travel and couldn't check in at 1:00. We were told to come back at 3:00. I understand these policies are in place but it had been a very long time since a hotel had not let us check in a bit early. I can not imagine that there was...

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Helpful?
Thank dragonflytw65
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites El Paso, responded to this review

Dear dragonflytw65, Thank you so much for your review of our hotel. I am pleased to note that you had a friendly interaction with the staff. Our hotel is committed to providing our guests with the highest quality services and facilities. I am sorry that we are unable to accommodate your request for an early check-in. We try our best...

San Antonio, Texas
Reviewed 4 April 2016

We stayed here after coming in from New Mexico. It is very close to New Mexico and Juarez. We enjoyed our stay. It was very quite and relaxing and the room was clean. The manager even called a few minutes after we settled in to make sure everything was in order! The staff were very friendly and made sure we...

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Thank SouthTxFoodie
Reviewed 2 April 2016 via mobile

Rooms were clean towels were nice and big. Breakfast was great however very crowded. Our room was right above the entrance to the hotel to we heard the motorized door opening and closing until late night. The soap holder in the bathtub fell off while taking a shower! I'm sure it was a fluke thing. The front desk was very...

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Thank Brina H
Edison, New Jersey
Reviewed 30 March 2016

Hotel Rooms was clean and ready when it was promised, We had over 40 rooms ad they had taken very good care of ll guest, The staff was extra ordinary, Day or night they very extra ordinary, Breakfast counter was ready earlier than promised, i would recommend this location to all , staff was very courteous.

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Helpful?
Thank MK P

26 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The newest addition to the west side, the Holiday Inn Express & Suites El Paso West is conveniently located off I-10 just minutes from the Sunland Park Race Track and Casino, the Outlet Shoppes at El Paso, Transmountain Tramway, Western Playland Amusement Park and the border crossing to Juarez, Mexico. The hotel is located on the west side of El Paso with a spectacular view of the Franklin Mountains.We provide transportation to many of the companies within a 5 mile radius including: ADP, Helen of Troy, Hoover Company, AT&T, State Farm, Cardinal Health and El Paso Community College NW Campus. We are just minutes from the University of Texas at El Paso (UTEP) and the El Paso Convention Center. We also provide lodging to Biggs Army Field and Fort Bliss.Relax in your own elegant room featuring stylish décor and amenities, including a microwave, refrigerator, free wired and wireless high-speed Internet access, executive desk, cable TVs, and the best night s sleep you ve had in weeks. If you re hungry, we are within walking distance to many restaurants. Enjoy a swim in our crystal-clear outdoor pool or energize in our Fitness Center. Polish that presentation in the business center and we even have the right space for your professional meeting. We re here, ready with all you need to make your trip to El Paso a success. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites El Paso

Address: 7935 Artcraft Rd, El Paso, TX 79932-1133
Region: United States > Texas > El Paso
Price Range: $133 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites El Paso 3*
Number of rooms: 96
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Hotel Style:
#22 Business Hotel in El Paso
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites El Paso staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the room had a fridge, microwave , small sink AND a set of paper plates, knives and forks!”
 of 5 bubbles ZhannaNYC, 26 Jul 2016 | Read review
“The rooms in the back on the upper floors have the great views.”
 of 5 bubbles 507vala, 28 Jun 2016 | Read review
“View of mountains-choose east facing. View of the west, sunsets-choose westside.”
 of 5 bubbles Traveller19842012, 3 Sep 2015 | Read review
“Rooms are all the same. Fourth floor is quieter. Wi-fi better toward the middle of the hotel.”
 of 5 bubbles WillB499, 15 Aug 2015 | Read review
“We were across from the pool but no one used it. Room 106”
 of 5 bubbles MeryMeCo, 11 Jan 2015 | Read review
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