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The Burgundy Hotel

Booking.comUSD 125*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Burgundy Hotel
The Burgundy Hotel
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854 Reviews from our TripAdvisor Community

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Showing 850: English reviews
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Little Rock, Arkansas
Reviewed yesterday NEW

Aesthetically hotel was really nice. Staff was friendly. Found that the room temperature was hard to control. It was either warm or cold. My worst complaint was the sheets. All I felt were little bumps

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Helpful?
Thank guest2017146
BurgundyManager, General Manager at The Burgundy Hotel, responded to this review

Dear guest2017146, Thank you for your feedback. I'm sorry you didn't have the perfect experience we strive to provide each of our guests. I will address the sheet issue with our linen providers.

Memphis, Tennessee
Reviewed 6 days ago NEW

My husband and I stayed at The Burgundy and enjoyed every minute. Table 28, the restaurant at the hotel, is a wonderful fine dining establishment with unique and cutting edge choices (Black-Eyed Pea Hummus appetizer) alongside old favorites (Beef Filet Tenderloin). There is something there for everyone. The modern and comfortable rooms overlook the atrium which has a lovely feel....

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Helpful?
Thank nief17
BurgundyManager, General Manager at The Burgundy Hotel, responded to this review

Dear nief17, Thank you for your kind words regarding your stay with us at The Burgundy Hotel. I'm happy hearing your review of Table 28. I will pass them along to Chef Scott Rains. We hope to see you many times again in the future! Sincerely, Management The Burgundy Hotel

Reviewed 1 week ago NEW

We've visited the Burgundy a few times. It is a nice boutique hotel in West Little Rock. It is very easy to get to. Our first visit was in February. It was excellent. I believe all the room are suites and ours overlooked the pool. The hotel was clean and modern. The designers have done a great job making this...

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Helpful?
Thank Brandy H
BurgundyManager, General Manager at The Burgundy Hotel, responded to this review

Dear Brandy H, Thank you for the feedback during your recent stay with us at The Burgundy Hotel. I'm sorry we fell short compared to your February visit. I will address these issues with our housekeeping staff. We hope to see you many times again in the future! Sincerely, Management The Burgundy Hotel

Reviewed 1 week ago

Was headed to LR for daughter's wedding shower on Mother's Day weekend...after reading description of the Suites, decided to book the Presidential Whirlpool Suite as we really like a soaking tub and were looking for a romantic evening. Front desk service was wonderful, very sweet and accommodating and friendly. I thought we were supposed to get a bottle of champagne,...

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Helpful?
Thank thereKarengoes
BurgundyManager, General Manager at The Burgundy Hotel, responded to this review

Dear thereKarengoes, Thank you for your time in writing your review. I'm sorry we did not exceed your expectations. I hope you will try us again in the future. Sincerely, Management The Burgundy Hotel

Phoenix, Arizona
Reviewed 1 week ago

I wanted something different that just a chain hotel and this place was perfect. From the quaint lobby,to the beautifully artwork and furnishings, The Burgundy was wonderful. The staff were friendly and helpful. The rooms were spacious and comfortable. I would recommend The Burgundy to anyone who needs to visit Little Rock

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Helpful?
Thank Laurie N
BurgundyManager, General Manager at The Burgundy Hotel, responded to this review

Dear Laura N., Thank you for taking your time to give us a fantastic review! I'm so happy you had a wonderful stay with us. We all look forward to having you join us again in the near future. Sincerely, Management The Burgundy Hotel

Reviewed 1 week ago

Brenda that works at the restaurant is a real gem! She was so helpful and kind. When the kids over slept and we missed breakfast she brought it to our room. She even brought us extra fruit and juice. She made our stay at The Burgundy Hotel unforgettable.

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Helpful?
Thank Molly D
BurgundyManager, General Manager at The Burgundy Hotel, responded to this review

Dear Molly D., I totally agree. The staff here at The Burgundy Hotel aim to make your stay as pleasant as possible. We thank you for choosing to stay with us and look forward to having you and your family join us again in the future. Sincerely, Management The Burgundy Hotel

Reviewed 3 weeks ago

The accommodations were extremely spacious and clean. We had very good service and the personnel were friendly and helpful. The breakfast is an additional charge, however, the food was prepared to order and very good. I would recommend The Burgundy Hotel and would stay there on my next visit to Little Rock.

Review collected in partnership with this hotel
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Helpful?
Thank mth315
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear mth315, Thank you for taking the time to review your stay at The Burgundy Hotel. We're thrilled that you found our staff to be friendly and helpful, and we can't wait to see you again during your next trip to Little Rock. Sincerely, Management The Burgundy Hotel

Reviewed 3 weeks ago

Absolutely wonderful. From the first greeting at the check-in desk to the final good-bye, we found warmth and friendliness and never felt rushed or hurried. Dinner was a joy. Our server (a young man whose name escapes me at the moment) was extremely helpful and genuinely friendly. At breakfast, Brenda was the very embodiment of the grace and hospitality one...

Review collected in partnership with this hotel
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Helpful?
Thank darrenlz
BurgundyManager, General Manager at The Burgundy Hotel, responded to this review

Dear darrenlz, Thank you for your review of your stay with us at The Burgundy Hotel. I'm so happy to hear the hotel staff and the staff of Table 28 exceeded your expectations for service. We hope to see you many times again in the future! Sincerely, Management The Burgundy Hotel

Poteau, Oklahoma
Reviewed 4 weeks ago

One of the easiest check-ins at front desk that I have ever encountered. We were in our room in no time at all. The room was ultra comfortable for my niece and I. We loved the roomy sitting area and the chaise lounge was a very nice touch. We slept so good and it was so nice to have good...

Review collected in partnership with this hotel
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Helpful?
Thank Charlene D
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear Charlene D., Thank you for your review of your stay with us at The Burgundy Hotel. I'm so happy to hear that you had an easy check-in experience and that our accommodations were a great fit for you. We hope to see you many times again in the future! Sincerely, Management The Burgundy Hotel

Reviewed 4 weeks ago

Our room was very clean. Very pleased with everything about the room. We stayed here for our honeymoon just to get away for a night. We stayed on the 2nd floor and could see the pool from our room, however is was not yet open for the season. Did not eat in their restaurant but seemed too be very nice...

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Helpful?
Thank Whitney K
BurgundyManager, Manager at The Burgundy Hotel, responded to this review

Dear Whitney K., Thank you for taking the time to share your thoughts re: your stay with us at The Burgundy. We sincerely value your input, as it helps us to continually improve our overall guest experience. I'm thrilled to hear that you joined us on your honeymoon- we are so honored to have been a part of your special...

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Pool/Beach Area (4)
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Bathroom (13)
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Dining (4)
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Amenities (15)
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Pool (29)
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Presidential King (32)
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Presidential Whirlpool (37)
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Dining (34)
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Studio King (35)
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Studio Two Queen (35)
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The Hotel (68)

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience West Little Rock's first boutique hotel at The Burgundy! Featuring 49 completely redesigned suites- including 4 two-room Presidential suites with fireplaces and a spectacular whirlpool suite. The Burgundy Hotel is proud to be the home of the award-winning restaurant Table 28, serving Modern American Cuisine from Executive Chef Scott Rains Monday through Saturday evenings. The Burgundy Hotel offers a unique level of customized hospitality you won't find anywhere else in Little Rock. Our unique blend of superior accommodations, first-rate service, modern amenities and a casual atmosphere is unequaled. These qualities, in turn, have made The Burgundy Hotel a favorite destination for business and leisure travelers alike in Little Rock. ... more   less 

Additional Information about The Burgundy Hotel

Address: 1501 Merrill Dr, Little Rock, AR 72211-1821
Region: United States > Arkansas > Little Rock
Price Range: $165 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Burgundy Hotel 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Best Western Premier Governors Hotel Little Rock
Best Western Little Rock
Little Rock Best Western
Best Western Governors Hotel
Hotel Style:
#2 Business Hotel in Little Rock
#2 Family Hotel in Little Rock
#3 Romantic Hotel in Little Rock
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Questions & Answers

Here's what travellers have asked, with answers from The Burgundy Hotel staff and other travellers.
5 questions
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Salisbury, United Kingdom
5 months ago
8 months ago
Austin, Texas
9 months ago
Natchez, Mississippi
10 months ago
Ferndale, Washington
over a year ago

See all questions (5)

Questions? Get answers from The Burgundy Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a pool view”
brandyh361, 16 May 2017 | Read review
“Don't spring for the Presidential Suite, just get a nice regular room”
thereKarengoes, 16 May 2017 | Read review
“I wouldn't change a thing. ”
626charlened, 25 Apr 2017 | Read review
“All rooms seemed nice”
16whitneyk, 20 Apr 2017 | Read review
“Fabulous huge rooms at minimal cost. Beautiful hotel. Unbelievable restaurant on site. The friendliest most gracious staff anywhere. ”
pennym746, 29 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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