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Hampton Inn & Suites West Little Rock

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Hampton Inn & Suites West Little Rock
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561 Reviews from our TripAdvisor Community

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Showing 561: English reviews
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Lakin, Kansas
Reviewed 1 week ago via mobile

Enjoyed our stay at yet another Hampton. Was impressed by the lovely big dining room, mod but tasteful decor, very friendly staff, and clean enough rooms. Would definitely stay again! Only issue we had was tub drain didn't work very well, but when I let them know they were very nice about it.

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Helpful?
Thank GertyAnne
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you so much for being our guest. I am so pleased you enjoyed your stay with us. We will continue to work hard to earn your trust and business for the future and look forward to sering you again soon. At Your Service Sincerely, Jessica

HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

After spending a few nights in a huge, pretentious hotel for a wedding, this was like coming home again!! What a friendly, comfortable, and familiar experience. The contrast was amazing - the stiff, impersonal staff at the other hotel was eclipsed by the great staff at the Hampton Inn. THIS is why we love it: always friendly and helpful staff;...

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Helpful?
Thank Pjlong05
About Hotel's Favourite Review
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you so much for this amazing review! I am so fortunate to have a wonderful team that truly want to make sure each and every guest has an enjoyable hotel experience! We pride ourselves in "HAMPTONALITY" and letting each team member shine with their own personality that brings strength to our property! I am so thrilled you saw their...

Kansas City, United States
Reviewed 1 week ago via mobile

What I experienced in March 2017, while attempting to check in was devoid of professionalism and the most offensive treatment. No guest should be treated the way myself and family were.  The woman at the desk did not greet me upon entering nor after I approached the desk. Her attire was of casual street clothes without even a nametag. I...

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Helpful?
Thank Renee R
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

I am sorry for your check-in experience. Our Hampton brand standard uniforms are "Lands End" business casual. Team members select from different pieces daily that they can mix and match. Your rooms were all suites that were reserved, and we only have 34 of those at the property. The hotel was sold out the night before, and you arrived before...

Conway, United States
Reviewed 1 week ago

Always friendly staff, very clean accommodations, great breakfast with variety of items, social hour in the evenings, just a great place to stay. We always stay here when we are in Little Rock. It is a safe location in the city and close to the hospitals.

Review collected in partnership with Hampton
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Helpful?
Thank Cindy A
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you for this great review and being our guest! We truly appreicate you choosing us, and will continue to work hard to earn your trust and business in the future. Have a wonderful Easter weekend! At Your Service Sincerely, Jessica

Texarkana, Texas
Reviewed 2 weeks ago

Doug was working the front desk and I had a question/issue about cleaning a room I had reserved. He was not helpful at all and in fact extremely condescending and rude. He made no attempt to accommodate.

Review collected in partnership with Hampton
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1Thank lesliebA7362AI
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you for this review. I am so sorry that you did not have a positive service encounter with Doug at the front desk. We are not used to guests requesting there room be cleaned for new guests checking into their occupied room, for the second night of their stay. Irregardless of the request that was made, we don't want...

Little Rock, United States
Reviewed 2 weeks ago

pretty good stay--room was alittle crowded, strong cleaner smell, lack of wash clothes. front desk people were very helpful. would stay again clean room working bath heating and cooling worked well like location convenient to hospital

Review collected in partnership with Hampton
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Helpful?
Thank Anna D
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you for this review. I am glad you enjoyed your stay overall, and will come back to stay with us again. Sorry we were short on wash clothes and will make sure you have plenty next visit. Enjoy the rest of your weekend. Sincerely, Jessica

Lewisville, Texas
Reviewed 3 weeks ago

Stayed here on business. Happy Hour from 6 to 8 Tuesday thru Thursday, .50 cent beer, yes you read that right. Aleshia makes it worth the visit, the woman loves her job. Beautiful seating area with big screen TV's placed around. Very comfortable, you want to stay in the lobby area instead of your room.

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Thank 79SteveO
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you for this review and shot out to Alecia. Alecia is the epitome of "HAMPTONALITY" and all our guests love her! Glad you enjoyed our lodge area and your room. We look forward to seeing you again the next time you are in Little Rock! Enjoy the rest of your weekend. At Your Service Sincerely, Jessica

Buna, Texas
Reviewed 3 weeks ago

3rd night to stay swapped rooms but a/c would not cool room no more rooms all booked up sweated loss of sleep previous nights stayed great in room 525 used my points 20 thousand first 22 thousand second night 24 thousand third night Terri at front desk was awesome not her fault a/c didn't cool all was good except third...

Review collected in partnership with Hampton
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Helpful?
Thank B8748SZdavids
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you for this review. I am so sorry you experienced problems with the A/C in your guest room. I don't have anyone names Terri that works at the front desk, so I was concerned that you may have the wrong hotel. If I can be of any further assitance, please don't hesitate to contact me directly. Sincerely, Jessica

Mena, Arkansas
Reviewed 3 weeks ago via mobile

I love this Hampton! Clean with great beds! Best customer service around! Andre and the whole staff take care of all your needs!! Good breakfast and a nice happy hour! Also has an indoor pool that's nice

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Helpful?
Thank Auctioneer1970
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you so much for loving us, and we love you too! I am so pleased you enjoyed your stay. Andre' is the epitome of "Hamptonality" and what true hospitality is all about. We will look forward to serving you again the next time you are in Little Rock! Have a great week. Sincerely, Jessica

shreveport, United States
Reviewed 3 weeks ago

my wife and I stay at this hotel for her review at UAMS. They are very attentive to her needs. We have stayed at this location since it was built and will continue to do so. The staff is very good and the breakfast is to.

Review collected in partnership with Hampton
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Helpful?
Thank ronw387
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you for being our return guest. We always love seeing old friends and appreciate you. I hope the review at UAMS went well, and we willl look forward to seeing you the next time you are back in Little Rock. At Your Service Sincerely, Jessica

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Hampton Inn & Suites is located in West Little Rock at Kanis and Shackleford, just off I-430 near the Arkansas Heart Hospital. The Little Rock Financial District is minutes away along with many of Little Rock's finest restaurants and shopping.The Hampton Inn & Suites sets the tone for a comfortable stay with its distinguished, warm and inviting Lodge area, featuring a breathtaking stone fireplace. Our 126 Tastefully appointed guestrooms including 34 two-bedroom suites. You can relax in our indoor heated swimming pool. ... more   less 

Additional Information about Hampton Inn & Suites West Little Rock

Address: 1301 South Shackleford Rd, Little Rock, AR 72211
Region: United States > Arkansas > Little Rock
Price Range: $147 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites West Little Rock 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hampton Inn & Suites West Little Rock Hotel Little Rock
Hampton Inn And Suites West Little Rock
Hampton Inn Little Rock
Little Rock Hampton Inn
Hotel Style:
#6 Business Hotel in Little Rock
#8 Family Hotel in Little Rock
#8 Romantic Hotel in Little Rock
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites West Little Rock staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites West Little Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms are near the middle of the floor”
BDsd, 8 Nov 2016 | Read review
“I recommend the corner suites as they are quieter and quite comfortable.”
bmcclung1017, 8 Oct 2016 | Read review
“Even number rooms have best view !”
102vickief, 26 Sep 2016 | Read review
“Our room was on the front of the building and was quite”
ALEOOT, 13 Aug 2016 | Read review
“We like top floor and back of property. Very quiet.”
StanP02, 26 Jul 2016 | Read review
5 of 5