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The Roosevelt Hotel

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7,734 Reviews from our TripAdvisor Community

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Showing 5,862: English reviews
Boston, Massachusetts
Level Contributor
9 reviews
4 hotel reviews
Reviewed yesterday NEW

We spent one night at the hotel. The room was outdated, The pillows had a bad smell. When we checked out the hotel offers a complementary bag storage. The staff was rude and "requested" a tip more than once, although they brought me the wrong bag. I had to go back at the storage area by myself and look for... More 

Helpful?
Thank Christa X
London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
Reviewed yesterday NEW

Stayed there in September for a Family Reunion. Amazing entrance but that's about it. The rooms are old, the staff are unfriendly, the bar is WAY too expensive. They make you pay $15 a night for wifi... it's a great location but I could not in good faith recommend this hotel to anyone. It's a 3 star at best. If... More 

Helpful?
Thank Waterston89
Hexham, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

Having visited NYC with my wife for 10 days we were happy with our stay at the Roosevelt, the room was very clean and was kept in good order during our stay, however three of things to watch out for; 1. On the 18th floor the hot water is not very good, the sad thing about this is the hotel... More 

Helpful?
1 Thank Tynedalewizard
rooseveltnyc, Public Relations Manager at The Roosevelt Hotel, responded to this review

We are so happy you enjoyed your stay with us , however disappointed with the inappropriate behavior you experienced. We do apologize for any inconvenience and will address this issue directly with our service staff. We want to offer the most completive pricing and will do our best to offer great value for our stellar location. More 

Chester, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

Myself, my husband and two adult children recently stayed 5 night in a superior 2 bed double room. I can say there is nothing superior about the rooms.The rooms are very tied and in desperate need of an upgrade. There was no tea/coffee making facility in the room so we had to go to either Starbucks to the left of... More 

Helpful?
1 Thank dido645
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you for sending your review, we do value your opinion and very disappointed with your experience. We sincerely apologize and will resolve these issues. Our hotel and city are Non smoking and we do expect the others to adhere and practice common courtesy. Wifi does indeed include 3 devices and we will be happy to correct any discrepancies if... More 

Travellers are raving about these New York City hotels

Eldersburg, Maryland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW

When my husband and I first entered the lobby of this "grand" old hotel, we were enchanted by its festive, lovely Christmas décor. The lobby is a sight to behold; one is inspired by the attention given to the preservation of early 20th century art and architecture. However, our room was truly subpar. Though it was a crisp November day,... More 

Helpful?
Thank Donnegal59
Level Contributor
20 reviews
Reviewed 2 days ago NEW

Loved it! Will go back! Elegant and stylish without the two-pinkies-up price tag. Elevators were not efficient so here is a tip...if you wait for more than 3 UP cars, get on the next UP and then ride down. OR take the steps. Seemed understaffed at the front desk and the staff at check-in were a bit curt for my... More 

Helpful?
Thank Margaret M
Birmingham, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 days ago NEW via mobile

I returned today from a weeks stay in New York at the Roosevelt hotel. And having visited at the same time of 2 years ago and using the same airline and the same hotel, these are my observations. Let's start with United airline who we flew with from Birmingham. Compared with two years ago the aircraft is now looking very... More 

Helpful?
Thank paul h
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

Good location when you visit New York City, right in the centre of Manhattan, Grand Central Terminal across the road, 10 minutes walk to Times Square, Rockefeller Centre, Empire State Building, etc. But, the Hotel need to be renovated (e.g. Lifts, the rooms, etc.) to maintain the hotel standard

Helpful?
Thank Nauval M
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you for responding, we do appreciate your feedback. We are working to insure your comfort, we a diligently working on improvements. More 

Toronto, Ontario, Canada
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 3 days ago NEW

We loved this hotel. We were here for four days and completely enjoyed staying here. The staff was friendly and helpful, the room was clean. OK, the view sucked, and the room was small -- but that is pretty much what I expect for a good price in an older hotel. They have a large number of elevators and all... More 

Helpful?
2 Thank Helen N
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you very much, we would love to have you back. We are indeed an eighteen story building in the midst of many very tall buildings which does not afford stellar views but affords and unbelievable location. Our helpful staff hope you return very soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

We run our own Travel Business so expectations were high & we were NOT disappointed!! We checked into The Roosevelt for 5 days. Alfredo checked us in he was very courteous, polite & helpful. The lobby is beautiful especially with all of the Christmas Decorations. IGNORE previous reviews lifts were all working didn't wait more than 2-3 minutes. Rooms are... More 

Helpful?
1 Thank John P
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Wonderful, thank you for your fantastic review, it is so nice of you. It is such a wonderful time of the year to visit with all the holiday spirit in the air. Thank you for your special mention of our charming Alfredo, he will be elated. It was wonderful to have you with us and we will hold you to... More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
For a classic New York City hotel experience with the finest contemporary amenities, The Roosevelt Hotel offers 1,015 newly renovated guestrooms and suites. Opened in 1924 at the height of the Jazz Age, the "Grand Dame of Madison Avenue" continues to impress guests in its prime location in midtown Manhattan. The Roosevelt is the perfect combination of classical and modern creating a relaxing ambience in the city that never sleeps. ... more   less 

Additional Information about The Roosevelt Hotel

Address: 45 East 45th Street at Madison Avenue, New York City, NY 10017
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $178 - $738 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Roosevelt Hotel 4*
Number of rooms: 1013
Reservation Options:
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Also Known As:
Roosevelt Hotel New York City
Roosevelt Hotel Nyc
Hotel Style:
#210 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Roosevelt Hotel staff and other travellers.
163 questions
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Hertfordshire

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Questions? Get answers from The Roosevelt Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no rooms are good rooms - if we had a superior room i dread to think what the standard rooms are like.”
 of 5 bubbles dido645, 2 Dec 2016 | Read review
“Try not to get a room near the elevator.”
 of 5 bubbles Donnegal59, 2 Dec 2016 | Read review
“Sunday nights very affordable; walk out front door, cross street to double wooden doors and VOILA! you are in Grand Central Station!”
 of 5 bubbles W2526WYmargaretm, 2 Dec 2016 | Read review
“Choose for the best view rooms”
 of 5 bubbles 345nauvalm, 1 Dec 2016 | Read review
“Do not have room on top floor”
 of 5 bubbles 570bernadette, 15 Nov 2016 | Read review
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