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Traveller (1832)
Room & Suite (676)
Dining (118)
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Overview
  • Excellent55%
  • Very good36%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“roof terrace”(296 reviews)
“metro grill”(190 reviews)
“bagels”(701 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,383)
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3,624 results
Traveller rating
2,044
1,220
257
60
43
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2,044
1,220
257
60
43
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All reviewsroof terracemetro grillbagelsthe empire state buildingtea and coffeepremier queen roomnew yorkgreat hoteltimes squarecontinental breakfastfamily suiteset you up for the dayherald squarepenn stationthe penthousefresh fruitperfect location
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31 - 35 of 3,624 reviews
Reviewed 9 March 2018

Hotel has an amazing location, a block from Empire State Building and Macys. Rooms are very small and breakfast is basic but adequate. Biggest disappointment however the room deposit that I paid to the hotel has not been refunded despite by staying being in Nov...More

1  Thank Clair C
Response from HotelMetroNYC, The Team at Hotel MetroResponded 13 March 2018

Dear Clair C, We are sorry that your deposit issue has not been fixed, and encourage you to email us with your information so that we can contact you directly and resolve this for you immediately. Guests are required to present their credit card at...More

Reviewed 9 March 2018

Lovely Hotel just a stones throw from Empire State Building, if you go up to the roof of hotel you get anamazing view of the ESB. Would def go back to this hotel. Great variety for breakfast & hot/cold drinks available 24/7. Great location for...More

1  Thank pacman3367
Reviewed 9 March 2018

Art Deco style interior,rooms were a little dated but comfy beds and clean and warm. Perfect location with Empire State on the next street and Macy’s at the end of the road. Friendly staff with 24 hr tea and coffee available in the dining room,breakfast...More

Thank leecrown
Reviewed 7 March 2018 via mobile

Spent 3 nights here, friendly staff room was clean and comfortable. Room didn’t have tea or coffee but this was available 24 hours a day in the room where the breakfast was served, all though breakfast wasn’t what we would go for the concierge recommended...More

1  Thank hovisjc
Response from HotelMetroNYC, The Team at Hotel MetroResponded 4 weeks ago

Thank you for your review of your stay with us at Hotel Metro, and for the great recommendation.

Reviewed 6 March 2018 via mobile

This is rather late and my apologies but I took my mum to New York for her 60th birthday. I chose Metro Hotel on a recommendation from a friend and we were not disappointed. We thoroughly enjoyed our stay and will certainly be back on...More

3  Thank Simonne F
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 214 - USD 488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Family Hotel in New York City
#68 Romantic Hotel in New York City
#113 Business Hotel in New York City
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 214 - USD 488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Family Hotel in New York City
#68 Romantic Hotel in New York City
#113 Business Hotel in New York City
Room types
Non-Smoking Rooms, Suites
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Traveller (1832)
Room & Suite (676)
Dining (118)
Pool & Beach (1)
Amenities (40)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Coolmanb
31 March 2018|
AnswerShow all 4 answers
Response from Globaljoan | Reviewed this property |
HI. I honestly don't know. I did not see any renovation in action when we were there. I hope you have a stellar time!
0
Votes
lizziedobson1234
21 March 2018|
AnswerShow all 4 answers
Response from HotelMetroNYC | Property representative |
We do plan to renovate our guests rooms this spring and summer with an expected starting time in March and estimated completion date this Fall. Work will take place on unoccupied floors to minimize disturbance to... More
2
Votes
macclass19
10 March 2018|
AnswerShow all 9 answers
Response from HotelMetroNYC | Property representative |
Hello, The Metro has always renovated our rooms every 5 or 6 years and have begun our most recent upgrade. The work takes place on floors that are unoccupied and with very little disruption to guests. We will also update... More
1
Vote
Room Tips
"Maybe avoid a front of house room."
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"Street view -Looking out to Empire State Building"
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"Don't waste money on flash hotels read reviews on here before you book."
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"Beware planned renovations from mid-Feb to Sept 2018. High & rear-facing rooms are quietest."
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