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Courtyard New York Manhattan/Fifth Avenue

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863 Reviews from our TripAdvisor Community

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Showing 734: English reviews
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Salisbury, United Kingdom
Reviewed 5 days ago NEW

As a visitor, this hotel has everything we needed. Great location, comfortable bed, helpful staff and the room itself was presentable and we had no issues during our stay. Proximity to Bryant Park was nice to give us a morning routine of coffee and bagel in the sun before going out exploring for the day. The location meant that it...

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Helpful?
Thank Simon H
Oklahoma City, Oklahoma
Reviewed 2 weeks ago

Frank is the Consierge, doorman, bellman and probably a lot of other wonderful things. He was so helpful, even came across the street to a coffee shop to give my friend and I an umbrella when it was raining. He order a car for us and gave me a coupon to a great coffee house to try, he was so...

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Helpful?
Thank Ddcarl80
Scott S, General Manager at Courtyard New York Manhattan/Fifth Avenue, responded to this review

Ddcarl80, Thank you for recognizing Frank!! He does do an amazing job for us at our hotel. I am so happy to read that you were happy with your stay with us and I hope you have the opportunity to join us again!! Regards, Scott S. General Manager

Edmonton, Canada
Reviewed 2 weeks ago

I had a great time in this hotel! The beds were super comfy and the bathrooms were very clean when my family and I arrived. The location is very convenient for everything. If you walk three blocks you are in Times Square, how cool is that? Everyone in the hotel was super friendly, especially Willie. He was super funny and...

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Helpful?
Thank abcd123456860
Tuscaloosa, Alabama
Reviewed 2 weeks ago

We could not have been more pleased with our stay. Our Concierge, Willie was awesome! He gave great recommendations for restaurants. Was super friendly and always had a big smile on his face to welcome us back in to the hotel.

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Helpful?
Thank sharonrrsmith
London, United Kingdom
Reviewed 3 weeks ago

I spent two weeks for business here. Location-wise is perfect, on the 5th Ave, with lots of place where to eat, walking distance from many touristic attractions, and close to convenient links. The room was not very big, but clean. I was there during one of the March snowstorm and I found the room a bit cold. I had to...

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Helpful?
Thank Leb P
Scott S, General Manager at Courtyard New York Manhattan/Fifth Avenue, responded to this review

Leb P, Thank you for the kind words regarding the location and the subsequent convenience to much of what New York has to offer, cleanliness of the room and how friendly our staff was to you. I am sorry to hear the heating system was noisy during your stay. I hope you have the opportunity to visit us again in...

Chicago, Illinois
Reviewed 3 weeks ago via mobile

This hotel exceeded my expectations. I stay at Courtyards monthly for work. This one is in a great location for all the sights of NYC but pretty quiet overall. Most of the staff are wonderful and helpful. There was one conceierge who was actually pretty rude and gave the attitude that our asking for help was bothersome. But, other than...

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Helpful?
Thank H M
Burlington, New Jersey
Reviewed 4 weeks ago via mobile

This hotel was a pretty impressive Courtyard. The location just 2 doors in from Fifth Avenue at the NY Public Library/Bryant Park puts you in the center of Manhattan; and it might seem like the universe too! My Marriott Rewards preferences were honored as I was put on the highest floor (30) with a tiny sliver view of the Empire...

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Helpful?
Thank Rob S
New York City, New York
Reviewed 4 weeks ago

Having stayed at literally hundreds of Marriotts, this one was disappointing. On the positive, the location is good and the staff was friendly and tried hard. And my room was fine. But the property is weak, and Marriott should not allow its Courtyard flag to fly here. There is no restaurant or breakfast counter and not even a market, which...

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Helpful?
Thank mmascia15
Scott S, General Manager at Courtyard New York Manhattan/Fifth Avenue, responded to this review

mmascia15, I am sorry we did not meet your expectations with respect to amenities offered within the hotel. The hotel is in a traditional part of NYC which such a great location that most guest like to utilize the great restaurants, delis and shopping in the immediate area. Sorry we did not work out for you but I am glad...

Meadville, PA
Reviewed 14 March 2017

This Marriott is a central location and a good price for room. There is a gym and coffee on the mezzanine. A Starbucks is attached and accessible from the lobby. The rooms are small but what you expect in mid-town. The staff especially the concierge on duty during the day were not helpful. We asked the front desk for a...

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1Thank Mary P
Ontario
Reviewed 14 March 2017

checked in for 3 nights and was not offered any upgrade. when I asked it still was not offered. checked the website and their were upgraded rooms available. with Platinum status, we are supposed to get one??? room was very small and dated. it is a great location.

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Helpful?
1Thank Jordan L
Scott S, General Manager at Courtyard New York Manhattan/Fifth Avenue, responded to this review

Jordan L, I apologize for the staff not recognizing you as a platinum level rewards member, you are our most valuable customer and this is not acceptable. I will pass on your comments to the front office manager to retrain the staff on recognizing our elite members. Sincerely, Scott S. General Manager

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Enjoy comfortable accommodations and a convenient location near exciting New York City attractions during your stay the Courtyard New York Manhattan/Fifth Avenue. Renovated in 2013, our Fifth Avenue hotel with only seven rooms per floor offers an unbeatable location directly across from Bryant Park and within walking distance of Broadway shows and Times Square. Modern guest rooms offer complimentary high-speed wireless Internet, spacious marble bathrooms and LCD cable televisions. After an action-packed day of sightseeing, relax in our comfortable beds featuring luxurious linens, thick mattresses and fluffy pillows. Stay productive during your stay at our Fifth Avenue New York hotel with our full-service business center and spacious in-room work desks. During downtime, enjoy a brisk workout in our 24-hour state-of-the-art fitness center with a variety of cardiovascular equipment and free weights. Book your stay at the Courtyard New York Manhattan/Fifth Avenue today for an experience in the heart of NYC. ... more   less 

Additional Information about Courtyard New York Manhattan/Fifth Avenue

Address: 3 E 40th St, New York City, NY 10016-0101
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $307 - $660 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard New York Manhattan/Fifth Avenue 3.5*
Number of rooms: 185
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Also Known As:
Courtyard New York Manhattan/Fifth Avenue Hotel New York City
Courtyard Fifth Avenue
Courtyard New York City
New York City Marriott
New York City Courtyard
Hotel Style:
#198 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard New York Manhattan/Fifth Avenue staff and other travellers.
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Questions? Get answers from Courtyard New York Manhattan/Fifth Avenue staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms above level 10 are more quiet.”
abcd123456860, 5 Apr 2017 | Read review
“Make sure that your room has a comfortable chair, I.e. Not just a desk chair. Don't stay here if you have other options”
josetteg116, 6 Mar 2017 | Read review
“Ask for high floor”
wooderson00, 23 Feb 2017 | Read review
“Rooms on the north side are quieter”
reesiea, 31 Jan 2017 | Read review
“Talk to the people at the desk.”
chinashop116, 31 Jan 2017 | Read review
5 of 5