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The Marcel at Gramercy

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The Marcel at Gramercy
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2,625 Reviews from our TripAdvisor Community

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Showing 2,241: English reviews
Miami
Reviewed 3 February 2015

can get to anywhere I need to work in New York and able to enjoy a great night sleep in a more quite area. Rooms are clean and updated. Staff is always a pleasure, have stayed here several times and recommended to friends, who have also enjoyed the stay.

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Helpful?
Thank 781victord
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi 781victord - Thank you for your kind comments! You're right - we are located in such a nice and quiet neighborhood, yet steps away from NYC's major attractions. We hope you continue to choose us as your home away from home! See you around. Mike Williams General Manager

Toronto, Canada
Reviewed 30 January 2015

I love this hotel! I was enticed by the combination of a great price and the lobby and room photos in the listing. How often do you get excited about lobby seating? But it's just a chic little lobby. My room had glamor lighting and a marble bathroom with a convertible shower head. My bed was comfy. I would not...

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Helpful?
1Thank FerraraSun
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi FerraraSun - Thank you so much for your in-depth review of our hotel. We're thrilled that Kathy, Mohammed, Vanessa and the rest of the staff made you feel at home while staying with us. We truly do treat each guest like they are a member of our family. We hope to see you again the next time you're planning...

Portland, Oregon
Reviewed 30 January 2015

We had a very large group come to the hotel over a period of 6-weeks. The staff was wonderful in making sure that all of our employees were well taken care of. I probably made a change every day for almost 2-weeks and they staff never flinched. All of our employees have nothing but positive feedback, and as this was...

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Helpful?
Thank WTaunton
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi WTaunton - Thank you for your kind words! We love having your large group in-house, and hope to continue this relationship for a long time. Trust me, it is no hassle at all taking care of your group's requests - that is why we are here! Thank you again. Mike Williams General Manager

Red Bank, New Jersey
Reviewed 29 January 2015 via mobile

First, let me commend the staff. They are all going out of their way to greet you when you leave and return each day. They made me feel like family. Second, the room I got was high up and very spacious. I love the look and feel of the hotel. Thank you to the supervisor Marvin for upgrading me! I...

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Helpful?
Thank attinstalguy12
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi attinstalguy12 - Thank you for your great review! We are always looking to create great guest experiences, and it's great to see when we succeed. We hope to see you again the next time you are in the Gramercy Park area! Sincerely, Mike Williams General Manager

Columbus, Ohio
Reviewed 29 January 2015

My wife and I stayed here for a Saturday evening and thought it was a great hotel. The staff is friendly and the room was very clean. We like the location and would recommend this hotel to others. The room was nicely appointed and the bed was very comfortable.

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Helpful?
Thank wilson v
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi wilson v - Thank you for your great review!! Our Team loves to see our hard work pay off, and I can't wait to share your review with them. We hope to see you again soon! Sincerely, Mike Williams General Manager

Washington DC, District of Columbia
Reviewed 29 January 2015

I stayed at the Marcel for two weeks on a work trip in January, and I would definitely recommend this hotel to other business travelers looking for a hotel in the Gramercy or Chelsea neighborhoods. While the rooms are a bit on the small side (the first room i was in was a shoebox, but they bumped me up to...

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Helpful?
Thank Bermuda S
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Bermuda S - Thank you for your great, in-depth review of your stay! We are glad you enjoyed your overall stay with us. We do offer several different sized room types to suit each traveler's preference, and I am glad that we found a comfortable room for you. Thank you again for sharing your feedback. We hope to see...

Baltimore, Maryland
Reviewed 27 January 2015

Fabulous staff,comfortable environment, beautiful rooftop view, best ADA accommodations of any hotel we have ever visited. It is truly handicapped accessible. Well priced. Convenient neighborhood. We'll be back!

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Helpful?
Thank elizabethn705
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi elizabethn705 - Thank you for your kind review! I am glad we were able to make you and your son's stay memorable. Thank you also for reaching out to me prior to your arrival. We hope to see you again soon!! Take care, Mike Williams General Manager

Reviewed 25 January 2015

Marcel was a great choice . The manager and the hosts behind the reception were excellant. Also, the doormen were all helpful and polite. We loved our room and our view... we could see the 20 degree weather arriving!!! The only "slight" problem was the thermostat did not work well enough to keep the room from getting a bit warm....

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Helpful?
Thank Gerda310
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Gerda310 - Thank you for sharing your experience with us! We truly hope our entire Team made your stay memorable, and we hope to see you again soon! Sincerely, Mike Williams General Manager

Long Island, New York
Reviewed 24 January 2015

I found the hotel to be very quiet with nice decor. The staff were very approachable and ready to help. I never made it up to the business center or lounge and regret that, but overall I had a nice stay. I would recommend this for one or two nights if you need a quick place to stay and not...

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Helpful?
1Thank brendasr
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi brendasr - thank you for sharing your experience with the world! We hope you join us again soon, and maybe next time you can get to enjoy the great views, free wi-fi and all-day coffee/tea on our 10th floor lounge. Thank you again! Mike Williams General Manager

San Diego, California
Reviewed 23 January 2015

From the front desk staff to the housekeepers, the staff was amazing!!! I told the front desk that it was my anniversary, so they went out of their way to upgrade us. Thanks again for making our stay special.

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Helpful?
Thank DKNJ54
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi DKNJ54 - Thank you for your great review! We all hope that you enjoyed your anniversary, and truly hope you enjoyed the complimentary upgrade. We hope to see you again next year! Sincerely, Mike Williams General Manager

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
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  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Region: United States > New York > New York City > Manhattan , Murray Hill
Price Range: $189 - $606 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
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Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#112 Business Hotel in New York City
#131 Luxury Hotel in New York City
#141 Family Hotel in New York City
#143 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Marcel at Gramercy staff and other travellers.
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Questions? Get answers from The Marcel at Gramercy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're traveling with someone else, DONT choose a "standard" room.”
 of 5 bubbles lauraa776, 7 Dec 2016 | Read review
“Try not to overlook the street - slighty noisy in the mornings.”
 of 5 bubbles _sara_strain, 28 Nov 2016 | Read review
“in NYC always aim higher, 10th floor has good views”
 of 5 bubbles honey2be, 23 Nov 2016 | Read review
“We were on floor six, and although there was traffic noise below, the room was well soundproofed.”
 of 5 bubbles 2791Selkie, 18 Nov 2016 | Read review
“location is great”
 of 5 bubbles Olaparola, 13 Nov 2016 | Read review
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