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The Marcel at Gramercy

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The Marcel at Gramercy
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2,687 Reviews from our TripAdvisor Community

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Showing 2,292: English reviews
Boston, Massachusetts
Reviewed 30 March 2015 via mobile

The danger of writing my review is that many will book it & it will be impossible to get a room for my April visit. The Marcel gives the kind of attention I've experienced at The Four Seasons. Starting w/ their website, they invite you to share comments before you arrive! If you do this, you'll have a more personalized...

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Helpful?
Thank Sylvike
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Sylvike - Thanks for your great review! We truly do read all guest requests... we have been planning for your newspaper (Financial Times) for a few weeks now :) We want you, and all of our guests, to feel as comfortable as possible while staying with us. Please feel free to email me directly the next time you're planning...

Vancouver Island, Canada
Reviewed 29 March 2015

Enjoyed my stay at the Marcel. The rooms were nice and clean. The beds were comfortable. Got fresh towels everyday. Couldn't hear anyone walking in the hallways. The only thing that I didn't like was that there was a charge for wifi. Overall I would definitely would recommend this hotel to anyone. It's close to everything.

Review collected in partnership with this hotel
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Helpful?
Thank Panagiota N
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Panagiota N - Thank you for sharing your feedback with us! We're glad you enjoyed your stay with us, and hope you stay with us again the next time your travel plans bring you back to the Gramercy Park area! Sincerely, Mike Williams General Manager mwilliams@marcelhotelnyc.com

rhinebeck,ny
Reviewed 28 March 2015

At first glance the location of the hotel did not seem ideal. It is located on the East side, at 24th street between Lexington and Third Avenue, but the proximity to good public transportation made it convienent to get around the city. The hotel is new and the interior spaces very "jazzy" and tastefully done. We stayed in a small...

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Helpful?
1Thank milsug
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi milsug - Thank you for sharing your experience with us! We are glad to hear you enjoyed our convenient location. It's nice you received one of our suites - we hope you truly were able to spread out and relax! We hope to see you again soon. Take care! Mike Williams General Manager mwilliams@marcelhotelnyc.com

Toronto, Canada
Reviewed 27 March 2015

We had a great experience with this hotel, staying on the 6th floor, during the week of March 14th. Although I must say, my review would be much different if we were in their smaller room for 7 nights. Initially we were on the 3rd floor, and I noticed a big difference in street noise levels between the 3rd and...

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Helpful?
Thank product-of-canada
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi product-of-canada - Thank you for your great review! I see you are quite the world traveler, and we greatly value your helpful feedback. I am glad we were able to move you off of the 3rd floor after your initial night. We usually recommend reserving the upgraded room types (Superior or Deluxe). As a matter of fact, please feel...

Los Angeles, California
Reviewed 27 March 2015 via mobile

Looks nice and modern in photos - the complete opposite. Imagine the pictures online but wallpaper peeling, walls painted over 5 times, the tub even painted, baseboards damaged, carpet peeling, damaged furniture and the best - the building floors are caving. One side of the floor is higher than the other- sitting in my bed was entertaining because I felt...

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Helpful?
4Thank MBOC
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi MBOC - Thank you for sharing your expeirence with us. I am sorry to hear about your concerns. Would you please email me directly at mwilliams@marcelhotelnyc.com so that I can get a bit more information on your stay? As you can see from the numerous positive reviews below, your comments are not typical of the experience and level of...

Wintersville, Ohio
Reviewed 27 March 2015

Jae has helped me get reservations a number of times and he has done a Great job for us.He makes it a pleasure to make reservations, which usually isn't that easy.He would be credit to any organization.

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Helpful?
1Thank dvince41
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi dvince41 - Thank you for sharing your positive feedback with us! We agree with you - Jae is awesome! I have shared your comments with him, and he is very appreciative. We hope you continue to stay with us at the Marcel at Gramercy in the future. Take care! Mike Williams General Manager mwilliams@marcelhotelnyc.com

Costa Mesa
Reviewed 26 March 2015

Well located, very clean with cute decor but noisy guests and lack of free WiFi in the room took the shine off somewhat. Be good to experience the lovely room garden in summer - the views are amazing.

Review collected in partnership with this hotel
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Helpful?
1Thank Linda N
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Linda N - Thank you for sharing your great feedback with us! We appreciate your comments, and hope you were able to enjoy our complimentary wifi, coffee and tea on our 10th floor lounge. Be sure to come back when the weather warms up a bit - the views are unmatched! We hope to see you again soon! Mike...

Brighton, United Kingdom
Reviewed 25 March 2015

I had a great stay here, while in NY for work, and over a weekend. Nice position in town with easy reach updown and to nice restaurants in Gramercy Park area. I'd recommend it - was very smart and had a luxury feel, without the room rates to match.

Review collected in partnership with this hotel
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Helpful?
Thank Jennifermrs M
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Jennifermrs M - Thank you for sharing your experience with us! We are glad you enjoyed our convenient location, and hope you truly were able to experience what a great neighborhood Gramercy is! We hope to see you again soon. Mike Williams General Manager mwilliams@marcelhotelnyc.com

London
Reviewed 24 March 2015

just returned from New York and the Marcel Gramercy was excellent value for money with real focus to the customer. Excellent level of detail and really enjoyable hotel experience. The area has many local restaurants and bars, and just a short taxi ride to central New York

Review collected in partnership with this hotel
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Helpful?
Thank Andrew F
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Andrew F - Thank you for sharing your feedback with us! We're glad our Team took great care of you, and we hope you enjoyed our great location. Please visit us again, and we'll ensure your expectations continue to be exceeded! Thank you again. Mike Williams General Manager mwilliams@marcelhotelnyc.com

Sunderland, United Kingdom
Reviewed 24 March 2015

Just returned from our first trip to New York and have to say that The Marcel ticked every box for us. Booked via 'Last Minute.Com' and choose it for the price more than anything but have to say that we were very impressed. The pictures on the website match exactly what you see when you get there. Location is great...

Review collected in partnership with this hotel
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Helpful?
Thank Garry R
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Garry R - Thank you for sharing your feedback with us! We feel it's a shame you had to leave, also :) Please reach out to me directly the next time you're planning another trip into NYC. I'd be happy to personally handle your reservations from start to finish. Thank you again! Mike Williams General Manager mwilliams@marcelhotelnyc.com

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Region: United States > New York > New York City > Manhattan , Murray Hill
Price Range: $165 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Jetsetter so you can book your The Marcel at Gramercy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#37 Best Value Hotel in New York City
#112 Business Hotel in New York City
#129 Luxury Hotel in New York City
#141 Family Hotel in New York City
#143 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Marcel at Gramercy staff and other travellers.
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Questions? Get answers from The Marcel at Gramercy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for an upper floor for a great view. I highly recommend it .”
 of 5 bubbles djomes, 14 Jan 2017 | Read review
“Ask for the biggest room possible.”
 of 5 bubbles lluffbinnee, 4 Jan 2017 | Read review
“Junior Suite”
 of 5 bubbles Elbuddy, 4 Jan 2017 | Read review
“Terrible street noise even on the 10th floor. Hotel provides 1 set of earplugs.”
 of 5 bubbles Hypatia18, 29 Dec 2016 | Read review
“Ask for a room in the front of the building on 3rd Ave and if so a higher floor - great view of the Empire State Building!”
 of 5 bubbles Q1010RZmargaretm, 21 Dec 2016 | Read review
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