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The Marcel at Gramercy

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The Marcel at Gramercy
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2,619 Reviews from our TripAdvisor Community

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There are newer reviews for The Marcel at Gramercy
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Showing 2,236: English reviews
Rio de Janeiro, RJ
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 February 2015

The hotel is nice. the staff is nice, but I got a tiny room - I managed with the front desk to change to another one bigger. The shower control was quite tough to undertand how it works and manege to get warm water. It's not intuitive. I almost burned myself a couple of times

Review collected in partnership with this hotel

Helpful?
1 Thank Christiana A
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Christiana A - Thank you for sharing your feedback with us. We do offer a variety of different sized rooms, so I apologize if it was not too comfortable for you. Please feel free to reach out to me directly at mwilliams@marcelhotelnyc.com the next time you're planning a trip into NYC. I'd be thrilled to personally handle your reservations... More 

Moncton, Canada
1 review
Reviewed 19 February 2015

You don't go to NYC to spend time in a hotel....great location...great hotel to rest up from sightseeing....bars, restaurants, grocerys all close.........................................................

Review collected in partnership with this hotel

Helpful?
Thank Stephen M
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Stephen M - Thank you for sharing your feedback with us! We offer a variety of room types, from Standard, to Superior, to Deluxe, and a couple of Suites! We hope the next time you visit us, you can enjoy one of our larger rooms. Have a great day! Mike Williams General Manager More 

Xxxxx
1 review
Reviewed 19 February 2015

This place was a trendy and fun place for me... Loved the front desk service, the door man was very friendly and I would definitely come back to it. They are very prompt at helping you out and most of all they were very friendly.

Review collected in partnership with this hotel

Helpful?
Thank Mara D
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Mara D - Thank you for your kind comments! We love creating a sense of home within our hotel, and we are glad that you noticed. We hope to see you again the next time you're planning a trip into the Gramercy Park area. Take care! Mike Williams General Manager More 

Houston, Texas
Level Contributor
87 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 18 February 2015

I recently visited NYC on business and my company put me up at The Marcele. My stay here was very enjoyable, the rooms are nice modern and clean, the view of the Empire State Building on the roof deck is fun and the staff are really helpful and nice. I will 100% stay here again!

Helpful?
Thank ClaireRyan_FCW
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi claire a - Thank you for sharing your experience with us! We're glad you were able to catch a glimpse of the Empire State Building from our 10th floor lounge - aren't those city views great? We hope to see you again soon! Sincerely, Mike Williams General Manager More 

Lynnfield, Massachusetts
Level Contributor
3 reviews
Reviewed 16 February 2015

I stayed at the Marcel Sunday through Friday for a course at NYU Dental school two blocks away. I immediately found that the staff were all friendly. They expressed an interest in finding ways to assist me whether it was to recommend restaurants, reminding me about the continental breakfast, or making sure I stayed well hydrated by leaving bottles of... More 

Helpful?
Thank leaderdmd
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi leaderdmd - Thank you for your great review! We enjoyed having the NYU Dental room block at our hotel, and look forward to having you all again next year! I have shared your comments with our Team here, and all appreciate your kind words. Please feel free to reach back out to me when you plan your return visit.... More 

1 review
Reviewed 14 February 2015

Very accommodating to my whole family. We can't wait to go back next year. The location was fantastic. Very close to the subway. Lot's of great restaurants within walking distance. This hotel gets a 10.

Helpful?
Thank burbeth
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi burbeth - Thank you for your great review! We're always trying to create great guest experiences, and we love reading these types of reviews. We hope to see you again soon! Sincerely, Mike Williams General Manager More 

Chicago, Illinois
2 reviews
Reviewed 14 February 2015

I love the Marcel at Gramercy! We came in to see a few Broadway shows and stayed here for a few days in January. The entire staff was fabulous, professional and attentive. All of our flights were also delayed due to the snow storm back home in Chicago so we all had to rebook for one or two more nights.... More 

Helpful?
Thank L O
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi L O - Thank you for sharing your feedback with us! It was nice meeting you in our 10th floor lounge! Arvin, Jennifer, Tenzin and Sydney are all thrilled you recognized their great service, as is the rest of the Team. We hope to see you again soon. Please feel free to email me directly at mwilliams@marcelhotelnyc.com when you... More 

Boston, Massachusetts
1 review
Reviewed 13 February 2015

Loved the vibe of the hotel and the staff could not have been nicer :) Amazing all around, from the room itself to the bath products I have no complaints. I would absolutely stay here again... And hope I could get the guest of the day package. Comes with free wifi, room upgrade, free breakfast, and bottle of wine!

Helpful?
Thank cfried2
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi cfried2 - Thank you for sharing your experience with us! We're thrilled that you were our Guest of the Day, and hope you took advantage of the complimentary breakfast, 2pm late checkout and complimentary wi-fi! we also hope that you loved the room upgrade. We hope to see you again soon! Mike Williams General Manager More 

Las Vegas, Nevada
1 review
Reviewed 11 February 2015

The staff was awesome and friendly, Arvin was one of the many that helped us while we were there for our four night stay. The room was very clean and modern, the hotel is remodeled. There is a lot of food, bars, grocery, Starbucks, dunkin, etc in short walking distance. Our stay was very cozy in the freezing days of... More 

Helpful?
Thank Jill M
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Jill M - Thanks for your kind words! We think you're awesome, too! Arvin was thrilled with your positive mention, and greatly appreciates it. We hope to see you again soon. Sincerely, Mike, Arvin and the rest of the Marcel Team More 

Hawthorne
1 review
Reviewed 11 February 2015

The Marcel was a perfect place for our weekend getaway with friends. The hotel was clean and cozy. The staff was friendly and accommodating. Would highly recommend this hotel to friends. Look forward to another weekend stay at the Marcel.

Review collected in partnership with this hotel

Helpful?
Thank Treeveltri
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Treeveltri - Thank you for sharing your feedback with us! We are glad you and your friends enjoyed your stay with us, and hope to see you all again next time! Thank you again, Mike Williams General Manager More 

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Region: United States > New York > New York City > Manhattan , Murray Hill
Price Range: $195 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#112 Business Hotel in New York City
#131 Luxury Hotel in New York City
#141 Family Hotel in New York City
#143 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Marcel at Gramercy staff and other travellers.
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Questions? Get answers from The Marcel at Gramercy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try not to overlook the street - slighty noisy in the mornings.”
 of 5 bubbles _sara_strain, 28 Nov 2016 | Read review
“in NYC always aim higher, 10th floor has good views”
 of 5 bubbles honey2be, 23 Nov 2016 | Read review
“We were on floor six, and although there was traffic noise below, the room was well soundproofed.”
 of 5 bubbles 2791Selkie, 18 Nov 2016 | Read review
“location is great”
 of 5 bubbles Olaparola, 13 Nov 2016 | Read review
“Ask for a room on the highest floor you can get.”
 of 5 bubbles 670JamesC, 13 Nov 2016 | Read review
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