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The Marcel at Gramercy

3,382 reviews
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Traveller (577)
Room & Suite (474)
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Overview
  • Excellent49%
  • Very good32%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“guest lounge”(65 reviews)
“floor lounge”(79 reviews)
“new york”(412 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,382)Write a Review
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1,101 - 1,105 of 2,888 reviews
Reviewed 28 December 2015

Lovely boutique hotel near Gramercy! Parking voucher for a lot a few doors down. We stayed for 2 nights and our adult children came for one. They were put in a room right next to us as we requested. The people at the front desk...More

Review collected in partnership with this hotel
1  Thank Carrie S
Response from Andreas N, Director of Rooms at The Marcel at GramercyResponded 29 December 2015

Hello Carrie S, Thank you for your review on Trip Advisor. We look forward to welcoming you back in the future. Please book your next stay on our hotel website with the code thankyou, as a thank you for being a repeat customer. Cheers, Andreas...More

Reviewed 26 December 2015

I got three reasons why I will definitely go this place again. First, Very kind and thoughtful staff (As soon as I got to Marcel, I could feel the receptionists were really welcoming me. Plus, they made my trip special. Before leaving to NYC, I...More

3  Thank thddl86
Response from Andreas N, Director of Rooms at The Marcel at GramercyResponded 28 December 2015

Hello thddl86, Thank you for sharing your enjoyable experience with the Trip Advisor community. Our dedicated staff are truly committed to providing genuine and personalized service and I am so pleased to see that you experienced that first hand. It was a pleasure to have...More

Reviewed 24 December 2015

We went to New York to get married and spent six nights at The Marcel. I'd like to thank especially to Vanessa for fantastic customer service! The hotel is in great location, close to 23rd Street subway, very clean and the lounge on the 10th...More

3  Thank SignoraCannoli
Response from Andreas N, Director of Rooms at The Marcel at GramercyResponded 28 December 2015

Hello SignoraCannoli, Thank you for choosing to stay with us during such an amazing event in your life! I will be sure to pass on your compliments to our staff. We hope to have you back soon! Cheers, Andreas Nakos Director of Rooms The Marcel...More

Reviewed 24 December 2015

I have stayed at plenty of boutique hotels in NYC and have never seen rooms as small as this hotel. I had to go to 3 different rooms (each smaller than the previous one) before I finally ponied up an additional rate per night. Those...More

Review collected in partnership with this hotel
2  Thank MsLiv86
Response from Andreas N, Director of Rooms at The Marcel at GramercyResponded 28 December 2015

Hello MsLiv86, Thank you for taking the time to review your stay on Trip Advisor. The only way we can improve is through feedback from our guests. I will be sure to alert my Housekeeping manager regarding the issue with the drapes. Please feel free...More

Reviewed 23 December 2015 via mobile

This was my wife's 40th bday trip and my first trip to NYC. The hotel staff is AMAZING! The manager knew it was my wife's bday and he had complimentary champaigne on ice in our room. What hotel does this?!!! The room itself was great...it...More

Thank Aaron K
Response from Andreas N, Director of Rooms at The Marcel at GramercyResponded 28 December 2015

Hello Aaron K, Thank you for your review! I am so pleased to see that you enjoyed your stay and that we were able to make your special occasion even more special! It was a pleasure to have you stay with us and we hope...More

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About
Amenities
Top amenities
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
USD 108 - USD 416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Best Value Hotel in New York City
#94 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 108 - USD 416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Best Value Hotel in New York City
#94 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (577)
Room & Suite (474)
Dining (15)
Amenities (85)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
AOW23
8 November 2017|
AnswerShow all 6 answers
Response from Mary Sue F | Reviewed this property |
Uber or Lyft have the best pricing
0
Votes
Krystal J
18 October 2017|
AnswerShow all 5 answers
Response from Ana L | Property representative |
Good morning, You can pay your room and tax in cash when booking the reservation in person. We do require a credit card upon check in for incidentals which we pre authorize 75.00 upon check out if no extra charges are added... More
0
Votes
a4alisaaa
22 May 2017|
AnswerShow all 7 answers
Response from JP D | Property representative |
Hello, its typically pretty slow during this holiday weekend so you should be fine. Unfortunately the garages here does not hold any spaces for future use.
0
Votes
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Room Tips
"great location, good service, quiet rooms"
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"good safe location - as a NY'er for 58 years"
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"Corner queen size room was good."
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"All rooms fine!"
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