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The Marcel at Gramercy

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Traveller (603)
Room & Suite (481)
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Overview
  • Excellent50%
  • Very good31%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“guest lounge”(66 reviews)
“floor lounge”(82 reviews)
“new york”(421 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,485)
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1,516
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123
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All reviewsguest loungefloor loungenew yorktenth floorthe empire state buildingroof terracemadison square parkboutique hotelfree coffeebigger roomrooms are smallcontinental breakfaststreet noisean upgradecorner roomaround the cornerlocation was perfect
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1,021 - 1,025 of 2,975 reviews
Reviewed 1 May 2016

This is my first time staying outside of the times square area, and I do not regret it one bit. The Marcel hotel is located in a nice quiet neighborhood adjacent to some great restaurants and parks. My family found the front desk employees particularly...More

Thank Miles D
Response from MikeWilliamsGM, General Manager at The Marcel at GramercyResponded 4 May 2016

Hi Miles D - Thank you for sharing your experience with us! We are glad to hear you decided to venture outside of Times Square a bit... isn't our neighborhood the best? It's full of restaurants and bars, yet it still retains that charming residential...More

Reviewed 30 April 2016

Stayed here with my wife in late April as part of our US honeymoon trip. The first room we got was too small for a couple - no room for bags, nowhere to sit etc. But this was my fault for booking this room. There...More

1  Thank Robert L
Response from MikeWilliamsGM, General Manager at The Marcel at GramercyResponded 1 May 2016

Hi Robert L - Thank you for sharing your nice feedback with us. We are glad to hear you spent your honeymoon with us... I am glad to hear our helpful Team was able to get you into an upgraded room! We hope to have...More

Reviewed 29 April 2016 via mobile

The staff at the Marcel goes way beyond their job decription to make your stay enjoyable.This is my second time staying there.Rooms are clean and beds are luxurious.I went to celabrate my 🎂 and when I got to my room there was a bottle of...More

Thank Ramira I
Response from MikeWilliamsGM, General Manager at The Marcel at GramercyResponded 1 May 2016

Hi Ramira I - Thank you for sharing your great feedback with us! Our Team truly does go out of their way to create great guest experiences, so it is great to see the fruits of our labor in your review! Arvin and Mohammed are...More

Reviewed 28 April 2016

Very reasonably priced hotel in conveniently located area. Very helpful staff. We had a great room (615). The room was quite small, but with a big window and lots of light, which we really appreciated. The room was clean and well maintained.More

Review collected in partnership with this hotel
Thank Cecilie K
Response from MikeWilliamsGM, General Manager at The Marcel at GramercyResponded 1 May 2016

Hi Cecilie K - Thank you for sharing your great feedback with us! I am glad to hear you enjoyed your stay, and love to see that our friendly Team took great care of you. We hope to have the chance to welcome you back...More

Reviewed 27 April 2016

We stayed with The Marcel At Gramercy this month when visiting the City for our honeymoon. Prior to arriving I made Andreas (Director Of Rooms at The Marcel) aware that we were visiting for our honeymoon and wondered if we may be able to upgrade....More

1  Thank Baggiesboy1
Response from MarcelGeneralManager, General Manager at The Marcel at GramercyResponded 27 April 2016

Hello Baggiesboy1, Wow! Thank you for your outstanding review, and for sharing your experience with the Trip Advisor community. I am so happy that we had the availability and were able to upgrade you to one of our Deluxe rooms. We are thrilled that we...More

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About
Amenities
Top amenities
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
USD 169 - USD 453 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 169 - USD 453 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (603)
Room & Suite (481)
Dining (15)
Amenities (85)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
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AOW23
8 November 2017|
AnswerShow all 6 answers
Response from Mary Sue F | Reviewed this property |
Uber or Lyft have the best pricing
0
Votes
Krystal J
18 October 2017|
AnswerShow all 5 answers
Response from Kendal B | Property representative |
Good morning, You can pay your room and tax in cash when booking the reservation in person. We do require a credit card upon check in for incidentals which we pre authorize 75.00 upon check out if no extra charges are added... More
0
Votes
a4alisaaa
22 May 2017|
AnswerShow all 7 answers
Response from JP D | Property representative |
Hello, its typically pretty slow during this holiday weekend so you should be fine. Unfortunately the garages here does not hold any spaces for future use.
0
Votes
Room Tips
"Try to ask for a room facing the street and not the back walls."
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"Ask for a room away from 3rd Ave to avoid noise"
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"Ask for a higher floor if you are a light sleeper. We were on the sixth floor and slept well."
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"both rooms to street and rooms to courtyard are noisy. Courtyard a little bit less (but no view)"
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