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The Marcel at Gramercy

Booking.comUSD 186*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Marcel at Gramercy
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2,909 Reviews from our TripAdvisor Community

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There are newer reviews for The Marcel at Gramercy
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Showing 2,480: English reviews
County Kildare, Ireland
Reviewed 18 June 2015

Overall my boyfriend and I had a pleasant stay here in June. The hotel is in a fantastic location, only a few blocks from the subway and the Empire State Building. There are some lovely restaurants nearby too, try The Bluebell Cafe and Lyric.Taproom is also a nice place for a few drinks in the evening. We were very impressed...

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Helpful?
1Thank Shauna O
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Shauna O - Thank you for sharing your feedback with us! We're glad to hear that our Team upgraded you upon your arrival, and hope the extra room was helpful for you. I am sorry to hear about the confusion with the water from the mini bar. Please feel free to email me directly if the credit still has...

Huntington Beach, California
Reviewed 17 June 2015

The stay was fantastic and the staff were awesome. The staff were constantly asking me what else they could do for me and more than willing to assist. They greeted me like I was coming home, which I was...Just a great stay.

Review collected in partnership with this hotel
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Helpful?
Thank P1999TJwilliamh
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi P1999TJwilliamh - Thank you for sharing your great feedback with us! We love to hear about the great experiences we provide to our guests... and your experience is no different! We hope to see you again soon. Mike Williams General Manager mwilliams@marcelhotelnyc.com

Toronto, Canada
Reviewed 16 June 2015

check in was quick. Internet was awful, worked only one day and was so slow. Coffee in the guest lounge was disgusting. No lactose free products for people with dietary needs. Rooms were broom closets.

Review collected in partnership with this hotel
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Helpful?
Thank Daniel N
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Daniel N - Thank you for sharing your feedback with us. I am sorry to hear about your need for lactose free products. We actually offer dairy-free creamer in our lounge to accompany our complimentary coffee and tea. We hope you were able to take advantage of this. Thank you again - take care! Mike Williams General Manager mwilliams@marcelhotelnyc.com

Reviewed 16 June 2015 via mobile

For the crazy price range for hotel stays in New York, I would say this is the best value for money. Although the rooms are quite small, they do offer an upgrade upfront and the hotel itself is in a great location and has a beautiful view of the city from the rooftop patio. The staff were always friendy, polite...

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Helpful?
1Thank SarahMShort
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi SarahMShort - Thank you for sharing your experience with us! We're glad that you found our hotel to offer a nice value, and love that our Team took great care of you during your stay. We hope to see you again soon! Take care. Mike Williams General Manager mwilliams@marcelhotelnyc.com

South Florida, Florida
Reviewed 15 June 2015

When I first started researching hotels to stay in NYC, I initially started to research my favorite familiar brands. However, a business associate from the area highly recommended The Marcel at Gramercy. I am so happy I took the suggestion. This hotel is clean, the relatively spacious rooms seem to have been recently redesigned as everything seems new, the staff...

Review collected in partnership with this hotel
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Helpful?
Thank AshleyChristine224
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi AshleyChristine224 - Thank you for your great review! We're thrilled to hear that you enjoyed your stay, and even happier to hear that our bellman, Danny, gave you great service. He is very appreciative for your kind words. We hope to see you again soon. Take care! Mike Williams General Manager mwilliams@marcelhotelnyc.com

Columbia
Reviewed 13 June 2015

Needs help in trying to restore this hotel to the place it once was .floors are hard to get to elevators are not programmed correctly , can take 10 minutes or more To get downstairs .. Let's to the rooms never work .. Had to have a new key upon my return to the hotel every night for a week

Review collected in partnership with this hotel
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Helpful?
Thank Larry R
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Larry R - Thank you for sharing your experience with us. I am truly sorry to hear of the difficulties you experienced during your recent stay with us. I have sent you a private email message, and hope to hear back from you soon. Thank you again! Mike Williams General Manager mwilliams@marcelhotelnyc.com

Basildon, United Kingdom
Reviewed 12 June 2015

The hotel is in a great location. The staff are really friendly and helpful. The room was great for what we needed. Will deffinately book again and recommend to all !! Special recommendation for the door staff who went out of their way to make you feel great, giving tips on the area and best places to go.

Review collected in partnership with this hotel
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Helpful?
Thank Alicia S
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Alicia S - Thank you so much for sharing your great review with us! We're glad you enjoyed our convenient location, and love that the staff was very friendly and helpful! We hope to see you again soon. Take care! Mike Williams General Manager mwilliams@marcelhotelnyc.com

Toronto
Reviewed 11 June 2015

We stayed here one night while visiting New York as we stayed with friends in Jersey for the rest of the trip. Cute little hotel in a nice area - lots of restaurants nearby. 5 minute walk to the subway. Room was clean and modern. Pretty small room but it's New York, so no surprise there. Staff were very friendly....

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Helpful?
Thank Alana K
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Alana K - Thank you for sharing your great experience with us! We are glad you noticed our nice neighborhood, and hope you took advantage of the great eateries around the area! Thank you again - we hope to see you again soon! Mike Williams General Manager mwilliams@marcelhotelnyc.com

Helsinki, Finland
Reviewed 11 June 2015

The hotel was okay but for the price paid it did not offer anything special and it also had some things that created additional discomfort like noise from the street, small room, analog TV channels, lounge opening hours.

Review collected in partnership with this hotel
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Helpful?
Thank Kai S
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Kai S - Thank you for sharing your experience with us. We're sorry to hear you did not thoroughly enjoy your stay with us. Please contact me directly the next time you're planning a return trip. I would be glad to personally handle your reservation, and will ensure a great rate and upgraded room type. Thank you again -...

Buenos Aires, Argentina
Reviewed 10 June 2015

Especially thanks to Mike Williams who did everything to satisfy our requirements. Very good place, nothing wrong to say about it. Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Review collected in partnership with this hotel
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Helpful?
Thank German P
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi German P - Thank you for sharing your experience with us. I am glad you reached out to me prior to your arrival... I hope I made your trip to NYC memorable :) ! We hope to see you again soon. Thank you! Mike Williams General Manager mwilliams@marcelhotelnyc.com

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
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  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Region: United States > New York > New York City > Manhattan , Murray Hill
Price Range: $215 - $575 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#111 Business Hotel in New York City
#118 Luxury Hotel in New York City
#140 Family Hotel in New York City
#142 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Marcel at Gramercy staff and other travellers.
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Questions? Get answers from The Marcel at Gramercy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better.”
OneC_HH, 21 May 2017 | Read review
“To avoid the noise get a room that isn't on the street side.”
BostonJandP, 17 May 2017 | Read review
“deluxe king room is worth the monehy”
226lynnw, 15 May 2017 | Read review
“"Corner Suites have large windows with great views and 11th Floor private rooftop is a great place to have a mini-party."”
angelodumanhog, 7 May 2017 | Read review
“Some rooms have great views, some don't (but those may be quieter) - check to make sure if that is important.”
Flavourguy, 2 May 2017 | Read review
5 of 5
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USD 186* /night
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PricelineUSD 186
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Prices are for 1 room, 2 adults
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