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The Marcel at Gramercy

Booking.comUSD 195*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Marcel at Gramercy
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2,904 Reviews from our TripAdvisor Community

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Showing 2,477: English reviews
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Montreal, Canada
Reviewed 3 days ago NEW

Friendly and helpful staff. Mentioned it was our friends birthday and got ugraded. The location was perfect. Clean and very comfortable room with a lot of storage space. Parking a few doors down the street for a discounted price.

Review collected in partnership with this hotel
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Helpful?
Thank valerielO7428TF
JP D, General Manager at The Marcel at Gramercy, responded to this review

Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do!. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. JP - gm@marcelhotelnyc.com

Minneapolis, Minnesota
Reviewed 3 days ago NEW

I always stay here when in NY and am always happy. The location is great, the room is comfortable and the staff are always helpful. Especially nice is the lounge on the 10th floor with outdoor patio overlooking the Empire State Building!

Review collected in partnership with this hotel
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Helpful?
Thank 242robertz
JP D, General Manager at The Marcel at Gramercy, responded to this review

Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. JP - gm@marcelhotelnyc.com

Virginia Beach
Reviewed 3 days ago NEW

Was in NYC for a family wedding. The location, cleanliness, convienince and helpful staff made this a great place to stay! The room was very comfortable. The view from the 10th floor lounge was awesome and a great place to take pictures of the Empire State Building.

Review collected in partnership with this hotel
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Helpful?
Thank 10s4ever
JP D, General Manager at The Marcel at Gramercy, responded to this review

Dear 10s4ever, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. JP - gm@marcelhotelnyc.com

Hamburg, Germany
Reviewed 4 days ago NEW

The hotel is inconspicuous from the outside. But you are greeted friendly. The beds are perfect and the service is always top. We had booked via priceline.com and therefore no influence on the room selection. Since we had only a queens bed in our room, we asked for a possible upgrade, because the bed was too small and too intimate...

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Helpful?
1Thank t0peda
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello t0peda, Thank you for your review and I am glad you had a wonderful stay overall! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do like Jen and Milta! Please do reach out to me directly for your next visit. I will ensure a 5-STAR experience on your...

Scotland
Reviewed 4 days ago NEW

As soon as we entered we felt at home. The reception staff made us feel very welcome and nothing was too much trouble. We had a great room on 9th floor with view of Empire State Building out the window. The room was very spacious, much better than I anticipated and was clean and fresh as was bathroom. On 10th...

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Helpful?
1Thank AlMacScotland
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello OneC_HH, Thank you for your review and I am glad you had a wonderful stay overall! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do like Claribel, Milta, and Mike. Please do reach out to me directly for your next visit. I will ensure a 5-STAR experience on...

Hamburg, Deutschland
Reviewed 5 days ago NEW

The Hotel is nicely located on 3rd Ave with a lot of little Restaurants and only a short walk to the Metro station. The staff was very nice and helpful. Room Service was very good, sometimes late during the day. You get free water and coffee/tee. The Internet is a bit slow. Do not pay for it! You can also...

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Helpful?
Thank OneC_HH
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello OneC_HH, Thank you for your review and I am glad you had a wonderful stay overall! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do. Please do reach out to me directly for your next visit. I will ensure a 5-STAR experience on your return. JP - gm@marcelhotelnyc.com

Reviewed 1 week ago NEW

Enjoyed the stay and appreciated the roof top lounge area and the coffee and water. Staff was friendly. They are making nice efforts to be a high-quality moderate hotel. Need to have free wifi. Will stay there again!

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Helpful?
Thank Mary K
JP D, General Manager at The Marcel at Gramercy, responded to this review

Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Wifi is complementary in the lobby and guest lounge. Please reach out to me directly for your next visi I will ensure a 5-STAR experience on...

Reviewed 1 week ago

We were delightfully surprised with how friendly, helpful and wonderful this hotel is! It is an incredibly excellent and economical choice, without sacrificing comfort. We will be back! Claribel was incredibly kind and helpful, and helped us get situated with a room that didn't use down bedding (due to an allergy).

Review collected in partnership with this hotel
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Helpful?
Thank lisawZ8190OH
JP D, General Manager at The Marcel at Gramercy, responded to this review

Dear Lisawz81900OH Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do! Like Claribel. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. JP - gm@marcelhotelnyc.com

Reviewed 1 week ago

Offer the WiFi free of charges, do not offer rooms without window, clean the rooms for guests who stay several days before noon, if the guest is very unhappy with the room (as we were) and no upgrade is possible) try to compensate e.g. offering the breakfast

Review collected in partnership with this hotel
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Helpful?
1Thank annavZ410CL
JP D, General Manager at The Marcel at Gramercy, responded to this review

Thank you for sharing your experience with us. I apologize to hear that you found your room to be small. We offer a variety of different sized rooms... including our entry-level Standard room, Superior room, and Deluxe rooms. Unfortunately during your stay the hotel was at full capacity. Perhaps next time you would be a bit more comfortable in one...

Sheffield, United Kingdom
Reviewed 1 week ago

An attractive, clean and welcoming hotel. The staff -- Mohamed (the only name I caught) and colleagues -- were uniformly helpful and friendly. Rather cramped but serviceable accommodation: little room for much more than a standard size bed.

 Report
Helpful?
Thank richardcarwardine
JP D, General Manager at The Marcel at Gramercy, responded to this review

Thank you for your review and I am glad you had a wonderful stay overall! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do like Mohamed! Please do reach out to me directly for your next visit. I will ensure a 5-STAR experience on your return. JP - gm@marcelhotelnyc.com

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Region: United States > New York > New York City > Manhattan , Murray Hill
Price Range: $209 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#111 Business Hotel in New York City
#118 Luxury Hotel in New York City
#140 Family Hotel in New York City
#142 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Marcel at Gramercy staff and other travellers.
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Questions? Get answers from The Marcel at Gramercy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better.”
OneC_HH, 21 May 2017 | Read review
“To avoid the noise get a room that isn't on the street side.”
BostonJandP, 17 May 2017 | Read review
“deluxe king room is worth the monehy”
226lynnw, 15 May 2017 | Read review
“"Corner Suites have large windows with great views and 11th Floor private rooftop is a great place to have a mini-party."”
angelodumanhog, 7 May 2017 | Read review
“Some rooms have great views, some don't (but those may be quieter) - check to make sure if that is important.”
Flavourguy, 2 May 2017 | Read review
5 of 5
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USD 195* /night
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Prices are for 1 room, 2 adults
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