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Hilton Garden Inn Times Square

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Hilton Garden Inn Times Square
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6,782 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Times Square
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Showing 5,818: English reviews
London, United Kingdom
Reviewed 1 week ago

Excellent value and central to all attractions. Rooms very clean wifi service in room excellent. Staff friendly and helpful and all services we used were very helpful. Good bar opposite called the Social happy hour 5-8 everyday.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Paul W
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

Reviewed 1 week ago

Perfectly located and the breakfast package is great. Walk to many shops and restaurants. The subway is close by and the hotel has very friendly and helpful staff. The rooms are tight but have a microwave and fridge. Large screen tv Will go back for sure.

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Helpful?
1Thank DJLA-27
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for taking a moment to share your experience. I am happy to hear you found the hotels amenities and location to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On...

Huddersfield, United Kingdom
Reviewed 1 week ago

Excellent Hotel, great location. Room was much larger than expected for the centre of NYC. Staff were great, friendly and helpful. Housekeeping was great. Fabulous base for exploring the City. Would recommend it to anyone and we would go again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank robertlivesey
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for taking a moment to share your experience. I am happy to hear you found the hotels amenities and location to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On...

Manchester, United Kingdom
Reviewed 1 week ago

Had a room on the 8th floor so minimal noise from 8th Avenue - so able to recharge batteries. Beds really comfortable and a reasonable size. York Explorer Pass well worth investing in - saved us a fortune.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Maria T
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely,...

Helena, AL
Reviewed 2 weeks ago via mobile

We stayed here for several nights at the end of March/early April. We chose a room overlooking the street and I'm glad we did. It was a nice view of city life below (10th floor) and a nice view across the city for a bit. With the window shut, you only really heard the sirens. All other street noise became...

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Helpful?
Thank Leigh710
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

California
Reviewed 2 weeks ago

Stayed March 27 - April 3, 2017 and, once again, the HGI knocked it out of the park. We arrived on a red-eye from California and Brian, the Rooms Manager, went out of his way to make us welcome and comfortable. He was able to secure an early check-in for us, which was greatly appreciated. As Hilton Honors Silver members,...

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Helpful?
Thank gilbop
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon Thank you for taking a moment to share your experience. I am happy to hear you found the hotels amenities and the location to your liking. I will speak with the bell staff and the car service company and get to the bottom of this! I am so sorry for any inconveniences this might have caused you. We...

Folsom, California
Reviewed 2 weeks ago

My luggage was lost by the airlines. I made the hotel front desk staff aware of the situation upon arrival. I asked where my bag would be delivered and how I would get it. I was told it would more than likely be delivered to the bell desk and they would call me. I also asked the front desk employee...

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Helpful?
Thank Gina N
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again...

London, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here for 4 nights from 6 - 10 April. Hotel is in an excellent location! Literally 5 minutes from the metro and Times Square and there are loads of restaurants and bars in the vicinity. Unfortunately the hotels restaurant, Pigalle was closed for refurb but that did not matter. The hotel staff are all lovely and willing to help...

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Helpful?
1Thank Miss_B21
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

Baltimore, Maryland
Reviewed 2 weeks ago

We had a very nice 5 night stay - room was perfect for 3. Comfortable bed, fridge and microwave. Bathroom was a bit tight and lighting a bit harsh. Staff was very friendly and accomdating. Location was perfect - we walked to nearly everything we did. Restaurant was closed for refurbishment but there are plenty of places to eat close...

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Helpful?
1Thank Helen B
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

Silver Spring, Maryland
Reviewed 2 weeks ago via mobile

I stayed here last night and it's a great location. In the center of many things. It near many restaurants that you can walk to. Its in a safe location which is very important to me. Its clean and easy to get to. My only complaint is that the restaurant wasn't running and I couldn't have breakfast as Hilton honors...

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Helpful?
1Thank SCDG1983
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. Our location in the heart of the Theater District makes the hotel so popular. I am so sorry about...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Prime Times Square location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn Times Square is a modern hotel with best Times Square location that is steps from Broadway theaters, Restaurant Row, TKTS discount theater ticket booth, famous 42nd Street and much more. Located on Eighth Avenue at 48th Street in the heart of Times Square, the hotel is in the midst of New York City’s best restaurants, lively nightlife, sightseeing and shopping. Hilton Garden Inn Times Square is walking distance to all major subway lines, Radio City Music Hall, Rockefeller Center, Central Park, Carnegie Hall, the Museum of Modern Art, Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports.The hotel features 369 oversized, contemporary-styled guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include Pigalle Restaurant and Lounge (a 1950’s style Paris café that is open for breakfast, lunch and dinner), XVI Rooftop Lounge (the only Hilton Garden Inn in Manhattan with a rooftop bar!), evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. 24-hour Security onsite. ... more   less 

Additional Information about Hilton Garden Inn Times Square

Address: 790 Eighth Avenue, New York City, NY 10019-7568
Region: United States > New York > New York City > Midtown , Times Square / Theater District
Price Range: $271 - $584 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Times Square 3.5*
Number of rooms: 372
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Orbitz, Hilton Hotels Direct, Expedia, Despegar.com, Hotels.com, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Hilton Garden Inn Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Times Square Hotel New York City
Hilton Garden Inn Manhattan
Hilton New York City
Hilton Garden Inn New York
Times Square Hilton Garden Inn
New York City Hilton
Hotel Style:
#52 Family Hotel in New York City
#59 Romantic Hotel in New York City
#95 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Times Square staff and other travellers.
168 questions
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Questions? Get answers from Hilton Garden Inn Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To avoid noise ask for a high room. For better views ask for an even number.”
paulg879, 25 Apr 2017 | Read review
“Ask for the top floor before doing anything as this seemed to work for me. The lower the more noisy it gets.”
  • View every morning on the 15th floor
bencQ17VA, 24 Apr 2017 | Read review
“The higher the floor for less street noise and choose the front of the Hotel for the best of sunshine.”
N1799WTbob, 24 Apr 2017 | Read review
“Really liked the 25th floor - did not upgrade”
UpstateNyGrandma11, 22 Apr 2017 | Read review
“Join Honors Hilton to get the deals on rooms and wifi.”
christinef238, 20 Apr 2017 | Read review
5 of 5