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The Bentley Hotel

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The Bentley Hotel
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3,337 Reviews from our TripAdvisor Community

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Showing 2,955: English reviews
Reviewed 10 June 2016 via mobile

The Bentley hotel is very beautiful. All the personal is very kind and always present. Very close to Rockefeller University, MoMA museum, central park, with a beautiful view on the river. The rooms are large, comfortable, bright and very clean.

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Helpful?
1Thank Riccardo P
GeneralMgrNYC, General Manager at The Bentley Hotel, responded to this review

Hello Riccardo P, Thank you for your review on Trip Advisor. I am thrilled to see that you enjoyed every aspect of your stay with us. We look forward to welcoming you back soon. Cheers, Mike - General Manager gm@bentleyhotelnyc.com

Palo Alto, California
Reviewed 10 June 2016

What else do you need? It's well located, you can see the east river from window, you walk a few blocks to get to stores, restaurants, subway, Starbucks, etc. pretty close to a theater, too. Staff holding doors for you. Been there a few times and really like it .

Review collected in partnership with this hotel
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Helpful?
Thank John L
GeneralMgrNYC, General Manager at The Bentley Hotel, responded to this review

Hello John L, Thank you for sharing your enjoyable experience with the Trip Advisor community. Thank you, also, for your continued patronage. We already anticipate your next visit and hope to have the pleasure of welcoming you back soon! Cheers, Mike - General Manager gm@bentleyhotelnyc.com

Coral Springs, Florida
Reviewed 9 June 2016

The carpets gives off a musty, old smell. I would suggest getting the carpets cleaned. My family and I did not like there is only one shower door. The bathroom floor gets flooded when anyone showers which makes this unsafe. Other than that the room is well kept.

Review collected in partnership with this hotel
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Helpful?
Thank alieak
GeneralMgrNYC, General Manager at The Bentley Hotel, responded to this review

Hello alieak, Thank you for your review on Trip Advisor. I am happy to see that you enjoyed your overall stay with us and I will be sure to bring the issues you mentioned to the attention of the appropriate department managers. Please feel free to email me directly in the future if you wish to return. I will personally...

NY
Reviewed 8 June 2016

Overall great experience. We did not eat at the hotel, but found so many excellent places within a few blocks walking distance. Went to the only NYC Cambodian restaurant, Angkor Cambodian Bistro, on 64th....excellent cuisine! We had our dog at the Bentley and everything went great. No complaints.

Review collected in partnership with this hotel
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Helpful?
Thank LovePranaYoga
GeneralMgrNYC, General Manager at The Bentley Hotel, responded to this review

Hello LovePranaYoga, Thank you for your review on Trip Advisor. I am so happy to see that you enjoyed your stay with us and had such a fun time exploring the neighborhood. Cheers, Mike - General Manager gm@bentleyhotelnyc.com

Charlotte, North Carolina
Reviewed 8 June 2016

Stayed four nights with wife & adult daughter waiting for moving company to arrive at daughter's new apartment on upper Easside. Only two complaints were that elevators are extremely slow and outdated. Second the rooms are very small with very poor shower in bathroom-water gets all over floor. Very poor design.

Review collected in partnership with this hotel
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Helpful?
Thank 159henryr
GeneralMgrNYC, General Manager at The Bentley Hotel, responded to this review

Hello 159henryr, Thank you for your review. I apologize if the lifts were a bit slower than usual during your stay. While we do have smaller and more economical room categories, we also offer upgraded room types such as our Deluxe Rooms, Junior Suites and Suites featuring a living room area and bedroom. Perhaps on your next stay you would...

New York City, New York
Reviewed 7 June 2016

Recently stayed at Bentley. Wonderful service, very clean room! Very comfortable , plush bed! Gorgeous view of city from my room as well as the Prime at the top of hotel. I would highly recommend this hotel for a stay.

Review collected in partnership with this hotel
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Helpful?
Thank lindakX9125HY
GeneralMgrNYC, General Manager at The Bentley Hotel, responded to this review

Hello lindakX9125HY, Thank you for your amazing review and high recommendation. We are thrilled to see that you had such a great stay with us and are already eager to welcome you back in the future! Cheers, Mike - General Manager gm@bentleyhotelnyc.com

Richmond
Reviewed 7 June 2016

We visit New York frequently and decided to give this hotel a chance. Very dark elevators and hallways, room poorly equipped. No coffee maker, poor internet access, safe did not work, no iron or ironing board in room, tattered furniture. The only saving grace was the view out the window and we were lucky to get a room with a...

Review collected in partnership with this hotel
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Helpful?
Thank James G
GeneralMgrNYC, General Manager at The Bentley Hotel, responded to this review

Hello James G, Thank you for taking the time to review your stay although many of your comments come as a surprise to us. I would cherish the opportunity to further discuss your stay and offer you a complimentary upgrade on a future stay if you would give us an opportunity to win you over. Please consider e-mailing me at...

Reviewed 7 June 2016 via mobile

I am very happy with my room. It is so small as compared to the hotel's in Florida. The front desk crew were very helpful and friendly. Our bags were stored while we went to lunch. I like the location right on the east river. Be prepared to climb a hill as go to the food places nearby. I will...

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Helpful?
Thank Robert H
GeneralMgrNYC, General Manager at The Bentley Hotel, responded to this review

Hello Robert H, Thank you for taking the time to review your recent stay with us on Trip Advisor. Thank you for your kind comments, especially the ones about our friendly and helpful Front Desk staff! We hope to have the pleasure of welcoming you back soon! Cheers, Mike - General Manager gm@bentleyhotelnyc.com

Long Island, New York
Reviewed 6 June 2016

Referred to this hotel from Sloan hospital. 1. The price is cheaper on Expedia than the "discount " rate offered for Sloan referrals. 2. The showers were cold and TV didn't work which is basically all we wanted after full days sitting in hospital. Called front desk about TV and nobody ever came.. I mentioned this to front desk and...

Review collected in partnership with this hotel
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Helpful?
Thank johncZ1332VQ
GeneralMgrNYC, General Manager at The Bentley Hotel, responded to this review

Hello johncZ1332VQ, Thank you for your review. I do apologize for the issues you mentioned and will be sure to follow up with the appropriate managers. Please feel free to e-mail me directly if you would like to further discuss your stay. Kindest regards, Mike - General Manager gm@bentleyhotelnyc.com

Gravesend
Reviewed 6 June 2016 via mobile

Nice hotel, but certainly not a 4 star. Room was quite tatty, and unkempt. Stayed in a suite too, but wasn't worth the money. Friends stayed in a basic room, and there wasn't much difference. In fact, they had a much better view overlooking the bridge. Location wise, it is a bit out of the way (about a 30 minute...

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Helpful?
Thank kingsdrive
GeneralMgrNYC, General Manager at The Bentley Hotel, responded to this review

Hello kingsdrive, Thank you for your review on Trip Advisor. The only way for us to improve our product is through feedback from our guests. Please feel free to e-mail me directly if you would like to further discuss your stay. Kindest regards, Mike - General Manager gm@bentleyhotelnyc.com

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located on Manhattan's Upper East Side - Hotel features panoramic views of Manhattan skyline, East River and the renowned, 59th St Bridge Be sure to have dinner and/or a cocktail in Prime at The Bentley restaurant. The kosher, continental menu features many great dishes that will not disappoint! Open Sunday - Thursday, 5:30pm - 10:30pm and Saturday, after sun-down, until 12:00am. ... more   less 

Additional Information about The Bentley Hotel

Address: 500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065-8314
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $237 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Bentley Hotel 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Bentley Hotel Nyc
Bentley Hotel New York City
Bentley New York City
Hotel Bentley New York
Hotel Style:
#106 Business Hotel in New York City
#163 Luxury Hotel in New York City
#183 Family Hotel in New York City
#193 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Bentley Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with a view of the Queensboro bridge.”
 of 5 bubbles 291bernadettes, 24 Mar 2017 | Read review
“Corner Units (I loved room 1411) I would even go higher to a higher floor next time...”
 of 5 bubbles Wendo_13, 19 Mar 2017 | Read review
“Call the Front Desk before your arrival to insure that you'll have exactly what you want!”
  • The 59th Street Bridge from The Bentley Hotel
 of 5 bubbles Q8997SUlindal, 17 Mar 2017 | Read review
“go to a different hotel”
 of 5 bubbles 634jemmab, 16 Mar 2017 | Read review
“Chose another hotel!!!!”
 of 5 bubbles thunderroadman, 14 Mar 2017 | Read review
5 of 5