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NYLO New York City

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NYLO New York City
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4,344 Reviews from our TripAdvisor Community

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Oakland, California
Reviewed yesterday NEW

I stayed here for one week in January 2017. The room is tiny, the bathroom just ok, the service pretty good. My room faced Broadway, so there was a lot of urban noise. I would stay here again because the bed was really comfortable and the rate I had then (about $200 per night) was reasonable for its location. Hey--you...

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Thank Travellinggirl60
Phoenix, Arizona
Reviewed yesterday NEW

The hotel rooms are small, but quite functional, and the staff was very helpful and courteous. I was disappointed that my room was not ready when I arrived at 9:30 pm, after a delayed flight. I'd made my reservation several weeks prior. I was told my bill would be discounted for my inconvenience, but it was not. Only other problem...

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Thank GolfGalAZ
Reviewed 2 days ago NEW

Pros: The location of this hotel is awesome. Very easy to walk the UWS, close to subways, walkable to the park; clean room; comfortable bed; good use of space in a city where space is at a premium; on-site bar with ample seating. Not-Pros: Walls are paper-thin. I expect noise when staying in a city (sirens, traffic and what not),...

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Helpful?
Thank Rachel K
Connie W, General Manager at NYLO New York City, responded to this review

Dear Rachel K, Thanks for your feedback. Happy that you found our hotel well-located and that you enjoyed our bar. We're very sorry you had issues with noise though. We know that can be frustrating, especially when you’re on vacation. We’d also like to apologize for not doing a better job of handling the trouble your friend had with her...

Reading, United Kingdom
Reviewed 2 days ago NEW

My partner and I stayed at NYLO for 6 days in September 2016. We wanted to stay somewhere that was away from the hustle and bustle of place like Times Square but also wanted somewhere that offered a bit of character and fun. Hotel NYLO fitted that bill perfectly. The bar staff were all very friendly and only ever too...

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Helpful?
Thank Samantha C
Connie W, General Manager at NYLO New York City, responded to this review

Dear Samantha C, So glad you found our hotel to be fun and centrally located. Happy to hear you had a chance to check out LOCL and that our staff there was helpful. For future reference, while we don’t offer a minibar, we’re happy to send up a mini fridge up at your request. Thanks for letting us know our...

Lunenburg, Canada
Reviewed 3 days ago NEW

Great location, great room and great deals for Canadians! We stayed for 4 nights and enjoyed every minute. Close to subway, groceries and lovely neighbourhood. I was traveling with 3 children and it met all our needs.

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Thank Mel C
Connie W, General Manager at NYLO New York City, responded to this review

Dear Mel C, Glad to hear you enjoyed your stay and that our hotel was a good fit for you and your family. Happy that you were able to find everything you were looking for nearby. Hope that if your travels bring you back to the US, you’ll stay with us again. Warm regards, Connie

Reviewed 3 days ago NEW

I have never written a review before, today I feel compelled to write one. I met my mom and sister in NYC for a girls' weekend to celebrate my mom's 75th birthday. I emailed and spoke to someone at the hotel earlier in week. I told them it was a special occasion and I gave my sister and mom's names,...

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Helpful?
Thank Heather Z
Connie W, General Manager at NYLO New York City, responded to this review

Dear Heather Z, We’re so sorry to hear about the issues you encountered during your stay. Our goal is always to make the check-in process as smooth as possible, and we regret that wasn’t what you experienced. We’re also sorry to hear about the noise problems you had. I know that can put a damper on any vacation, and I'm...

Goshen, New York
Reviewed 3 days ago NEW

Lived in this neighborhood for years but not until I moved did I learn about the nice little hotel finds like this. The room was clean, the price was right and the bed was super comfortable. Small room (to be expected) the lobby was lively and the staff accommodating. All in all I would recommend NYLO for a trip to...

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Thank Shanonsan
Connie W, General Manager at NYLO New York City, responded to this review

Dear Shanonsan, Thanks for choosing to stay with us; it always means a lot to us when locals pick our hotel. So happy to hear you enjoyed your trip and felt like it was valuable. Hope that if you return to the UWS, you’ll choose to stay with us again! Warm regards, Connie

Wilmette, Illinois
Reviewed 3 days ago NEWvia mobile

The lobby is trendy and fun but it is impossible to sleep in this hotel. The walls are paper thin and we could hear EVERYTHING in the rooms on both sides of us. There is also no carpet so we could heard every movement on the floors of our neighbors. Do not stay here.

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1Thank Allison S
Connie W, General Manager at NYLO New York City, responded to this review

Dear Allison S, Thanks for your feedback. We’re sorry to hear that you had trouble with noise during your stay. We know getting a peaceful night’s sleep is an important part of any trip and we’re sorry that you had issues. We appreciate your suggestion of carpeting. We hope that if you return to New York you’ll consider giving us...

richmond va
Reviewed 4 days ago NEWvia mobile

Wow! We come to NYC often, but make the mistake of trying to stay close to the theaters. This time, we were in town for a family function and needed to stay on the Upper West Side. We picked Nylo from reviews. This place is great! The room we stayed in was a queen queen suite and was HUGE for...

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Thank petronis
Connie W, General Manager at NYLO New York City, responded to this review

Dear petronis, Happy to have been your top pick for your girls’ weekend! Glad to hear our hotel compared favorably to staying closer to the Theater District. It sounds like you made the most of our location. We’re looking forward to your next trip! Next time, please just let us know you need a fridge, and we’ll be happy to...

Yorba Linda, California
Reviewed 4 days ago NEW

NYLO is in a great location, the rooms are clean and the staff very accomodating ! we've stayed in there twice and are planning our third visit soon ! We really liked the location as is it was walking distance to central park & time square..lots of good restaurants and cool little grocery stores.

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Thank BIGPACK007
Connie W, General Manager at NYLO New York City, responded to this review

Dear BIGPACK007, So glad you’ve enjoyed your stays. We’re happy to hear you love our location and have had a great experience with our staff. We look forward to your third trip! Warm regards, Connie

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
NYLO New York City blends NYLO’s signature urban, industrial design with the energy, color and fashions of New York’s Jazz Era, creating a comfortable, social and stylish hotel experience. Guests will appreciate the location’s convenient access to Manhattan’s business and leisure destinations, access to the residential amenities of one of New York’s best neighborhoods, and three highly fashionable bar and restaurant venues located within the hotel.Luxury guest rooms and suites feature all new custom furnishings; cutting-edge design in a warm palette of grays and blues paired with pops of vibrant color from accents such as hanging lamps and metal doors on storage cabinets and nightstands; and original artwork from local artists. Rooms also feature high-speed internet and the signature NYLO NYTE bed—the most comfortable in the industry. A number of rooms offer balconies and stunning views of the New York City skyline, Central Park and the Hudson River. ... more   less 

Additional Information about NYLO New York City

Address: 2178 Broadway, at W 77th Street, New York City, NY 10024-6647 (Formerly On The Ave Hotel)
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: $276 - $598 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NYLO New York City 4*
Number of rooms: 291
Reservation Options:
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Also Known As:
Hotel On The Ave
On The Ave Hotel
On The Ave Manhattan
Ave Hotel New York
Hotel Style:
#54 Business Hotel in New York City
#82 Family Hotel in New York City
#123 Romantic Hotel in New York City
#130 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from NYLO New York City staff and other travellers.
47 questions
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Questions? Get answers from NYLO New York City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are small compared to hotels I've stayed in but, of course, it is New York. ”
 of 5 bubbles GolfGalAZ, 21 Mar 2017 | Read review
“Good sized rooms in NYC are still small, so pack on the lighter side.”
 of 5 bubbles rachelkX6120JH, 20 Mar 2017 | Read review
“Ask for your drink in a plastic cup and head up to the rooftop terrace at sunset”
 of 5 bubbles 620samanthac, 20 Mar 2017 | Read review
“Higher floors nicer rooms better views!”
 of 5 bubbles BIGPACK007, 18 Mar 2017 | Read review
“Room 924 and similar locations seems to be large and configured with more usable space. ”
 of 5 bubbles Pearlmutha, 16 Mar 2017 | Read review
5 of 5