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The Lucerne Hotel

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2,245 Reviews from our TripAdvisor Community

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Showing 2,092: English reviews
Montevideo, Uruguay
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 January 2014

My husband and I stayed at this hotel for 25 days. For this reason, we were kindly considered as special guests and provided with an upgraded room (more spacious, great view, upper floor, microwave and fridge). The staff was courteous and the room service efficient. For us, the hotel has a great location, away from the noisy midtown yet close... More 

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1 Thank sc000000
Rio de Janeiro, RJ
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 January 2014

I recently had a very unpleasant stay at the Lucerne. I stayed for 17 nights, from Dec 21 2013 thru Jan 7th 2014. The suite announced in all travel sites cannot be really called a suite. It is small and has NO kitchenette, as announced. When I complained to the desk, they said there are suites like those announced, but... More 

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12 Thank ricardobvieira
Atlanta, Georgia
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 14 January 2014

Excellent hotel, great location and fantastic staff. I had to make a trip to attend a funeral but have also stayed here before. The accommodations are nice and my room was quiet from street noise . Great place to stay on upper west side.

Helpful?
Thank Kathy W
Jersey, United Kingdom
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 13 January 2014 via mobile

My daughter and I stayed in a twin room for five nights at The Lucerne Hotel. It is in a really good location with a subway stop on the next avenue and plenty of good restaurants on the doorstep. Everyone is friendly and the rooms are comfortable. The restaurant is not part of the hotel but there is a door... More 

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Thank BerrieP
Wellington, New Zealand
Level Contributor
123 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
Reviewed 10 January 2014

I decided to split our 10 day trip to NY into two hotels as I wanted to experience two neighbourhoods. We are a family of 4, two adults and two teen boys. Decided on the first three days at the upper west side as I read on TA there are fireworks on New Year's eve at Central Park. Deciding against... More 

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1 Thank yeowon
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 January 2014 via mobile

We stayed in this hotel early December for 5 nights and what a lovely stay it was. From the moment we arrived in the beautifully decorated lobby we were made welcome. The staff were very efficient and courteous. The room was spotless and everything worked as it should have. I have stayed in hotels in NYC on many occasions but... More 

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Thank ShayFit
Syracuse, NY
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 January 2014

I was in Manhattan on business and had a training in Harlem, so the UWS seemed to be a good place to spend the night prior. I had researched Upper West Side hotels here on tripadvisor, and The Lucerne was well-rated and the comments were mostly positive, so I thought I'd give it a shot. They self-describe as a "luxury"... More 

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6 Thank andtherest
Bozeman, MT
Level Contributor
68 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 January 2014

Stayed at The Lucerne Hotel for 4 nights and enjoyed it. The hotel location is perfect, close to Central Park, subway and many good restaurants, bars and coffee places. The room was of good size for the NY standards, good quality amenities, internet worked fine. There is only one small elevator (I stayed on the 11th floor) but still it... More 

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Thank rovaMT
Level Contributor
3 reviews
Reviewed 6 January 2014 via mobile

I stayed with my Brother for 6 nights over New Years. Nice room with 2 double beds, excellent level of service at the Concierge and helpful with the tourist advice. Good location about 10 minutes walk to Central Park West side. Easy to get a cab outside and subway goes directly to South Ferry. A great place to stay if... More 

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Thank Amy W
Rochester, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 January 2014

We chose this hotel for a family vacation based upon the reviews in Trip Advisor. We were very happy with the choice. It is a lovely little hotel in a quiet neighborhood. The room was small but clean and comfortable. The hotel staff was very friendly and helpful. My daughter was very upset to leave her brand new stuffed animal... More 

Helpful?
2 Thank sarah w

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Lucerne offers New York City visitors luxury accommodations in the heart of Manhattan's posh Upper West Side. The Lucerne's building is a treasured landmark built in 1904 that recently underwent a multi-million dollar renovation. The result is European-inspired architectural charm combined with sophisticated and modern accommodations. The Lucerne's guestrooms and suites represent the ultimate in comfort. Featuring full-size work desks, plush bedding, this luxury Manhattan hotel caters to your every need. Business and leisure travelers will appreciate The Lucerne's complimentary high-speed WiFi and printing services. It's no wonder then that The New York Times' review of The Lucerne proclaimed: "Service unrivalled." Enjoy breakfast, lunch, and dinner at the hotel's Nice Matin restaurant and sidewalk cafe, a popular destination beloved by both locals and tourists. Every Thursday evening, wind down with some wine during The Lucerne's complimentary wine hour, located in the hotel lobby. The Lucerne is just a short subway ride to Lincoln Center and walking distance of the American Museum of Natural History, The Children's Museum of Manhattan, Columbus Circle, Riverside Park, Central Park, and several fine restaurants, specialty boutiques, and cafes. ... more   less 

Additional Information about The Lucerne Hotel

Address: 201 West 79th Street, New York City, NY 10024-6200
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: $244 - $710 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lucerne Hotel 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Lucerne Hotel New York City
Hotel Style:
#24 Spa Hotel in New York City
#46 Family Hotel in New York City
#62 Romantic Hotel in New York City
#87 Luxury Hotel in New York City
#96 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Lucerne Hotel staff and other travellers.
29 questions
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Questions? Get answers from The Lucerne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room facing the inner courtyard. No view , but quiet for better sleep in otherwise noisy Manhattan”
 of 5 bubbles O7427CMmarkm, 20 Nov 2016 | Read review
“The higher the better.”
 of 5 bubbles DarrynK, 15 Nov 2016 | Read review
“Rooms on the upper floors are quiet. The closets are tiny; a second bed is good for laying out belongings and luggage”
 of 5 bubbles alexb21, 13 Nov 2016 | Read review
“Book early, ask for a view in advance, and request your amenites prior to your visit”
 of 5 bubbles sylviabivensb, 13 Nov 2016 | Read review
“The "7" line has large rooms and faces front.”
 of 5 bubbles 38dans, 11 Nov 2016 | Read review
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