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The Lucerne Hotel

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2,250 Reviews from our TripAdvisor Community

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Showing 2,096: English reviews
Reviewed 2 days ago NEW

Hello - Chose the Lucerne as it was near the Beacon Theatre where I was attending a show on my birthday. Arrived arrived at 4:30pm and was greeted with a glass of wine. Found the hotel to be very charming with a European vibe. Small room and bathroom but perfect for my needs. Aveda products in the bathroom are a...

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Helpful?
Thank CM K
Auburn
Reviewed 5 days ago NEWvia mobile

So I've stayed at this hotel several times over the past year and a half as my daughter moved to the neighborhood. Location is great, the lobby has been updated since my last visit but room 516 needs to be avoided. It SMELLS like dog urine. The rooms could use an update/refresher since they are looking and smelling dingy. Front...

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Thank Gayle L
Reviewed 1 week ago NEWvia mobile

The rooms are dated but very clean. We stayed in summer, so we probably paid more than average, and didn't think it was worth the price. The air conditioning didn't work at all on one of the nights we were there, so we barely slept since it was so hot. The hotel was fully booked so there wasn't much to...

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Thank RJ_Aust
Reviewed 1 week ago

I wish I had known about The Lucerne during my previous trip to NYC. The hotel is in a great location. I was close to the subway, Central Park, and a plethora of shops, stores, and delis. The hotel has an elegance to it; the decor is very traditional but tasteful. The doormen are attentive and polite. The rooms are...

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1Thank larryhack
Arlington, Virginia
Reviewed 1 week ago

The Lucerne is a great find. We stayed at this property with our 13 and 16 year-old daughters over Thanksgiving weekend and we found it exceptionally clean, quiet, and superbly located for all of the NYC things we wanted to see and do. An easy cab ride to the theater, shopping, and sightseeing. The room was well-appointed, very clean, the...

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Thank Betsy W
Reviewed 2 weeks ago

The bellmen are fantastic. The location is great, very quiet and convenient. I highly recommend breakfast down the road at Barney Greengrass or across the street at Irving Farm. The room was very clean and the staff is attentive. I would definitely stay again.

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Helpful?
Thank Diedre L
New York City, New York
Reviewed 2 weeks ago

After an easy, friendly, check-in, Room 515 was clean, quiet (inner courtyard) and comfortable. A great upper west side neighborhood hotel. Convenient walking distance to subways, attractions and restaurants.

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Thank Mark M
Tauranga, New Zealand
Reviewed 2 weeks ago via mobile

In a great situation close to the park and the subway with lots of great little restaurants nearby. Our room on 10 th floor was fine , quiet . No minibar / fridge but otherwise no complaints Great lobby settees and happy hour free wine for an hour late afternoon Certainly recommend

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1Thank Nigel B
Amsterdam
Reviewed 3 weeks ago via mobile

As me and my husband would be celebrating our 1 year anniversary we decided to do it in style by visiting NYC. I found this hotel on booking.com. the reviews on b.com and TA were mostly positive so I went ahead and booked. The hotel is beautiful inside and we were greeted by friendly and helpful staff (throughout our visit...

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Thank Emma844
manchester
Reviewed 3 weeks ago via mobile

The hotel is neat clean and worthy of a 4* badge. Very centrally located with close transport, eateries, and things to do. We stayed for three nights, were put on the second floor but the traffic noise was horrendous so we requested a higher floor and got moved to the 8th floor which was far better..

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Helpful?
Thank Mottibam

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Lucerne offers New York City visitors luxury accommodations in the heart of Manhattan's posh Upper West Side. The Lucerne's building is a treasured landmark built in 1904 that recently underwent a multi-million dollar renovation. The result is European-inspired architectural charm combined with sophisticated and modern accommodations. The Lucerne's guestrooms and suites represent the ultimate in comfort. Featuring full-size work desks, plush bedding, this luxury Manhattan hotel caters to your every need. Business and leisure travelers will appreciate The Lucerne's complimentary high-speed WiFi and printing services. It's no wonder then that The New York Times' review of The Lucerne proclaimed: "Service unrivalled." Enjoy breakfast, lunch, and dinner at the hotel's Nice Matin restaurant and sidewalk cafe, a popular destination beloved by both locals and tourists. Every Thursday evening, wind down with some wine during The Lucerne's complimentary wine hour, located in the hotel lobby. The Lucerne is just a short subway ride to Lincoln Center and walking distance of the American Museum of Natural History, The Children's Museum of Manhattan, Columbus Circle, Riverside Park, Central Park, and several fine restaurants, specialty boutiques, and cafes. ... more   less 

Additional Information about The Lucerne Hotel

Address: 201 West 79th Street, New York City, NY 10024-6200
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: $241 - $689 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lucerne Hotel 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Lucerne Hotel New York City
Hotel Style:
#24 Spa Hotel in New York City
#46 Family Hotel in New York City
#62 Romantic Hotel in New York City
#89 Luxury Hotel in New York City
#96 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Lucerne Hotel staff and other travellers.
29 questions
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Questions? Get answers from The Lucerne Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a working bathroom”
 of 5 bubbles 110cmk, 8 Dec 2016 | Read review
“Choose a room facing the inner courtyard. No view , but quiet for better sleep in otherwise noisy Manhattan”
 of 5 bubbles O7427CMmarkm, 20 Nov 2016 | Read review
“The higher the better.”
 of 5 bubbles DarrynK, 15 Nov 2016 | Read review
“Rooms on the upper floors are quiet. The closets are tiny; a second bed is good for laying out belongings and luggage”
 of 5 bubbles alexb21, 13 Nov 2016 | Read review
“Book early, ask for a view in advance, and request your amenites prior to your visit”
 of 5 bubbles sylviabivensb, 13 Nov 2016 | Read review
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