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Waldorf Astoria New York

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10,929 Reviews from our TripAdvisor Community

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There are newer reviews for Waldorf Astoria New York
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Showing 9,358: English reviews
Northolt, United Kingdom
Reviewed 7 August 2014

This was a Surprise Trip for my 50th Birthday organised by girlfriends. We had a fantastic time Beautiful Old Elegant hotel, Lobby was fabulous, amazing decor! 3 of us shared a lovely room on 9th floor, had a dressing room too, it was fab. Bathroom was very grand, nice & clean with lovely, white fluffy towels. Room had a bit...

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Helpful?
1Thank kilovemyholidaysp
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear kilovemyholidaysp, First, allow me to extend a happy belated birthday to you! It is so delightful to learn that you were impressed with your experience at the Waldorf Astoria- from the fluffy, white towels in your room to the friendly service you received from our staff. We are fortunate to have a team full of employees who truly care...

montreal
Reviewed 7 August 2014

My wife and I recently completed our second stay at the Waldorf in July. We were graciously provided a free upgrade to a luxury room along with access to the Astoria Lounge and drink coupons. The room was very spacious with a separate seating area as well as an extremely large and luxurious bathroom. As other reviewers have mentioned, this...

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Helpful?
1Thank SirTeddy
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear SirTeddy, It is so great to learn that we were able to provide you with a luxury experience that exceeded your expectations! I am glad we made such an impression and that you had an unforgettable stay at the Waldorf Astoria because of the spacious, well-appointed room appointment you received. We certainly look forward to the opportunity to host...

Reviewed 6 August 2014 via mobile

4 star lobby with 2 star rooms, which is not so bad; however, I was charged twice for the room, which is completely unacceptable. Have attempted to contact hotel several times with no reply. Stay at a different hotel for the same price and look at pictures of Waldorf's lobby from the comfort of your own home. I do not...

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Helpful?
5Thank Shawn S
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Valued Guest, Let me take this opportunity to extend my sincerest apologies regarding the mistake we made regarding your room charge. This is quite concerning, and I hope for the chance to learn about what went wrong and rectify this inconvenience. I am unable to send you a message on TripAdvisor, since it doesn't seem that you have an...

Tucson, Arizona
Reviewed 6 August 2014

Reserved our room thru bidding at priceline. Very disappointed with the room as the window faced another wall and called to ask for another room. The first person we spoke with basically said that this was the room we paid for...disappointing reply. I asked to speak to someone else. We ended up paying an additional $45 night for a corner...

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Helpful?
1Thank tamar k
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Tamar, Thank you for submitting your glowing comments about the Waldorf Astoria! I am so happy to read that you were impressed with the room appointment you received once your room type was upgraded, while I am sorry that you were disappointed in the initial response you received when you called the front desk. It is our highest commitment...

Wolverhampton, United Kingdom
Reviewed 6 August 2014 via mobile

Brilliant stay at the Waldorf! Problem with first room however this was resolved quickly and were moved to an improved room! Excellent location! Fab hotel! Well worth a stay. Fab breakfast round the corner where Obama drops by

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Helpful?
1Thank maria h
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Maria, Thank you for taking the time to leave your great review! Our team at the Waldorf Astoria is thrilled to learn that you were impressed by our friendly, solution-oriented service that addressed the issue you had with your first room in an efficient manner. We are grateful for your valued feedback and recommendation, and we hope for the...

Cape Cod
Reviewed 6 August 2014

When we were called for a medical emergency for our daughter on business in NYC, we drove through the night and spent the wee hours in the Lenox Hill hospital ER waiting for her to have emergency surgery. Leaving the hospital exhausted and sleepless at 8 am we began the search for a hotel. The reservation clerk at the Waldorf...

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Helpful?
1Thank libertyMASS
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear libertyMASS, First, let me extend my apologies regarding the medical emergency situation you and your family found yourselves in recently! We hope your daughter is on her way back to good health, if not there already. That being said, thank you so much for taking the time to leave us these comments on TripAdvisor. We consider it an honor...

Bolton, United Kingdom
Reviewed 6 August 2014

If you are looking for a youthful and trendy New York hotel then the Waldorf Astoria is not for you. If, however, you wish to stay in one of the few quintessentially New York hotels that still oozes the grandeur and feel of the Great Gatsby era then look no further than the Waldorf Astoria. We were upgraded to a...

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Helpful?
1Thank Keith H
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Keith, I am extremely happy to read that you enjoyed all aspects of your stay at our historic hotel. That you cited our professional, courteous service and spotless guest rooms in your review is such an honor! Our aim is to impress each and every one of our guests and I am happy to know that we succeeded in...

Minneapolis, Minnesota
Reviewed 6 August 2014

Never left a Trip advisor note, until today. My daughter convinced me and created an account after a long conversation about our anniversary stay at the Waldorf NYC. So here it goes. This hotel is an icon. It has it's room for improvement, yes, it is a historic building, not a modern hotel. The front desk staff is five star....

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Helpful?
Thank drJ677
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear drj677, Your review citing personal, accommodating service and how our Kelly helped contribute to a very special anniversary stay for you at the Waldorf Astoria is so wonderful to read! This is just the type of luxury service we are so proud to provide, and I appreciate your feedback for this opportunity to recognize Kelly, Cameron, and Stanley for...

Melbourne, Australia
Reviewed 6 August 2014 via mobile

My daughter who resides in NYC was getting married there last Monday.She and her groom were spending the night at the Waldorf.I would like to thank the staff of the hotel who through email communication with me in Australia arranged champagne and chocolates in her room as her dad and I couldn't be there. The staff were unfailingly polite and...

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Helpful?
Thank Susan D
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Susan, It is such a pleasure to read your great review! I am happy to learn about the special wedding night experience we provided for your daughter and (now) son-in-law. We are always happy to accommodate special requests such as yours, and thank you so much for taking the time to recognize our efforts on TripAdvisor. Our team looks...

Glendale, California
Reviewed 6 August 2014

superior rooms are good size/ nice big bathroom view of park avenue on 14th floor service is fabulous the wifi fee of 19 a day is ridiculous everyone is all over the lobby getting the free wifi- a little tacky there having everyone laid out and plugged in cleaning crew and room service crew were great

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Helpful?
Thank julie r
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Julie, Thank you so much for your praising feedback regarding our service and room accommodations! We are thrilled that you had an unforgettable experience during your recent stay at the Waldorf Astoria, and we hope for the opportunity to host you again soon. I have noted your comments regarding our Wifi service and will keep them in mind as...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Peacock Alley
Peacock Alley
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
New York’s grandest landmark hotel, the city's first sky-scraper hotel opened on October 31, 1931, and is still delighting visitors with its elegant Art Deco accommodations. This 1,235-room hotel features luxurious guestrooms and spacious suites, 40 meeting rooms (60,000 square feet), three restaurants and bars, retail, Guerlain spa and fitness center. ... more   less 

Additional Information about Waldorf Astoria New York

Address: 301 Park Avenue, New York City, NY 10022-6844
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $323 - $972 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waldorf Astoria New York 4.5*
Number of rooms: 1235
Reservation Options:
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Also Known As:
Astoria Waldorf
New York Waldorf
Waldorf Historia
Waldorf New York
Hotel Waldorf New York
Waldorf Astoria Hotel New York
Astoria New Waldorf York
Hotel Style:
#35 Spa Hotel in New York City
#179 Luxury Hotel in New York City
#197 Romantic Hotel in New York City
#225 Family Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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