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Waldorf Astoria New York

11,558 reviews
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Traveller (4298)
Room & Suite (1511)
Dining (159)
Overview
  • Excellent42%
  • Very good27%
  • Average17%
  • Poor9%
  • Terrible5%
Travellers talk about
“bull and bear”(456 reviews)
“peacock alley”(368 reviews)
“iconic hotel”(334 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Reviews (11,558)Write a Review
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2,617
1,796
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3,971
2,617
1,796
976
539
Show reviews that mention
All reviewsbull and bearpeacock alleyiconic hotelpark avenuenew yorkroom serviceart decomain lobbybeautiful lobbyan upgradechrysler buildingone bedroom suitecorner roomgrand central stationrockefeller centertimes squareoscars
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3,931 - 3,935 of 9,899 reviews
Reviewed 13 January 2015

The hotel is a fabulous. The service is great and the rates are reasonable. The staff are a gem to deal with. The restaurant choices are abundant and you simply can not beat their location at the heart of it all.

Thank Sean J
Reviewed 13 January 2015

This is one of my very favorite hotels to stay at when I am in NYC. The staff are very accommodating, the rooms are beautiful and the hotel very elegant. The Waldorf Astoria is centrally located in NYC so you have a lot of nearby...More

1  Thank Juan M
Response from Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New YorkResponded 14 January 2015

Dear restcritic, Thank you for your kind words and recommendation of our hotel! We consider it a great pleasure to run such high occupancies of first-time and loyal guests, and I am delighted to read that you fall into the latter category. We sincerely appreciate...More

Reviewed 12 January 2015

As this was our Honeymoon we expected something a little special, what we got was something similar to visiting an elderly relatives house. The room was tired and dated and a little rough around the edges. The toilet blocked, the shower taps fell off, but...More

1  Thank Michael B
Response from Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New YorkResponded 14 January 2015

Dear Michael, Thank you for choosing our hotel as your host for your honeymoon. We have a long history of being the backdrop for events of significance, such as the engagement party of Prince Rainier and Grace Kelly (more on this special night at our...More

Reviewed 12 January 2015

Our room was comfortable and clean. Service was good, the place had some classic charm. It could use some painting and touching up in spots. my wife and I both agreed the bed was one of the most comfortable we slept on in a hotel...More

1  Thank Snoviper
Response from Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New YorkResponded 14 January 2015

Dear Snoviper, It is a great pleasure to read your review and find that you enjoyed your recent visit to the Waldorf Astoria. We often hear from our guests that our beds are some of the most comfortable they have ever slept on, but we...More

Reviewed 12 January 2015

I stayed here on a girls trip with my cousins. We stayed for 1 night - went out to see the Rockettes etc. It was cheaper than staying in actual Times Square but still pretty pricey for what we got. Reception was a super long...More

2  Thank Courtneymsp9
Response from Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New YorkResponded 14 January 2015

Dear Courtneymsp9, Thank you for choosing the Waldorf. You outlined several need areas and I thank you for articulating them. The issue with getting into the room early clearly got the stay off to a bad start and I imagine drove a more critical eye....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
USD 319 - USD 1,799 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Spa Hotel in New York City
#106 Family Hotel in New York City
#174 Luxury Hotel in New York City
#191 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 319 - USD 1,799 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Spa Hotel in New York City
#106 Family Hotel in New York City
#174 Luxury Hotel in New York City
#191 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (4298)
Room & Suite (1511)
Dining (159)
Pool & Beach (4)
Amenities (28)
Business Centre & Event Rooms (22)
Family and Play Areas (12)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Laura T
14 September 2017|
AnswerShow all 5 answers
Response from Jim A | Reviewed this property |
I stayed there for a "last hurrah" Feb. 24-27, 2017. I believe it closed just a few days thereafter. Most of the buildings is being converted to condos. The exact plans were not public at the time. I was led to believe... More
1
Vote
catherine642013
15 April 2017|
AnswerShow all 6 answers
Response from kim m | Reviewed this property |
it has closed for refurbishment
0
Votes
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12345650
Room Tips
"Currently closed for renovation."
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"Higher floors and a suite of course! :)"
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"unpredictable - a lottery"
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"Ask to see your room before you pay."
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