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Hotel Plaza Athenee New York

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Hotel Plaza Athenee New York
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605 Reviews from our TripAdvisor Community

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Showing 485: English reviews
Miami Beach, Florida
Reviewed 2 September 2014

We reserved 2 rooms for four nights and paid in advance. Just prior to our trip, I read a particularly scathing review on Trip Advisor and was very very concerned that our family celebration would be a bust! My concerns were completely unfounded. This is a lovely, elegant, small hotel. All of the staff, from the porters and housekeepers to...

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Thank MiamiDemi
Sanibel Island, Florida
Reviewed 2 September 2014 via mobile

Hotel Plaza Athenee, E. 64th St., Manhattan, NYC. August 23-27, 2014, celebrated 45th Anniversary. Large, quiet, well appointed room on the 16th floor overlooking Park Ave and E.46th St. Well trained staff: We received excellent and attentive services from bellmen, front desk, housekeeping, concierge and manager. On arrival at our room, there were chocolate covered strawberries as a gift from...

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Thank Marty A
São Paulo
Reviewed 31 August 2014 via mobile

The hotel is not sumptuous or magnificent as other 5 stars in New York. But the service is very polite and friendly and rooms and lounges are nicely decorated. A thing I really didn't like about this hotel was the check-out time was absolutely rigid. One pm doesn't mean one ten. Actually I booked this hotel from an internet service...

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1Thank Renato N
Hartford, Connecticut
Reviewed 30 August 2014

This is a review based on the utter despicable customer service of this hotel. The hotel itself is very grand. The rooms were comfortable, and large. In fact, after my first night I thought this hotel was a hidden gem in the city. I have stayed at the Ritz, Surrey, Four Seasons, The hudson and Dream hotels while visiting NYC...

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9Thank Jo S
Athenee, General Manager at Hotel Plaza Athenee New York, responded to this review

Dear Guest, I wanted to properly reply to your feedback regarding your recent stay with us, by looking into the specific comments which you noted. I was greatly concerned by several of the references made regarding our team, which led to a thorough follow up. The Front Office team members advised that a special, discounted rate had been extended to...

Melbour
Reviewed 21 August 2014

We have been to Manhattan many times and stayed in different neighbourhoods and hotels. This one tops the list. Why? I believe the philosophy of the place makes the difference.Rick Cook, chief concierge epitomises this; knowledgeable, helpful, efficient and friendly. There is a genuine attitude reflected in most staff that guests are to be treated with friendliness and respect. It's...

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Thank Anne C
Berwyn, Pennsylvania
Reviewed 19 August 2014

I made reservations for a one-night stay at the Plaza Athenee and was excited to stay at such a nice hotel as part of our weekend in NYC to celebrate my husband's birthday. I even called them in advance to tell them about the occasion & find out how they could surprise my husband. After discussing a few options, the...

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4Thank Nathalie U
Athenee, General Manager at Hotel Plaza Athenee New York, responded to this review

Dear Guest, Please accept our sincere apologies for not being able to provide you with the service expected. The Team and I have reviewed the processes and we truly regret that we failed to honor your request. This situation is a rare one as we pride ourselves in providing the ultimate guest experience to all of our guests. While we...

Boston, Massachusetts
Reviewed 15 August 2014

You THINK you love New York - but I really DO love New York. This is how very much I love New York: I love New York so much that I intentionally leave my lush, cool, serene green space here in upstate and also intentionally spend my birthday week in the city most years - which means I spend a...

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9Thank 2014Cooper17
Athenee, General Manager at Hotel Plaza Athenee New York, responded to this review

Dear Guest, I truly regret to read that you were not fully satisfied with your recent stay with us. I have read your comments thoroughly and have reviewed them with all departments involved. We sincerely apologize for the inconveniences caused to you - some of which, unfortunately, are not in our control. While we understand you enjoy your visits to...

Rome, Italy
Reviewed 7 August 2014

Excellent hotel! And Rick Cook, Chef Concierge, makes the difference. Once you try Plaza Athenee, you'll never go somewhere else. The perfect position, the kindness of the team, the beauty of the rooms, the quality of all the services... Simply fantastic!

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2Thank D_C_P_20
Athenee, General Manager at Hotel Plaza Athenee New York, responded to this review

Dear Guest, Thank you very much for sharing your recent experience at the Plaza Athenee, New York. We greatly appreciate your feedback regarding Rick, our Concierge whom we agree, can work wonders. We look forward to welcoming you back soon, Kind regards, Anne-Juliette Maurice

Los Gatos, California, United States
Reviewed 7 August 2014

Quiet location but near by most of the places we want to go by walking . Services is great The room is nice , bed excellent ..bath room is disappointed I don't mind expensive food but don't think their hotel breakfast is reasonable For breakfast I don't think I like to pay over 50 bucks . Small hotel , not...

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Thank Hannah T
far away
Reviewed 31 July 2014

Other reviewers have commented glowingly on the location, decor, service, dining, atmosphere, amenities, etc.; they are all quite right. I would only add that this level of excellence does not occur by accident; it can only be the result of leadership and teamwork. We know we can count on the Plaza Athenee to always provide that extra effort, which is...

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Thank shutterlab
Athenee, General Manager at Hotel Plaza Athenee New York, responded to this review

Dear Guest, We greatly appreciate your most kind feedback regarding our team. The Plaza Athenee family is indeed very special and committed to ensure each of our guests are well looked after. We look forward to welcoming you back to the Plaza Athenee and thank you again for your lovely comments which our team will read with delight. Kind regards,...

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a charming, residential street on 64th Street between Park and Madison Avenue, Hotel Plaza Athénée is an Upper East Side luxury boutique hotel that has been a home away from home to royalty, world leaders, celebrities, executives and discerning travelers since 1984. Ideally situated in the heart of Manhattan, guests are just minutes from Central Park, Madison Avenue boutiques, galleries and museums. Elegant and refined in every detail, rich in style, Hotel Plaza Athénée offers a grand yet inviting setting where classic French inspired style meets Manhattan's uptown chic. Hand-painted murals, Italian marble, French antiques and luxe furnishings create a gracious haven. Guestrooms and suites have a distinct residential style in character with the genteel neighborhood where it resides. ... more   less 

Additional Information about Hotel Plaza Athenee New York

Address: 37 E 64th St, New York City, NY 10065-7003
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $435 - $1,023 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Plaza Athenee New York 5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Hotel Plaza Athenee
Plaza Athenee New York City
Hotel Style:
#30 Spa Hotel in New York City
#77 Business Hotel in New York City
#132 Luxury Hotel in New York City
#167 Family Hotel in New York City
#190 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Plaza Athenee New York staff and other travellers.
12 questions
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Boca Raton, Florida
over a year ago
Caracas, Venezuela
over a year ago

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Questions? Get answers from Hotel Plaza Athenee New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a high corner room”
sbp0713, 17 Mar 2017 | Read review
“ask for updated rooms”
DogwoodTravelAgcy, 19 Feb 2017 | Read review
“Suites are spacious for New York standards.”
intrepidtravelerfla, 19 Feb 2017 | Read review
“The back rooms are quiet.”
530Gypsy, 11 Feb 2017 | Read review
“be careful to specify if you want an exterior room - ie not facing an interior wall”
RdSxfn, 6 Feb 2017 | Read review
5 of 5