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    The Westin New York Grand Central

    3,752 reviews
    #250 of 475 Hotels in New York City
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    212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
    (212) 490-8900
    Hotel website
    Westin.com
    USD 277*
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    * Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
    Westin.com
    USD 270*
    Booking.com
    USD 270*
    Expedia.com
    USD 270*
    Agoda.com
    USD 277*
    Travelocity
    USD 270*
    Hotwire.com
    USD 270*
    Orbitz.com
    USD 270*
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    USD 270*
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    Certificate of Excellence
    Traveller (844)
    Room & Suite (591)
    Dining (18)
    Overview
    4.0
    3,752 reviews
    • Excellent42%
    • Very good38%
    • Average13%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “chrysler building”(276 reviews)
    “great location”(540 reviews)
    “new york”(530 reviews)
    Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    4 Star Hotel
    All hotel details
    Offers from The Westin New York Grand Central
    Special Offer: Breakfast for 2 Included
    Hotel deals
    Contact Info
    Hotel website
    (212) 490-8900
    212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803 See on map
    Offers from The Westin New York Grand Central
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Rooms
    29 Apr.30 Apr.
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (3,752)
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    All reviewschrysler buildinggreat locationnew yorkheavenly bedtimes squarespg membercorner roommini bargood sizebryant parklate checkhigh floortwo blocksfitness centerhousekeeping staffby nyc standardstwo double beds
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    431 - 435 of 3,028 reviews
    Reviewed 27 May 2017
    Great Location and Welcoming Place

    Hotel was great, clean, conveniently located. Staff were helpful and quickly resolved a few minor issues that came up. Room was bright and included wifi for internet. They sent up strawberries with chocolate for us as we were celebrating an anniversary. I would recommend this...More

    Review collected in partnership with this hotel
    Thank naaf
    Reviewed 27 May 2017
    Standard Westin Hotel in a great location

    Nothing really fancy or outstanding about the Westin. It is a standard Westin, though I will say I though the king size bed was great for sleeping, very comfortable. The location is fantastic - close to Times Square, the Chrysler Building, Grand Central Station and...More

    Thank beavertrail
    Response from David L, Manager at The Westin New York Grand CentralResponded 28 May 2017

    Hello beavertrail, Thank you for taking the time out to review our property. I am delighted to hear our hotel's location worked to well during your stay with us. Also we truly appreciate all of the great feedback regarding your experience with the staff. As...More

    Reviewed 26 May 2017
    Filthy mattress - uncaring front desk

    Stayed one night for work. I was sickened to wake up in the morning to see the bed sheets had ridden up, showing a FILTY mattress with big yellow stains. When I told the front desk when I checked out, a manager (I assume) was...More

    Thank Susan M. B
    Response from David L, Manager at The Westin New York Grand CentralResponded 28 May 2017

    Hello Susan M Thank you for taking the time out to review our hotel. I am sorry to hear of the cleanliness issues during your stay. We would be interested in looking into the situation further. Please feel free to email us at ShareExperience.03789@starwoodhotels.com. Thank...More

    Reviewed 26 May 2017
    Comfortable Hotel

    The location is great. We walked everywhere. We were not recognized for our SPG status. The room was clean and comfortable. It was large for NYC standards. We would stay here again. The bar is very noisy and full of work people. We were on...More

    Thank Anne S
    Reviewed 25 May 2017
    Inexpensive and just okay.

    Quick trip to NYC. Live in Connecticut so we go quite often to see shows. Our criteria is inexpensive, clean and close to Grand Station. This hotel met all our requirements. Everything was just average. FYI we paid $190.00 for a Monday night stay during...More

    Thank Sandy O
    Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 26 May 2017

    Hello Sandy O, Thank you for taking the time out to review our hotel. I am delighted to hear that our property to met your requirements; however, we love to exceed your expectation whenever you choose to return for another stay. Please feel free to...More

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    About
    Awards & Recognition
    GreenLeaders Bronze level
    Certificate of Excellence
    Amenities
    Top amenities
    Room Service
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Hotel Amenities
    Room Service
    Business Centre with Internet Access
    Meeting Rooms
    Dry Cleaning
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Details
    Price range
    USD 232 - USD 566 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #61 Green Hotel in New York City
    #82 Family Hotel in New York City
    #152 Romantic Hotel in New York City
    #168 Business Hotel in New York City
    #169 Luxury Hotel in New York City
    Room types
    Suites, Non-Smoking Rooms
    Details
    Price range
    USD 232 - USD 566 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #61 Green Hotel in New York City
    #82 Family Hotel in New York City
    #152 Romantic Hotel in New York City
    #168 Business Hotel in New York City
    #169 Luxury Hotel in New York City
    Room types
    Suites, Non-Smoking Rooms
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    Traveller (844)
    Room & Suite (591)
    Dining (18)
    Pool & Beach (1)
    Amenities (17)
    Business Centre & Event Rooms (7)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Questions & Answers
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    X-tina2
    12 April 2018|
    AnswerShow all 2 answers
    Response from slla | Reviewed this property |
    Yes there is
    1
    Vote
    Tee P
    4 April 2018|
    AnswerShow all 2 answers
    Response from ButchEkstrom | Reviewed this property |
    Sorry. Wish I could help. We paid @ this hotel with a credit card
    0
    Votes
    X-tina2
    20 March 2018|
    AnswerShow all 5 answers
    Response from Bhumika B | Property representative |
    Hello X-tina2, Thank you for reaching out to us. We do have safety deposit boxes in our guest rooms. You may also store your luggage with us prior to checking into your room if your room is not ready. Best, Bhumika
    0
    Votes
    123456…47
    Room Tips
    "I was put off by the $25/day destination fee which I found out about when asking about complimentary WiFi..."
    Read review
    "if you arent happy then ask cause im sure they would be happy to accomodate"
    Read review
    "Comfortable beds."
    Read review
    "Higher in building will be quieter. We were floor 12 this floor was ok"
    Read review
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