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The Westin New York Grand Central

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Traveller (844)
Room & Suite (591)
Dining (18)
Overview
  • Excellent42%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“chrysler building”(276 reviews)
“great location”(540 reviews)
“new york”(530 reviews)
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,752)
There are newer reviews for The Westin New York Grand Central
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1,223
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All reviewschrysler buildinggreat locationnew yorkheavenly bedtimes squarespg membercorner roommini bargood sizebryant parklate checkhigh floortwo blocksfitness centerhousekeeping staffby nyc standardstwo double beds
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431 - 435 of 3,028 reviews
Reviewed 27 May 2017

Hotel was great, clean, conveniently located. Staff were helpful and quickly resolved a few minor issues that came up. Room was bright and included wifi for internet. They sent up strawberries with chocolate for us as we were celebrating an anniversary. I would recommend this...More

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Thank naaf
Reviewed 27 May 2017

Nothing really fancy or outstanding about the Westin. It is a standard Westin, though I will say I though the king size bed was great for sleeping, very comfortable. The location is fantastic - close to Times Square, the Chrysler Building, Grand Central Station and...More

Thank beavertrail
Response from David L, Manager at The Westin New York Grand CentralResponded 28 May 2017

Hello beavertrail, Thank you for taking the time out to review our property. I am delighted to hear our hotel's location worked to well during your stay with us. Also we truly appreciate all of the great feedback regarding your experience with the staff. As...More

Reviewed 26 May 2017

Stayed one night for work. I was sickened to wake up in the morning to see the bed sheets had ridden up, showing a FILTY mattress with big yellow stains. When I told the front desk when I checked out, a manager (I assume) was...More

Thank Susan M. B
Response from David L, Manager at The Westin New York Grand CentralResponded 28 May 2017

Hello Susan M Thank you for taking the time out to review our hotel. I am sorry to hear of the cleanliness issues during your stay. We would be interested in looking into the situation further. Please feel free to email us at ShareExperience.03789@starwoodhotels.com. Thank...More

Reviewed 26 May 2017

The location is great. We walked everywhere. We were not recognized for our SPG status. The room was clean and comfortable. It was large for NYC standards. We would stay here again. The bar is very noisy and full of work people. We were on...More

Thank Anne S
Reviewed 25 May 2017

Quick trip to NYC. Live in Connecticut so we go quite often to see shows. Our criteria is inexpensive, clean and close to Grand Station. This hotel met all our requirements. Everything was just average. FYI we paid $190.00 for a Monday night stay during...More

Thank Sandy O
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 26 May 2017

Hello Sandy O, Thank you for taking the time out to review our hotel. I am delighted to hear that our property to met your requirements; however, we love to exceed your expectation whenever you choose to return for another stay. Please feel free to...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 232 - USD 566 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#168 Business Hotel in New York City
#169 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 232 - USD 566 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#168 Business Hotel in New York City
#169 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (844)
Room & Suite (591)
Dining (18)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
X-tina2
12 April 2018|
AnswerShow all 2 answers
Response from slla | Reviewed this property |
Yes there is
1
Vote
Tee P
4 April 2018|
AnswerShow all 2 answers
Response from ButchEkstrom | Reviewed this property |
Sorry. Wish I could help. We paid @ this hotel with a credit card
0
Votes
X-tina2
20 March 2018|
AnswerShow all 5 answers
Response from Bhumika B | Property representative |
Hello X-tina2, Thank you for reaching out to us. We do have safety deposit boxes in our guest rooms. You may also store your luggage with us prior to checking into your room if your room is not ready. Best, Bhumika
0
Votes
Room Tips
"I was put off by the $25/day destination fee which I found out about when asking about complimentary WiFi..."
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"if you arent happy then ask cause im sure they would be happy to accomodate"
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"Comfortable beds."
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"Higher in building will be quieter. We were floor 12 this floor was ok"
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