We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 470 hotels in New York City

The Westin New York Grand Central

3,549 reviews
Save
Traveller (801)
Room & Suite (508)
Dining (16)
Overview
  • Excellent41%
  • Very good39%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“chrysler building”(252 reviews)
“great location”(505 reviews)
“new york”(507 reviews)
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.5 Star Hotel
All hotel details
Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from USD 226.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all New York City hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "f3059e5e8f544cd8841d68d59a13c519", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":93593,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[68915383],"additionalContentIds":[],"pollCount":0,"checkin":{"day":24,"month":12,"year":2017},"checkout":{"day":25,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":227,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"f3059e5e8f544cd8841d68d59a13c519","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":237,"lowestMetaPrice":226,"additionalPartner":false,"highestMetaPriceDisplay":237,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":237,"lowestMetaPrice":226,"highestMetaPriceDisplay":237,"hotelName":"The Westin New York Grand Central","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImYzMDU5ZTVlOGY1NDRjZDg4NDFkNjhkNTlhMTNjNTE5IiwiQUlLIjoiNGVjYWFlOTA0NmEyNDFiZjkxNGM4MTRjNjlkN2Y3ODkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "24/12/2017", "checkOut": "25/12/2017", "lowestPrice": "USD 226", "hasDates": true, "hacComplete": true, "contentIdMappings": {"68915383":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_responsive","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null}
Reviews (3,549)Write a Review
There are newer reviews for The Westin New York Grand Central
See the most recent reviews
Filter reviews
2,853 results
Traveller rating
1,142
1,076
401
141
93
Traveller type
Time of year
LanguageEnglish
More languages
1,142
1,076
401
141
93
Show reviews that mention
All reviewschrysler buildinggreat locationnew yorkheavenly bedtimes squarespg membercorner roommini bargood sizebryant parklate checkhigh floortwo blockseast sidehousekeeping stafftwo double bedsby nyc standards
FilterEnglish
Updating list...
261 - 265 of 2,853 reviews
Reviewed 25 May 2017

I am not hard to please. But I will never stay at the Westin Grand Central again. From the moment we arrived I was dissatisfied. We had to request towels and a menu more than 5x before someone came. In addition we were awaken at...More

Thank Akilah G
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 26 May 2017

Hello Akilah G, Thank you for taking the time out to review our hotel. I am sorry to hear of the issues that you encountered during your stay with us. I would be delighted to look further into detail in your stay. Please feel free...More

Reviewed 24 May 2017

Excllent location but there are plenty of hotels in the neighborhood. Room is ok. However, lobby of a second rate hotel. Breakfast bar: slow, bad quality and NY Plaza price. Reception rude. Concierge is never there. Service incredibly bad for $400 + taxes. It was...More

Thank Ana A
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 26 May 2017

Hello Ana A, Thank you for taking the time to review our property. I am delighted to hear that our hotel's location worked to your benefit during your recent visit to New York. However, I am sorry to hear about your experience with our Front...More

Reviewed 23 May 2017

Room very nice. Allways seemed busy at reception but overall a good place to stay and in a great location for touring around New York. My only down on it (probably an English thing) but the room had no Kettle to make tea. Only had...More

Thank Paul S
Reviewed 23 May 2017 via mobile

Great Location near Grand Central Station with many other attractions within walking distance i:e the Chrysoprase building ,United Nations. Check in was very swift, staff very polite,friendly and informative regards the hotel. Room was clean and spacious beds very comfortable but couldn't understand why not...More

Thank froggie1955
Reviewed 23 May 2017 via mobile

I stayed at the Westin for a business trip. It is conveniently located in midtown east, several minutes from Grand Central Station. The neighborhood is nice and it's very close to several subway lines, including the one-stop shuttle across town to Times Square. The hotel...More

Thank tour12tour34
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 29 May 2017

Hello tour12tour34, I am delighted to hear that you had a wonderful stay with us and you were able to enjoy our properties location during your visit to NYC. As we strive to excel in the areas of customer service, it great to hear such...More

PreviousNext
15152535455571
Add Photo Photos
Traveller (801)
Room & Suite (508)
Dining (16)
Pool & Beach (1)
Hotel & Grounds (479)
Bathroom (57)
Business Centre & Event Rooms (9)
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 190 - USD 625 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#83 Family Hotel in New York City
#153 Romantic Hotel in New York City
#158 Luxury Hotel in New York City
#169 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 190 - USD 625 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#83 Family Hotel in New York City
#153 Romantic Hotel in New York City
#158 Luxury Hotel in New York City
#169 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite