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I am still giving three stars because the restaurant staff and the lady at concierge were nice and kind, and the bed was comfortable. The front desk and the room were not as satisfying. To begin with, when I was waiting for checking in, the...More
Response from David L, Manager at The Westin New York Grand CentralResponded 4 December 2017
Thank you for taking the time out to review our hotel. I am sorry to hear of the issues that you encountered during your stay with us. I would be delighted to look further into detail in your stay. Please feel free to...More
We stayed here for four nights over the Thanksgiving holidays. The hotel is located across the road from Grand Central, just past 3rd Avenue. It is about 10 minutes walk, straight along 42nd street to Times Square. We used the airport bus and buses for...More
We had the most amazing time in new york and The westin grand central was the nicest hotel it was a great location and we had the best view of the chrysler building.
The room was lovely with all the things we needed.
We stayed here for four nights over the Thanksgiving holiday and it was very convenient to the subway and trains. We had a nice corner room with a great view of the Chrysler building. The street noise could be a bit bothersome but really died...More
Great beds and very clean hotel. good service and polite.. HOWEVER... do not touch the mini fridge as you will be charged. do not take anything out and do not put any of your own items in the fridge. Apart from that, good choice on...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Response from Bhumika B | Property representative |
Thank you for reaching out to us. We do have safety deposit boxes in our guest rooms. You may also store your luggage with us prior to checking into your room if your room is not ready.