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The Westin New York Grand Central

3,664 reviews
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Traveller (835)
Room & Suite (591)
Dining (18)
Overview
  • Excellent41%
  • Very good39%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“chrysler building”(270 reviews)
“great location”(527 reviews)
“new york”(523 reviews)
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.5 Star Hotel
All hotel details
Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,664)Write a Review
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All reviewschrysler buildinggreat locationnew yorkheavenly bedtimes squarespg membermini barcorner roomgood sizebryant parkeast sidelate checkhigh floortwo blockshousekeeping staffby nyc standardstwo double beds
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11 - 15 of 2,946 reviews
Reviewed 1 week ago

The West inn is a nice clean hotel, staff didn’t tell us about the daily $25 voucher until check out. Also I think the daily charge for WiFi is a bit steep. The hotel itself was ok, noisy street could do with better glazing in...More

Review collected in partnership with this hotel
Thank jane f
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 1 week ago

Hello jane f, Thank you for reaching out to us. I am sorry to hear of the issues you encountered during your stay with us due to the noise. Please be assured that I have forwarded your feedback regarding the lack of information about our...More

Reviewed 1 week ago via mobile

Another quick weekend trip to NYC and another perfect stay at the Westin New York Grand Central . Room on the 38th floor, clean, quiet and functional with a good comfortable bed, just what you need after a long day of pounding the streets of...More

Thank RONAVHB
Reviewed 1 week ago via mobile

This hotel double billed me for two rooms instead of one. Tried multiple times to get it corrected even through the credit card company. They were very uncooperative and refused to acknowledge they made a mistake. All that is left is to let the public...More

2  Thank WirePaladin
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 1 week ago

Hello WirePaladin, Thank you for taking the time to review our property. I am sorry to hear of the double billing. I would be delighted to look further into detail in your stay. Please feel free to email me at westinnewyorkgrandcentral@starwoodhotels.com. Thank again for your...More

Reviewed 2 weeks ago

amazing property in an amazing location The rooms are clean and comfortable and plenty big enough especially for NYC. The gym is 1st rate The staff is very warm and welcoming and will do what is necessary to make your stay right

Review collected in partnership with this hotel
1  Thank Peter J
Reviewed 2 weeks ago

My friend and I stayed here for 3 nights for a girl's weekend. The staff was extremely helpful and accommodating. The maids were also extremely sweet and efficient. Very close walk to several starbucks, Bryant Park, grand central and times square. We will definitely come...More

Thank Amy R
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 186 - USD 530 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#159 Luxury Hotel in New York City
#168 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 186 - USD 530 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#159 Luxury Hotel in New York City
#168 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (835)
Room & Suite (591)
Dining (18)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Weegie74
13 February 2018|
AnswerShow all 2 answers
Response from JoeA43 | Reviewed this property |
Hello! I booked the room using Hotwire I really don't have anyone specific to contact. I suppose you can call the hotel direct to see if they can give you a good rate. Hotwire offers rooms based on availability. Each time... More
0
Votes
Tee P
4 February 2018|
AnswerShow all 3 answers
Response from | Reviewed this property |
Hi TeeP, I do not recall what that is, but I am sure you can pay with cash.
0
Votes
rainey966
31 January 2018|
AnswerShow all 5 answers
Response from casmary | Reviewed this property |
We were not charged a breakage fee. Enjoy
0
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Room Tips
"Don't go don't go"
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"Remove dinner tray next morning."
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"Make sure you read all about the mini bar"
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"stay up high above 10- NYC is noisy"
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