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27/08/2017 28/08/2017
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    The Westin New York Grand Central

    212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
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    Best prices for your stay
    27/08/2017 28/08/2017
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    USD 236*USD 252*
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    Traveller (746)
    Room & Suite (495)
    Dining (17)
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    Overview
    • Excellent38%
    • Very good42%
    • Average13%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “great location” (482 reviews)
    “new york” (478 reviews)
    Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.5 Star Hotel
    All hotel details
    Offers from The Westin New York Grand Central
    Special Offer: Breakfast for 2 Included
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    Grand Hyatt New York
    8,691 reviews
    #322 of 467 hotels in New York City
     
    Pod 39 Hotel
    3,323 reviews
    #196 of 467 hotels in New York City
     
    Hampton Inn Manhattan Grand Central
    2,014 reviews
    #63 of 467 hotels in New York City
     
    The Tuscany - A St Giles Signature Hotel
    1,827 reviews
    #90 of 467 hotels in New York City
     
    Rooms
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,365)
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    1 - 5 of 2,703 reviews

    Reviewed 3 days ago via mobile

    The Westin should be a great midtown hotel. It's in a good location near the train station, with a nice on-sight bar, good coffee shop nearby, and good sized rooms for NYC. However, the attention to detail and customer service was a little lacking. Upon...More

    Thank Lindsay M
    Response from David L, Front Office Manager at The Westin New York Grand CentralResponded yesterday

    Hello Lindsay M, Thank you for taking the time out to review our hotel. I am sorry to hear of the issues that you encountered during your stay with us. We would be delighted to look further into detail in your stay. Please feel free...More

    Hotel's Favourite
    Reviewed 10 July 2017 via mobile

    Booked 2 nights at the hotel due to location and sightseeing opportunities. The hotel completely exceeded our expectations. Rooms were super comfortable and they accommodated us in two adjacent rooms with a suite like lock off. Super convenient for a traveling family. Huge thanks to...More

    5  Thank CaSteve565
    Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 13 July 2017

    Hello CaSteve565, I am delighted to hear that you had a wonderful stay with us and you were able to enjoy our properties location during your visit to NYC. As we strive to excel in the areas of customer service, it great to hear such...More

    Reviewed 4 days ago

    How is it possible that a very large hotel in New York City does not have ANY food or room service after 10:30 for their guests ????? This is obviously a cost cutting tactic but a poor choice for management. Beyond that, the management should...More

    Thank 555b2017
    Response from David L, Front Office Manager at The Westin New York Grand CentralResponded yesterday

    Hello 555b2017, Thank you for taking the time out to review our hotel. I am sorry to hear of the issues that you encountered during your stay with us, especially regarding the room cleanliness. I would like the opportunity to investigate further. Please feel free...More

    Reviewed 5 days ago

    The location of the hotel is the best part of the hotel. The quality of the staff and hotel is subpar. With a name like Westin you expect the best but after my visit I can confidently say the Holiday Inn would have been a...More

    Thank SJQUAKES74
    Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 4 days ago

    Hello SJQUAKES74, Thank you for taking the time to review your property. I am sorry to hear that our your stay at our property did not meet your expectations and condition of the bathroom was subpar. I would be delighted to look further into detail...More

    Reviewed 6 days ago

    The Westin Grand Central's seemingly untrained and unpleasant staff, mildewy rooms, lumpy beds, threadbare linens, buckled carpets, worn furniture, peeling wall coverings and attitude of indifference or downright rudeness from staff is just way too easy to avoid by staying somewhere else in Manhattan. There...More

    1  Thank bryanUs
    Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 3 days ago

    Hello bryanUs, Thank you for taking the time out to review our hotel. I am sorry to hear of the issues that you encountered during your stay with us. I would be delighted to look further into detail in your stay. Please feel free to...More

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    The Tuscany - A St Giles Signature Hotel
    1,827 reviews
    #90 of 467 hotels in New York City
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    Details
    • Price range
    • USD 201 - USD 670 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #62 Green Hotel in New York City
    • #154 Romantic Hotel in New York City
    • #156 Luxury Hotel in New York City
    • #162 Family Hotel in New York City
    • #170 Business Hotel in New York City
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 774
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Starwood, Travelocity, Orbitz, Ctrip TA, Priceline, Booking.com, Cancelon, TripOnline SA, Evoline ltd, Hotwire, getaroom.com, HotelQuickly and HotelsforEveryone so you can book your The Westin New York Grand Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Manhattan
    • Also Known As
    • The New York Helmsley Hotel New York City ,
    • The Hotel New York City ,
    • New York Helmsley Hotel ,
    • Hemsley New York ,
    • Helmsley Hotel New York ,
    • The New York City Helmsley ,
    • Helmsley New York
    Add Photo Photos
    Traveller (746)
    Room & Suite (495)
    Dining (17)
    Pool & Beach (1)
    Hotel & Grounds (450)
    Bathroom (55)
    Business Centre & Event Rooms (11)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
    The Tuscany - A St Giles Signature Hotel
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    .36 km away
     
    Hampton Inn Manhattan Grand Central
    2,014 reviews
    .16 km away
     
    Pod 39 Hotel
    3,323 reviews
    .24 km away
     
    Grand Hyatt New York
    8,691 reviews
    .27 km away
     
    Nearby Restaurants
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    Sushi Yasuda
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    Nearby Attractions
    Chrysler Building
    2,474 reviews
    .19 km away
    Grand Central Market
    520 reviews
    .28 km away
    Daily News Building
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    .06 km away
    Ford Foundation Building
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    .24 km away
    Ask a question
    Questions & Answers
    Heather G
    17 August 2017|
    AnswerShow all 6 answers
    Response from JPloves2travel | Reviewed this property |
    They are everywhere 😊
    1
    Vote
    Anne-Marie R
    14 August 2017|
    AnswerShow all 4 answers
    Response from Jeanne G | Reviewed this property |
    If you reply to your confirmation email you will get a Response.
    0
    Votes
    redditchbunch
    30 July 2017|
    AnswerShow all 4 answers
    Response from Aspen20 | Reviewed this property |
    Not sure. In my case there was a $50 charge reserved on my credit card. This is apparently for incidentals are a requirement by law. When checking out, if room service, mini bar etc was not used, the the charge is... More
    0
    Votes
    Room Tips
    "Bring food!"
    Read review
    "You need to get above floor 14 or else the construction is too loud."
    Read review
    "Noisy try for upper floor"
    Read review
    "Great to have a city view but then you hear the sirens and honking all night!"
    Read review
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