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Lowell Hotel

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260 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Jacksonville, Florida
Reviewed 9 January 2017

So we normally stay at The Pierre. The hotel was sold out. Maybe I should have known something was up at The Pierre when the person at their in house reservations was kind of clueless. It is always a bit disconcerting when you stay at one hotel a few times every year for the past 15 years and the reservationist...

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Helpful?
Thank takethecannoli
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear takethecannoli, It is with great pleasure that I read the kind words in your Tripadvisor review of the your recent stay at The Lowell. Thank you for sharing in detail the elements of your visit which you enjoyed. I am delighted that on your first visit already you encountered a few of my colleagues and I couldn’t agree more...

Wantagh, New York
Reviewed 30 December 2016

We absolutely loved this hotel and will definitely be back ! The service was impeccable and the room was great. Complimentary champagne upon arrival and fresh fruit in our room. Bed, linens and bathroom amenities were wonderful. Great location too!

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank Janet F
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Janet F, Thank you for the kind review of your experience on your recent stay at The Lowell. We are delighted to offer a complimentary arrival beverage to all of our guests to help get your visit to New York off to a great and personalized start. Part of our service also includes an amenity sent to each room....

Mountainside, New Jersey
Reviewed 28 December 2016 via mobile

When I booked this for a gift for my family I read reviews and compared. It looked good even up against the Plaza. Well I'm so sorry I decided on the poem rook room at the Lowell hotel. The service was terrible, the scones were rock hard, thee food was so little that we were still starving when we were...

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Helpful?
Thank marb001
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear marb001, I am saddened to read that you were so disappointed with your experience at our afternoon tea. The Lowell Afternoon Tea in the Pembroke Room has been a tradition for visitors as well as New Yorkers for many years. And although my team and I strive to make each guest leave with a feeling of having had a...

Loyola, CA
Reviewed 23 December 2016

We have been staying at the Lowell for 20 years or so. The location is perfect. Out of the rush and bustle but close enough to walk to museums, theater and dinner. Easy access to the subway. The rooms are simple, beautiful and comfortable. The staff anticipates needs and makes you feel warm and welcome. The world needs more places...

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank T P
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear TP, Thank you so much for being with us and returning to us for the past 20 years. Guests such as you have become part of our family, and my team and I truly make an effort to look after all of your needs as well as your privacy. I hope you are having wonderful holidays and look forward...

San Francisco, California
Reviewed 23 December 2016

We spent last weekend in NYC for some pre-christmas cheer, Leslie our Virtuoso Agent recommended we stay at the Lowell Hotel. A Small boutique hotel only a couple of blocks away from Central Park (Zoo) the Lowell is just the sort of hotel for us, small, quiet and stylish. We booked a Deluxe room, which was very comfortable and quiet...

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Thank LarryCable
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear LarryCable, Thank you for your kind words and detailed recounting of your recent stay with us. I am delighted to read that we met your needs and preferences for your visit to New York! We are indeed lucky to be nestled onto a quiet residential street only minutes from all of the exciting happenings of New York. It is...

New York
Reviewed 21 December 2016

We stayed st the Lowell for just on night and it was a perfect layover. We have stayed at most of the 5 star hotels in NYC but we now stay at the Lowell exclusively. The staff always welcomes us back and they are always happy to see us. We love the private atmosphere and hushed luxury that Lowell consistently...

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank U1948DQchrish
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear U1948DQchrish, Thank you very much for sharing your experiences at The Lowell with fellow travelers. I am delighted to read that you enjoy the personal welcome back each time you return. We do feel like many of our returning guests are like family and love to welcome new guests to the family all the time. And my team does...

Rye
Reviewed 10 December 2016

Had a wonderful stay...wish it could have been longer. Would come back with pleasure. Have filled this survey out because the service Inreceived is worthy of the time it is taking me to do so... Am looking forward to the opening of the new restaurant!

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank marvinandmaryd
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear marvinandmaryd, Thank you for your review on Tripadvisor and for filling out the survey. I am delighted to read that you enjoyed your stay and that you would have like to stay longer. Looking very much forward to welcoming you to the new Bar, Restaurant, and Club Room when Majorelle opens soon. We wish you happy holidays and hope...

Wilmington, United States
Reviewed 9 December 2016

Excellent boutique hotel with efficient service and luxurious acomodations. Concierge service is excellent and rapid. All staff very engaging and ready to serve. The only limitation is the present lack of a bar area and associated restaurant both of which are scheduled to open in the next 30 days. Very quiet for NYC

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank robertvO1045CF
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear robertv01045CF, Thank you very much for your kind comments about The Lowell. I am proud of my team, who very much enjoy engaging with our guests when a guest welcomes it, and who also enjoy doing all they can to help. We have been working on finalizing our new Restaurant, Bar, and Club Room and are very excited about...

Chicago, Illinois
Reviewed 6 December 2016

We only stay at the Lowell when we come to New York. Elegant, comfortable, intimate and lovely wood burning fireplaces in some of the suites. Close to the museums, shopping, dining and all that the Upper East Side has to offer.

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank Dale081
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Dale081, Thank you very much for taking the time to write a review on Tripadvisor. I am delighted to read that you enjoy various aspects of our hotel, and that you only stay with us when you are in New York! Wishing you happy holidays and looking forward to welcoming you back very soon. Best regards, Heiko Kuenstle General...

Keswick, Virginia
Reviewed 3 December 2016

Have travelled to NYC many times, usually staying at the St Regis, Michelangelo, or downtown. So, this was the first time at The Lowell upon recommendation of a friend. Great recommendation!! While not cheap, the suites or lovely and comfortable, like a great house. The staff is exceptionally friendly and attentive. The waiter for breakfast actually brings in his homemade...

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank Jeff S
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Jeff S, I am very happy to read how much you enjoyed your first stay at The Lowell. My team members enjoy doing something special to add to our guests’ experiences while they are here. Some of our guests who have been coming here for years now know the employees by first names. Marty, our waiter in the Pembroke...

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located on a quiet, tree-lined street off Madison Avenue, The Lowell is in the heart of New York's most exclusive and fashionable Upper East Side. With only 47 individually decorated suites and 27 deluxe rooms, the hotel lavishes its guests with truly personalized service and great attention to detail. Among the many thoughtful touches are complimentary beverages upon arrival, Voss water at turndown and a selection of DDC28 amenities. Most suites have wood-burning fireplace, some have a terrace, and almost all have a fully equipped kitchen.The Pembroke Rooms serves afternoon tea and Sunday brunch. Along this Upper East Side location is a delight for our guests,with elegant boutiques, Fine bistros and restaurants, Central Park and Museum Mile's richness for the eye and spirit. ... more   less 

Additional Information about Lowell Hotel

Address: 28 E 63rd St, Between Madison and Park Avenues, New York City, NY 10065-8088
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $789 - $1,771 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lowell Hotel 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Lowell Hotel New York City
Lowell New York City
Hotel Style:
#55 Business Hotel in New York City
#99 Romantic Hotel in New York City
#174 Luxury Hotel in New York City
#229 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Lowell Hotel staff and other travellers.
5 questions
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Karachi, Pakistan
Little Rock
over a year ago
New York City, New York
over a year ago

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Questions? Get answers from Lowell Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the rooms are amazing”
 of 5 bubbles takethecannoli, 8 Jan 2017 | Read review
“rooms on the higher floors and on the side or rear of the bldg will avoid any street noise, however E63rd is not a busy street”
 of 5 bubbles LarryCable, 22 Dec 2016 | Read review
“Street side is best.”
 of 5 bubbles JPB27, 27 Nov 2016 | Read review
“Get a suite if you can afford it - and the garden terrace suite is lovely!”
 of 5 bubbles GreatExpectationsUK, 1 Aug 2016 | Read review
“Junior suite is perfect...views not so great.”
 of 5 bubbles flogorp, 4 May 2016 | Read review
5 of 5