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Park Lane Hotel

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5,762 Reviews from our TripAdvisor Community

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Showing 4,663: English reviews
Portland, Maine
Reviewed 7 August 2016

I was extremely pleased to find a large makeup/magnifying mirror on the bathroom wall. For seniors this is a must. If you had advertised or made a point of it in the description of the room, I would have picked your hotel based on that alone. Also the lighting in the bathroom was very good.

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Helpful?
3Thank 406gunnell
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear guest, thank you so much for sharing your review. We are delighted to see that you enjoyed your stay with us. We take a lot of pride in making sure every guest has an excellent experience. Come visit us again soon! We hope you have a beautiful day!

Fort Lauderdale
Reviewed 6 August 2016

Old rooms, Great Location, Great views, prime property, they should redo the rooms and fix A/C issue/either on or off is not good either you freeze or sweat to death. Should add more luxury suites.....

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1Thank nicoletD4185VU
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear guest, thank you for sharing your review. It's lovely to see that you had a pleasant stay with us. We're glad you enjoyed our great location and the beautiful central park views. We hope to have the pleasure of hosting you again in the future. Best wishes.

Reviewed 6 August 2016

Book the Park View and skip "The Rock"! You just can't get a better view and rooms as spacious in NYC. Staff was helpful and the subway is 15 feet away. We even got a room credit with the booking and used to for coffee and breakfast the next morning. Go to the welcome reception from 5-7 - wine, cheese...

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3Thank Familytripliz
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you so much for the 5 out of 5 review. It makes us so happy to hear how you enjoyed your stay with us. We're so glad you took note of our spacious rooms and friendly staff. It's great to see that you also enjoyed our evening reception. Come visit us again soon! Thanks again for sharing, We hope...

Los Angeles, California
Reviewed 6 August 2016

Such a great location I am suprised they have not updated the furniture other than that I was very pleased with size of room and cleanliness. i cannot write 200 word review.Only problem I had was upon check in when the reservationist took off without anyone knowing and a line formed behind me and we all had to wait until...

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2Thank 82robertak
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear guest, thank you for sharing your review. It's good see that you had a pleasant stay with us. We're glad you appreciated our great location. We hope to have the pleasure of hosting you again in the future. We deeply apologize for the issues you encounter at check in and we will be addressing it. Thank you again for...

Joppa, Maryland
Reviewed 6 August 2016

Can't say enough about how great it all was. Every employee was fantastic. In particular, Edita and the gentleman who ran maintenance for the building. I would go back in a heartbeat. Our visit will always be a very cherished memory for us.

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1Thank marlenem252
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you so much for the wonderful review. We are delighted to hear how you enjoyed your stay with us. We will pass your kind words onto Edita and the rest of our team. We look forward to hosting you again in the future! Have a wonderful day!

Jacksonville
Reviewed 6 August 2016

The food served at all of the restaurants in the Park Lane hotel is superb in taste and quality. The wait staff were all very friendly and helpful. The hotel's location is very convenient to all locations and activities in NYC.

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2Thank 545june
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear Guest, thank you for the excellent rating! It's fantastic to hear you liked the convenient location we have here at Park Lane! We're delighted to know our staff provided you with exceptional service and you enjoyed all of our wonderful dining options. We look forward to seeing you again soon! Thank you for taking the time to​ share. Have...

Belfast
Reviewed 5 August 2016

Great experience in New York helped by my stay in the Park Lane Hotel Great location and very friendly helpful staff Will be back here again. Could not fault anything in or around the hotel. Location overlooking Central Park is perfect with everything so close to the hotel. Would highly recommend this hotel to anyone who is thinking of travelling...

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1Thank williambA8584MD
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for the 5 out of 5 rating, Billy! We're excited to hear how much you enjoyed staying at Park Lane during your trip to the city! It's fantastic to hear you enjoyed our pristine location and terrific Central Park view. We're delighted to know our staff took great care of you. We look forward to hosting you again...

Jeddah, Saudi Arabia
Reviewed 5 August 2016 via mobile

Me and my husband were there for our honeymoon and the hotel is amazing the staff is very very very friendly they are all amazing especially the nice lady with glasses and the man with the NewYorker accent at the concierge i didn't get their names unfortunately but they were amazing very informative and helpful we loved our stay there...

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1Thank HibalSh
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear Guest, thank you for the excellent rating! We're excited to hear how much you and your husband enjoyed staying at Park Lane during your honeymoon! It's fantastic to hear you liked our spacious rooms and lovely decor. We're thrilled to know our staff took exceptional care of you and made your stay extra special with some sweet treats. We...

Miami, Florida
Reviewed 5 August 2016 via mobile

After days of searching for a hotel we finally just booked here after looking at decent reviews. Reception was so kind and check in and out was a breeze. The staff was very kind accept for the person outside who took our car, he was pretty rude to us after not understanding what he was saying. The person helping with...

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2Thank rescuegirl912
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear Guest, thank you for the 5 out of 5 rating! It's wonderful to hear how much you enjoyed staying at Park Lane during your trip to the city! We're delighted to hear you liked our spacious room and comfortable king sized bed. It's fantastic to hear you enjoyed being located right next to Central Park. We're pleased to know...

Thais
Reviewed 5 August 2016

Amazing location I'll definitely going to be back I would recommend it to all of my friends . The rooms need a bit of updating but its amazing . The staff is very poor light and professional it's been a pleasure

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1Thank 563jacobf
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear Guest, thank you for the terrific rating! We're thrilled to hear you enjoyed the fantastic location we have here at Park Lane! It's pleasing to know you would recommend our hotel to all of your friends. We look forward to hosting you again next time you're in town! Thank you for taking the time to share. Have an amazing...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. This iconic Hotel sits directly on the edge of beautiful Central Park, offering gracious services to ensure a fulfilling stay. From on-site dining at the renowned Park Room Restaurant to cocktails at Harry's New York Bar & Lounge, the Park Lane Hotel wants to make your visit to New York an enjoyable one. We offer a Fitness Center, Mail Service, Internet Access, and more. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions. ... more   less 

Additional Information about Park Lane Hotel

Address: 36 Central Park South, 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600 (Formerly The Helmsley Park Lane)
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $332 - $650 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Lane Hotel 4*
Number of rooms: 628
Reservation Options:
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Also Known As:
The Helmsley Park Lane Hotel New York City
Helmsley Park Hotel
Hotel Style:
#169 Luxury Hotel in New York City
#190 Romantic Hotel in New York City
#199 Business Hotel in New York City
#201 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Park Lane Hotel staff and other travellers.
96 questions
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Berwick
over a year ago

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Questions? Get answers from Park Lane Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park views are nice”
 of 5 bubbles 557btl, 24 Mar 2017 | Read review
“Get a park view”
 of 5 bubbles Amariew12, 22 Mar 2017 | Read review
“get a park view room ”
 of 5 bubbles chennikita, 21 Mar 2017 | Read review
“View of Central Park”
 of 5 bubbles EKWhouston, 18 Mar 2017 | Read review
“If you can afford ask for park view.”
 of 5 bubbles joinville, 17 Mar 2017 | Read review
5 of 5