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The Franklin

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Traveller (229)
Room & Suite (167)
Dining (16)
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Overview
  • Excellent28%
  • Very good38%
  • Average18%
  • Poor7%
  • Terrible9%
Travellers talk about
“upper east side”(139 reviews)
“wine and cheese”(61 reviews)
“rooms are small”(54 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Multilingual Staff
Air Conditioning
Pool
3 Star Hotel
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Reviews (754)
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222
108
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61
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192
222
108
43
61
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All reviewsupper east sidewine and cheeserooms are smallcentral parkmetropolitan museum of artyogurtnew yorkcontinental breakfastboutique hotelevery eveningaround the cornerwhole foodswine hourshort staygreat boutiquecoffee machinebed was comfortable
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221 - 225 of 626 reviews
Reviewed 5 March 2015

The hotel is near the subway and local bars. Room was perfect price-wise and clean. Will definitely stay at this hotel again next time I'm in the area. Staff was excellent and were very accommodating. Although I did not take advantage of the breakfast or...More

Review collected in partnership with this hotel
Thank Judy L
Response from Lisa G, General Manager at The FranklinResponded 11 March 2015

Dear Judy L, Thank you for the feedback on your recent stay with us at The Franklin. I am delighted you enjoyed your stay. We pride ourselves on making a positive impression on all guests, and I truly appreciate your kind acknowledgement. Please be assured...More

Reviewed 5 March 2015

We recently stayed for three nights and loved having The Franklin as our home base in NYC. They have a small eating area where they serve continental breakfast in the morning and wine and cheese in the evening. In this same room is a 24...More

Thank Sarah K
Response from Lisa G, General Manager at The FranklinResponded 11 March 2015

Dear Sarah K, Thank you for sparing the time to post your review. We do appreciate hearing from our guests, as their comments are vital for us to continue in improving our services. I am very pleased that our exceptional made your stay memorable. We...More

Reviewed 5 March 2015

I'll dispense with the obvious--the room was small, but it was really comfortable. Great bed, nice shower, nice ame items. The staff were superb--friendly, helpful, welcoming, pleasant. Wine and snacks in afternoon are a nice touch, and breakfast was nice as well--not just junk food....More

Review collected in partnership with this hotel
Thank MB_Baltimore
Response from Lisa G, General Manager at The FranklinResponded 11 March 2015

Dear MB_Baltimore, Thank you for your candid and thorough review. I will be sure to share your positive notes with my team; they will be thrilled to hear that their service and the hotel’s amenities made your stay unforgettable. We look forward to having you...More

Reviewed 25 February 2015

Just got home from NYC after spending 5 nights at this hotel. WOW!! This is really a NICE place! Our daughter attended school in the city and now lives and works in Manhattan. My wife and I relocated to Plattsburgh, NY in 2011. So now...More

Thank RhockerSmith
Response from Lisa G, General Manager at The FranklinResponded 3 March 2015

Dear RhockerSmith, Thank you for such a wonderful review – I am extremely happy to read that The Franklin left you with a positive first impression. We strive to provide all our guests with a luxury liberated experience that exceeds expectations. I am delighted that...More

Reviewed 24 February 2015

I've just stayed at this hotel for 3 nights, I thought it was great. For me, the priority is always getting a good night sleep. The rooms are very comfortable, I had a big bed with very nice bedding. There was no noise in the...More

1  Thank Sally S
Response from Lisa G, General Manager at The FranklinResponded 3 March 2015

Dear Sally S, Thank you for taking the time to share your valuable and candid feedback with us. We are truly delighted that we exceeded your expectations from our location and comfortable beds. We look forward to welcoming you back. Best Regards, Lisa Grossberg

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Best Value Properties in New York City, NY
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Details
Price range
USD 197 - USD 343 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 197 - USD 343 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (229)
Room & Suite (167)
Dining (16)
Amenities (6)
Nearby
Upper East Side
Combining quiet residential neighbourhoods that have
easy access to Central Park with world-famous cultural
institutions, the Upper East Side is one of the most
livable places in the city. Along beautiful Fifth
Avenue, you’ll find Museum Mile, which houses many of
the nation's most famous attractions in a single
stretch, like The Metropolitan Museum of Art and the
Guggenheim Museum. Walk a few blocks into the
...More
Questions & Answers
Ask a question
Bev N
1 October 2017|
Answer
Response from lush67 | Reviewed this property |
yes there is
1
Vote
Derek J
23 August 2017|
AnswerShow all 5 answers
Response from lush67 | Reviewed this property |
no fridge sorry. You can ask for a iron and board we did.
1
Vote
duemura
2 July 2017|
Answer
Response from Barbara P | Reviewed this property |
I believe so. But honestly, it is not clean enough.
0
Votes
Room Tips
"Book at another hotel."
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"As far as I can tell, there is no such thing as a good room in The Franklin."
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"Not the single on the first floor"
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"Go somewhere else."
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