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Carlton Hotel, Autograph Collection

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2,110 Reviews from our TripAdvisor Community

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There are newer reviews for Carlton Hotel, Autograph Collection
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Showing 1,862: English reviews
Birmingham, United Kingdom
Reviewed 18 August 2012

This was our first visit to New York and got to say the hotel made our stay very enjoyable. All the staff were adequate in their jobs and the front desk team amazing.. The concierge helped us efficiently plan every journey and took booking and organised tickets to venues with ease.. If your planning a trip I would recommend The...

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1Thank perovi
Middletown, CT
Reviewed 13 August 2012

What got me to this hotel was the factoid that Harpo Marx worked here a as a bellboy when it was the Seville Hotel. The renovation of this landmark hotel is breathtaking. From the stained glass over the restaurant to the narrow, spiraling staircases inside it has been lovingly restored. The modern ac, bedding and free wi-fi just make it...

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1Thank goodrzy
Reviewed 12 August 2012

Excellent service, very nice, not crouded hotel. Elegant decoration. Convenient location. Good price for what you get, its worth more i think. Couple of blocks from Empire Sate building. Nice restaurant in the hotel. I recomend this hotel because i have been to several hotels in Manhattan and this one exceded my expectations. Hotel photos in the web site are...

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2Thank Erika C
Lusby, MD
Reviewed 11 August 2012

Used this hotel with vacation points. Hotel is very nice but rooms are small. Took the kids (12 & 14) and we all slept in a king bed. Didn't have any doubles. This hotel is a bit far Times Square; however, it's right around the corner from Empire State Bldg and great shopping nearby. Very close to Penn Station, as...

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Thank Lorraine R
Toronto, Canada
Reviewed 11 August 2012

After staying a few days at another hotel during a business trip, my return home was cancelled due to bad weather so had to head back into the city for another night. Calling from Laguardia (if I could only rate airports on TripAdvisor - worst airport ever!) I ended up at the Autograph and didn't expect much for the price...

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Thank Everett T
Amsterdam, The Netherlands
Reviewed 10 August 2012

The Carlton is a good choice for a stay in NYC. The property is conveniently located at 29th and Madison. The deluxe rooms are large for City standards and are well decorated and very clean. The hotel staff are well trained and provide friendly service. The beds were very comfortable which made for a good nights sleep. The restaurant has...

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Thank PC_expat_in_AMS
Charlotte
Reviewed 8 August 2012

We lived in NYC 40+ years ago and have been back a few times as 'tourists.' Without a doubt, this was the nicest place and the most pleasant time in which we have stayed to soak up NYC. The room was large for NYC standards and very comfortable. Staff was attentive and pleasant. Location was convenient. Restaurant had a reasonably...

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Thank dnatheb
New York City, New York
Reviewed 6 August 2012

i would like to take a minute to thank everyone for a great stay at the carlton we were there for 4 days due to my friends eye surgey nearby the staff was so kind and considerate they made us feel comfortable and welcomed i woul tell everyone to stay at the carlton and the free coffee was the best...

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1Thank maria p
Costa Mesa, California, United States
Reviewed 6 August 2012

I was just at this hotel one week ago and I am very disappointed. I'm not going to say it was expensive or the room or bathroom was small, it's New York City, it was actually a pretty nice size room. We got our wake up call and when we asked for a cot, we got it when it was...

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4Thank Jen R
StephenCullen9, Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear Jen R, Thank you for your comments on Tripadvisor, I’m happy to see you were pleased with the service and room while at the hotel. We are sorry that you have misplaced these items. After speaking with my colleague, he certainly recalls the conversation you both had. He made me aware that you called the property a day after...

Marlboro, New Jersey
Reviewed 5 August 2012

Had a wonderful experience at the Carlton. The service staff is excellent - everyone greeted you with a smile and an offer to help. When the manager learned we were there celebrating our 30th anniversary, we were upgraded to a suite. Since it wasn't ready yet, we went into the beautiful lobby bar and relaxed. When the room took a...

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1Thank marlboro1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Ave, New York City, NY 10016-7412
Region: United States > New York > New York City
Price Range: $218 - $681 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
Number of rooms: 317
Reservation Options:
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York
Hotel Style:
#70 Green Hotel in New York City
#194 Family Hotel in New York City
#202 Luxury Hotel in New York City
#213 Business Hotel in New York City
#229 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel, Autograph Collection staff and other travellers.
14 questions
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Detroit, Michigan
10 months ago

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Questions? Get answers from Carlton Hotel, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not see any other rooms so cannot comment”
  • A mini mart instead of tea and coffee in bedroom
  • The standard room
  • Glass's in bathroom
 of 5 bubbles K5660NRelizabeths, 6 Dec 2016 | Read review
“Definitely don't choose the small room.”
 of 5 bubbles brettl625, 25 Nov 2016 | Read review
“Make sure your key works; maybe avoid on the 7th floor”
 of 5 bubbles 396robd, 19 Nov 2016 | Read review
“Stay in other hotel until full renovation is done and service is improved!”
 of 5 bubbles ThomasMANN21, 14 Nov 2016 | Read review
“Ask for a view. My room faced a brick wall and the room was already disappointing.”
 of 5 bubbles 918candicei, 4 Nov 2016 | Read review
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