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Carlton Hotel, Autograph Collection

CancelonUSD 318*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 318*
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Carlton Hotel, Autograph Collection
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2,189 Reviews from our TripAdvisor Community

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Showing 1,929: English reviews
Atlanta
Reviewed 26 January 2013

Stayed here over MLK Weekend 2013 for a girls' weekend. We were able to get a roll-away bed for no expense and a refrigerator brought to our room. Room (suite) was very spacious with a wonderful view of Empire State Building. We faced 29th St. with little of the noise that others complained about while facing Madison or 28th. The...

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Helpful?
Thank ATLTEACHER
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

ATLTEACHER – I am pleased to hear your girls weekend was a success at the Carlton. Maybe you’ll make it a yearly occurrence? … we would certainly love to welcome you all back! Thank you again. Vic Freeman General Manager

Yangon (Rangoon), Myanmar
Reviewed 24 January 2013

Every element of my stay exceeded expectations. Excellent midtown location, one block to No 6 subway line, short walk to additional service. Front desk staff were exceptional, friendly and efficient. Room was spacious, quiet, free wi-fi (reasonably fast), in-room heat/AC controls function, flat screen TV, nice bathroom, shower has good water pressure, brand name (can't recall which) soaps, shampoo, and...

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Helpful?
Thank SalMonela
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Thank you for your comments! The front desk team will be so pleased to read this review. Please come back and visit us again soon. Cheers, Vic Freeman General Manager

The Hague, The Netherlands
Reviewed 23 January 2013

This is a great hotel for business travel if you have to be in the Flatiron district. Positives: 1. Great bed, very comfy; 2. Two bathrobes; 3. Nice amenities: Molton Brown, wonderful stuff; 4. Excellent gym with two treadmills with personal tv; 5. Free coffee and tea in the business center which I grab in the morning; 6. Nice staff;...

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Helpful?
Thank TatjanaF-D
ny
Reviewed 22 January 2013

overall great place. start w/ the good.. -lobby is spacious and clean -restaurant was nice, open air, great service, typical what you would expect to pay for eating on site -if u called down for anything, they brought it up within minutes -nearby plenty of other places to eat, visit, etc on the bad.. -when we arrived the bellman by...

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Helpful?
Thank margojon1
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Thank you for staying with us and for writing this review… We appreciate your positive comments and certainly recognize there is always areas that require improvement. We have taken your comments on board and have made steps towards remedying the challenges. Sincerely, Vic Freeman General Manager

Middletown, Connecticut
Reviewed 21 January 2013

The Carlton delivered. My husband and I stayed here for one night while spending a weekend in the city and the hotel is lovely. The lobby is gorgeous and the bar is a nice spot to grab a few drinks. Our room was very nice. The hotel is a bit older and has various updates which gives it great character....

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Helpful?
Thank Prodiner13
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Whitney A – Am so glad your weekend away with husband was successful at the Carlton. We certainly aim to please. Come back again soon! Thank you, Vic Freeman General Manager

Trenton, New Jersey
Reviewed 21 January 2013

I am a Marriott Elite member and this was my first time staying at the Carlton Hotel, I was here for two days during the 2013 MLK weekend. I have been to NYC numerous times but never stayed in the city. I always stated outside of NYC and took the bus into and outside of the city because the rooms...

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Helpful?
Thank CeceliaRodgers
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Ms. Rodgers – What can I say… thank you for such a glowing review. Thanks also for being a valued Elite member. At the Carlton, we endeavor to exceed expectations for all guests and I am delighted to see we did so well in this instance. Best regards, Vic Freeman General Manager

Boston, MAssachusetts, USA
Reviewed 20 January 2013

We came for just one night and can't wait to come back - we have to check out in 4 minutes and are enjoying every last moment. The staff is so pleasant and accommodating. We arrived early, parked our car with the valet and proceeded to check in. The front desk staff suggested we leave our luggage, hit the streets...

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Helpful?
Thank LanghamLover
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

LanghanLover, We are excited about welcoming you again too! … It gives us great pride to read reviews like this. I will be sure to share your feedback with the entire team. Cheers, Vic Freeman General Manager

Buffalo, NY
Reviewed 19 January 2013

This was my first stay at The Carlton, and overall it was very pleasant. I found the staff to be very nice, helpful, and efficient. The good/great - I was upgraded to a larger room, and was really impressed with the size and appointments. my room had a bath and shower, large living room, and good sized bedroom. All was...

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Helpful?
1Thank RobBflo1
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

RobBflo1 – Thank you for your review , we appreciate your feedback. Your comments about the staff and service are appreciated and will be displayed for all to see. With respect to your other recommendations we will certainly take them to heart. We hope to welcome you again soon. Sincerely, Vic Freeman General Manager.

New York City, New York
Reviewed 14 January 2013

Positives: Nice, clean, luxurious and pleasant to stay in. The reservation desk accepted my group discount without hesitation. Almost all staff are smiley and friendly. Located in an area that appears safe and clean even at the wee hours of the morning. On my first night I had a jet leg and went walking at midnight. I notice too many...

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Helpful?
2Thank km s
Gloucester, United Kingdom
Reviewed 13 January 2013

The Carlton is a good, stylish hotel - the moment you walk through the front door you're greeted by the very relaxed and contemporary lobby and unlike some hotels this style and cool *does* extend to the rest of the hotel including the good sized very comfortable rooms. The bars and restaurant/bistro offer decent, well cooked food at reasonable (for...

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Helpful?
1Thank Jon H

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Ave, New York City, NY 10016-7412
Region: United States > New York > New York City
Price Range: $276 - $711 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
Number of rooms: 317
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York
Hotel Style:
#71 Green Hotel in New York City
#193 Family Hotel in New York City
#212 Business Hotel in New York City
#213 Luxury Hotel in New York City
#228 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel, Autograph Collection staff and other travellers.
14 questions
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Detroit, Michigan
over a year ago

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Questions? Get answers from Carlton Hotel, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here!”
gailmelkus, 9 May 2017 | Read review
“Not a business trip hotel.”
Colyn1337, 10 Feb 2017 | Read review
“Don't get a standard sweet, go for Deluxe and up for better size.”
  • WATER WAS DISGUSTING---SINK AND SHOWER
E6071GRcourtneyw, 6 Feb 2017 | Read review
“Higher floors would likely be quieter”
GregRCo, 2 Feb 2017 | Read review
“Empire Suite is amazing and spacious, secluded, and quiet”
mchuddley, 27 Jan 2017 | Read review
5 of 5
Cancelon
USD 318* /night
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Prices are for 1 room, 2 adults
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