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The Surrey

1,934 reviews
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Traveller (352)
Room & Suite (264)
Dining (20)
Overview
  • Excellent76%
  • Very good15%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“cafe boulud”(170 reviews)
“upper east side”(336 reviews)
“central park”(372 reviews)
Free Wifi
Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Room Service
Suites
5.0 Star Hotel
All hotel details
Offers from The Surrey
Special Offer: Up to 30% off and more
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Reviews (1,934)Write a Review
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All reviewscafe bouludupper east sidecentral parkbar pleiadesgrand deluxe salonrelais chateauxmadison avenuerooftop gardennew yorkmuseum mileroom servicein room diningluxury hotelfavorite hotelbottle of champagneturn down servicefour seasons
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641 - 645 of 1,779 reviews
Reviewed 21 May 2015

We love The Surrey Hotel very very much. We have stayed for about 4 years now and we are treated beautifully. They remember our names and smile and make you feel good. The concierge service is wonderful and so are the doormen and bellmen. Just...More

Review collected in partnership with this hotel
1  Thank Mrs. Diane W
Response from pridguard60763, Manager at The SurreyResponded 21 May 2015

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that our staff has always made you feel welcomed and remembers your name as we pride...More

Reviewed 19 May 2015 via mobile

This is just a great NY hotel. Great staff ( have Coco line up a car for you!) and better rooms this hotel is a real treat for travelers. Fantastic upper east side location close to great shopping and MTA lines, it has it all....More

1  Thank Peterisacksen
Response from pridguard60763, Manager at The SurreyResponded 19 May 2015

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to that Koko has made such an impact on your experience. I agree that our location offers a...More

Reviewed 18 May 2015

This is a well appointed, well located uptown hotel. The bar and cafe restaurant are always busy and the lobby which bisects them is small so it is not exactly a peaceful retreat. The hotel has a very good small contemporary art collection but unfortunately...More

2  Thank Peter O
Response from pridguard60763, Manager at The SurreyResponded 19 May 2015

Dear Guest, Thank you for your feedback on your most recent stay at The Surrey. I was disappointed to learn that your experience was not a pleasant one as described in your review. Based on the feedback it appears your stay was during Frieze Art...More

Reviewed 17 May 2015

This was my first trip to New York where I didn't stay in a private home. The staff at The Surrey made you feel like you were in their home not just their place of work. I love how the furnishings match the age of...More

1  Thank R D
Response from pridguard60763, Manager at The SurreyResponded 18 May 2015

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location...More

Reviewed 10 May 2015

The Surrey is expensive but delivers on service and amenities. We thought the room was beautiful and well taken care of. All of the staff were friendly and eager to serve. The bar and restaurant were great. Be prepared to pay top dollar for parking...More

Review collected in partnership with this hotel
2  Thank Scott S
Response from pridguard60763, Manager at The SurreyResponded 11 May 2015

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at the Surrey. I am equally happy to hear that you would stay no where else other than the Surrey. I agree that our location...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
USD 413 - USD 901 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in New York City
#12 Romantic Hotel in New York City
#19 Spa Hotel in New York City
#25 Green Hotel in New York City
#80 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 413 - USD 901 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in New York City
#12 Romantic Hotel in New York City
#19 Spa Hotel in New York City
#25 Green Hotel in New York City
#80 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (352)
Room & Suite (264)
Dining (20)
Amenities (82)
Nearby
Upper East Side
Combining quiet residential neighbourhoods that have
easy access to Central Park with world-famous cultural
institutions, the Upper East Side is one of the most
livable places in the city. Along beautiful Fifth
Avenue, you’ll find Museum Mile, which houses many of
the nation's most famous attractions in a single
stretch, like The Metropolitan Museum of Art and the
Guggenheim Museum. Walk a few blocks into the
...More
Questions & Answers
Ask a question
Beth E
3 September 2017|
AnswerShow all 4 answers
Response from 157Jen | Reviewed this property |
We usually fly into Laguardia. Only about 30 minutes when no traffic. Easy to get to the airport since The Surrey is on the Upper East Side. We take Uber and it's usually between $30-40.
1
Vote
apollosm
15 May 2017|
AnswerShow all 12 answers
Response from PixiPaquita | Reviewed this property |
No they don't have those facilities, but a gorgeous hotel, in a great spot, fantastic staff. They may well provide them for you if you requested them.
1
Vote
NicoleCxx
12 October 2016|
AnswerShow all 4 answers
Response from Calder C | Reviewed this property |
Yes. It's free and good.
1
Vote
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Room Tips
"Try to get a room with a view!!!"
Read review
"A room with a Central Park glimpse is worth requesting. The basic rooms are not as well stocked as the..."
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"Try to book a room on a higher floor away from Madison Avenue and pay a little extra to get a Grand Deluxe..."
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"Most I've stayed in had great view,but the one on the entrance side may have less street noise."
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