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The Surrey

AMOMAUSD 569*
View Deal
Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 711*
USD 569*
Great Deal
USD 645*
USD 649*
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The Surrey
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1,807 Reviews from our TripAdvisor Community

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Showing 1,661: English reviews
New York City, New York
Reviewed 3 December 2014 via mobile

This 5 star hotel lived up to its reputation. We stayed there for three nights with two English bulldogs and all of us enjoyed every moment and aspect of this place, including the best breakfasts one can hope for in the morning. This is the hotel we will come back to on our next big apple holiday.

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Helpful?
1Thank fi5hs0up
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to share your review of your recent stay. It sounds as though you truly enjoyed the accommodations and décor, which we are delighted to hear. Our partnership with Café Boulud embodies the spirit of the Surrey and our "Privately New York" theme and I am so happy that it made a tremendous...

Stamford, Connecticut
Reviewed 2 December 2014

This hotel has a personality that is not to be missed. It is to make the guests' stays as enjoyable and seamless as possible. Every problem that you may have becomes the hotel's staffs' problem so the guests' needn't worry about them.

Review collected in partnership with this hotel
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Helpful?
Thank DrRick88
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the 5 Star review you posted for our fellow Trip Advisor readers and for the intimate knowledge of your experience while you stayed with us. We are delighted you noticed that our team embodies a thoughtful and intuitive approach to service and strive to make the best stay for our guests. We appreciate the feedback...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 1 December 2014

My daughter and I stayed at the Surrey the week of Thanksgiving. We were in NYC to look at condos on the Upper East Side because we want to move there. We enjoyed our stay at the Surrey very much. Everyone was very helpful and welcoming. We will definitely come back to the Surrey.

Review collected in partnership with this hotel
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Helpful?
1Thank A TripAdvisor Member
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, It is fantastic to hear that The Surrey was your hotel of choice for your special holiday trip while you looked for a new place to reside. You have a keen eye for design and décor, and it is delightful to know that you appreciated the sophisticated style for which our hotel is known. As you noted, the...

Chautauqua, New York
Reviewed 1 December 2014

Stayed for an evening, 2 different occasions. Both were above my expectation. The rooms are amazing, and each room has a well-stocked bar and an expresso machine for your pleasure. The hotel Bar and restaurant are wonderful, the bar tenders are experts at their craft and will mix you a perfect and proper cocktail. It's all here, almost anything you...

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Helpful?
1Thank Ed S
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at The Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s premier museums, galleries and designer boutiques. Our hotel offers residential luxury with sophisticated and thoughtful service to...

Los Angeles, California
Reviewed 30 November 2014

Great location, warm and friendly welcome, beautiful and clean rooms and chic and elegant decor. Between Madison and 5th where some of the best museums in the world are, the most beautiful Central Park and upscale shopping, the hotel is outstanding. Can't wait to return.

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Helpful?
1Thank David L
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to share such gracious feedback from your stay with us. I am delighted that you enjoyed our idyllic Upper East Side location just steps from Central Park and with convenient access to the Museums. We truly appreciate your advocacy for The Surrey and look forward to welcoming you back soon. In the...

Reviewed 26 November 2014

Have just returned from a 5 day break & missing the hotel & City already. Beds were huge & so comfortable, staff extremely friendly & helpful, hotel very clean & in a wonderful location. Felt very safe walking around the area close to hotel & had a fab time shopping in all the designers shops. Highly recommend The Surrey &...

Review collected in partnership with this hotel
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Helpful?
2Thank RyEm7
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at The Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s premier museums, galleries and designer boutiques. Our hotel offers residential luxury with sophisticated and thoughtful service to...

Birmingham, Alabama
Reviewed 25 November 2014

The Surrey is literally like an island of calm in the middle of hectic of New York City. It is classy and stylish in décor, yet feels cozy and inviting the minute you walk through the front door. The rooms are large and the bed as comfortable as our Tempurpedic at home. There is turn-down service at night and all...

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Helpful?
1Thank mnluv2trvl
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to share such gracious feedback from your stay with us. I am delighted that you enjoyed our idyllic Upper East Side location just steps from Central Park and with convenient access to the Metropolitan Museum of Art. I am thrilled that our team was able to exceed your expectations from the caring...

Austin, Texas
Reviewed 22 November 2014

Small things make the biggest difference when you travel as much as I do. And a friendly welcome, complimentary water and morning coffee in the lobby are all small things that made for a stress free business trip to New York. The room was extremely large, and the furnishings were exquisite. The bed - beyond words - and there's even...

Review collected in partnership with this hotel
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Helpful?
1Thank luxtravelgal
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for the superb review, and I am delighted to hear you had such a wonderful experience at The Surrey. I agree that our location offers a more composed alternative to Central Park East, with all the grandeur of Manhattan’s premier museums, galleries and designer boutiques. Our hotel offers residential luxury with sophisticated and thoughtful service to...

Los Angeles, California
Reviewed 21 November 2014

Of all the hotels I have stayed at in NYC, this is hands down my favorite. The rooms are warm and well appointed, the staff is polite and knowledgeable concerning all things NY, and the location makes you feel at home vs. the impersonal larger luxury chain hotels.

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Helpful?
2Thank DesireeCarey
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on your most recent trip to the Surrey with us. We pride ourselves on providing our guests with personalized, intuitive and genuine service delivery and I am so pleased to learn that our entire team was successful in achieving this with you and that our hotel remains a...

Newbury, United Kingdom
Reviewed 17 November 2014

Stayed in November 2014. Excellent stay in this very pleasant stylish hotel. The staff were excellent - nothing too much trouble without being pushy. Great location next to Central Park, plenty of opportunity for dawn running in the park.

Review collected in partnership with this hotel
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Helpful?
1Thank Dan A
pridguard60763, Manager at The Surrey, responded to this review

Dear Guest, Thank you for taking the time to share your intimate details of your stay with us and our fellow Trip Advisor followers. We are thrilled that we were able to create our "Privately NY" getaway for your stay and it seems we may have made a loyalist out of you. We look forward to welcoming you on your...

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07/05/2017 08/05/2017
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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The #1 hotel in New York City as voted by the readers of Conde Nast Traveler and Travel + Leisure, The Surrey is a discreet escape on Manhattan's Upper East Side Steps from Central Park, world-class museums, and Madison Avenue shopping, the hotel features Cornelia Spa and Daniel Boulud's Michelin-starred Café Boulud. It is New York City's only Relais & Châteaux hotel. ... more   less 

Additional Information about The Surrey

Address: 20 East 76th Street, New York City, NY 10021-2643
Region: United States > New York > New York City > Upper East Side
Price Range: $560 - $1,206 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Surrey 5*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Orbitz, Despegar.com, TravelUp, Cheap Tickets, Priceline, Cancelon, TripOnline SA, getaroom.com, Jetsetter and HotelQuickly so you can book your The Surrey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Surrey Hotel New York City
Surrey Hotel New York City
Surrey Suite Hotel
Surrey New York City
Hotel Style:
#4 Business Hotel in New York City
#12 Romantic Hotel in New York City
#13 Spa Hotel in New York City
#21 Green Hotel in New York City
#27 Family Hotel in New York City
#45 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Surrey staff and other travellers.
11 questions
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Questions? Get answers from The Surrey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would have preferred a room on the street side of the hotel. Ask for that when booking. Rooms are large by New York standards. A suite is unnecessary, unless you plan on entertaining in your room.”
401louisp, 20 Apr 2017 | Read review
“House keeping for room was wonderful . The room is very noisy I felt like I was sleeping outside. ”
pmoran226, 17 Apr 2017 | Read review
“Higher floor, less street noise”
BayArea52, 14 Apr 2017 | Read review
“west facing one bedroom suite”
ofteninlove, 9 Apr 2017 | Read review
“high floors are away from street sounds - though windows do a good job of keeping rooms quiet.”
SagHarborAlice, 2 Apr 2017 | Read review
5 of 5
AMOMA
USD 569* /night
View Deal
Booking.comUSD 645
Despegar.comUSD 649
travelup.comUSD 711
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Prices are for 1 room, 2 adults
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