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The Surrey

1,933 reviews
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Traveller (352)
Room & Suite (264)
Dining (20)
Overview
  • Excellent76%
  • Very good15%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“cafe boulud”(170 reviews)
“upper east side”(336 reviews)
“central park”(372 reviews)
Free Wifi
Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Room Service
Suites
5.0 Star Hotel
All hotel details
Offers from The Surrey
Offers & Announcements: Up to 30% off and more
Hotel deals
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Reviews (1,933)Write a Review
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1,327
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All reviewscafe bouludupper east sidecentral parkbar pleiadesgrand deluxe salonrelais chateauxmadison avenuerooftop gardennew yorkmuseum mileroom servicein room diningluxury hotelfavorite hotelbottle of champagneturn down servicefour seasons
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531 - 535 of 1,778 reviews
Reviewed 15 September 2015

Everything about this hotel was fabulous! Location, bedrooms, staff and every little small detail. I've been recommending it to everyone I know! From the moment we arrived at the hotel we were greeted by the doormen and looked after so well. The reception staff gave...More

2  Thank A6388ZYannec
Response from pridguard60763, Manager at The SurreyResponded 16 September 2015

Dear Guest, Thank you for taking the time to share your generous feedback from your recent stay with us. We were truly delighted that we exceeded your expectations from our unique design, tastefully appointed details in your accommodation, to the private enclave of our private...More

Reviewed 15 September 2015 via mobile

We stayed in a two bedroom suite, my wife and me with our two sons of 6 and 18 years old. The entrance and lobby area are small and stylish, with awesome photo art to go with it. The staff was competent and proffessional, and...More

2  Thank Warrenberg
Response from pridguard60763, Manager at The SurreyResponded 16 September 2015

Dear Guest, Thank you for taking the time to share your generous feedback from your recent stay with us. We were truly delighted that we exceeded your expectations from our unique design, tastefully appointed details in your accommodation, to the private enclave of our private...More

Reviewed 15 September 2015

upper east 50 meters form central park, famous restaurant within premises, terrible service. Noisy, had to change rooms three times, light sleeper and incredible after I requested the second change, they put me in a even noisier one facing madison avenue, which is a tip,...More

Review collected in partnership with this hotel
3  Thank Antonio B
Response from pridguard60763, Manager at The SurreyResponded 16 September 2015

Dear Guest, Thank you for taking the time to provide us your feedback. In reviewing your comments I saw that there were many challenges and it truly upsets me when we fail to exceed our guest’s expectations. At The Surrey, we strive to have the...More

Reviewed 15 September 2015

We have stayed once before, so our expectations were high... and The Surrey exceeded them in every way. From a beautiful room to consistently helpful staff, The Surrey is a perfect haven in New York. Worth noting are the two bikes in the lobby, great...More

Review collected in partnership with this hotel
1  Thank Trav4114r
Response from pridguard60763, Manager at The SurreyResponded 16 September 2015

Dear Guest, Thank you for taking the time to share your generous feedback from your recent stay with us. We were truly delighted that we exceeded your expectations from our unique design, tastefully appointed details in your accommodation, to the private enclave of our private...More

Reviewed 15 September 2015

My wife and I came into the City for one night at the Surrey this past Sat to celebrate our wedding anniversary. We've done this many times in the past always opting for the larger high end hotels such as the Plaza, Mandarin, Pierre, Carlyle...More

Review collected in partnership with this hotel
Thank Frank O
Response from pridguard60763, Manager at The SurreyResponded 16 September 2015

Dear Guest, Thank you for taking the time to share your generous feedback from your recent stay with us. We were truly delighted that we exceeded your expectations from our unique design, tastefully appointed details in your accommodation, to the private enclave of our private...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
USD 409 - USD 900 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in New York City
#12 Romantic Hotel in New York City
#20 Spa Hotel in New York City
#26 Green Hotel in New York City
#84 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 409 - USD 900 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in New York City
#12 Romantic Hotel in New York City
#20 Spa Hotel in New York City
#26 Green Hotel in New York City
#84 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (352)
Room & Suite (264)
Dining (20)
Amenities (82)
Nearby
Upper East Side
Combining quiet residential neighbourhoods that have
easy access to Central Park with world-famous cultural
institutions, the Upper East Side is one of the most
livable places in the city. Along beautiful Fifth
Avenue, you’ll find Museum Mile, which houses many of
the nation's most famous attractions in a single
stretch, like The Metropolitan Museum of Art and the
Guggenheim Museum. Walk a few blocks into the
...More
Questions & Answers
Ask a question
Beth E
3 September 2017|
AnswerShow all 4 answers
Response from 157Jen | Reviewed this property |
We usually fly into Laguardia. Only about 30 minutes when no traffic. Easy to get to the airport since The Surrey is on the Upper East Side. We take Uber and it's usually between $30-40.
1
Vote
apollosm
15 May 2017|
AnswerShow all 12 answers
Response from PixiPaquita | Reviewed this property |
No they don't have those facilities, but a gorgeous hotel, in a great spot, fantastic staff. They may well provide them for you if you requested them.
1
Vote
NicoleCxx
12 October 2016|
AnswerShow all 4 answers
Response from Calder C | Reviewed this property |
Yes. It's free and good.
1
Vote
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Room Tips
"Try to get a room with a view!!!"
Read review
"A room with a Central Park glimpse is worth requesting. The basic rooms are not as well stocked as the..."
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"Try to book a room on a higher floor away from Madison Avenue and pay a little extra to get a Grand Deluxe..."
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"Most I've stayed in had great view,but the one on the entrance side may have less street noise."
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