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The Surrey

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Room & Suite (277)
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Rooms
23 Dec.24 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent72%
  • Very good16%
  • Average7%
  • Poor3%
  • Terrible2%
Certificate of Excellence
GreenLeaders Silver level
Built in 1926 as a residence hotel, the original Surrey was home to many of New York's most eccentric celebrities. JFK, Bette Davis, Claudette Colbert, and other famous faces who recognized the allure of exceptional, discreet service. In re-creating The Surrey, we collaborated with acclaimed interior designer Lauren Rottet of Rottet Studio—to maintain the integrity of The Surrey’s history while modernizing New York's most intimate address. Rottet's inspiration was a New York City townhouse passed down through the generations. The Surrey is New York City’s only Relais & Chateaux boutique hotel, where discreet service allows guests to retreat from the public—and keep a low profile in an otherwise high profile lifestyle. The Surrey is a residential haven and luxury Upper East Side hotel getaway where guests access and revel in what makes New York City special—without compromising calm personal space.
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Property amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Spa
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Room features
Suites
Non-Smoking Rooms
Good to know
HOTEL STYLE
Residential Neighbourhood
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Up to 30% off and more
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
1020Restaurantswithin 0.5 km
177Attractionswithin 0.5 km
Neighbourhood
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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Reviews (2,070)
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1,909 results
Traveller rating
1,399
282
128
58
42
Traveller type
Time of year
LanguageEnglish
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1,399
282
128
58
42
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All reviews cafe boulud upper east side central park bar pleiades grand deluxe salon relais chateaux madison avenue rooftop garden new york room service in room dining luxury hotel favorite hotel bottle of champagne turn down service wonderful hotel rooms are large
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1 - 5 of 1,909 reviews
Reviewed 1 week ago

Always one of our favorites but no longer. The Surrey is tired and worn out. The rooms are dated and the bathrooms rundown. Even a coat of paint would help. The amenities in the room have really slipped - second tier paper products! The service...More

Review collected in partnership with this hotel
2  Thank Happiness33544557225
Response from hotel_mgmt_team_365, Manager at The SurreyResponded 6 days ago

Dear Happiness33544557225, Thank you for taking the time to share your review. It has been our pleasure to serve as your Upper East Side pied-a-terre throughout the years, and we sincerely apologize that your recent stay fell short of the high standards that you have...More

Hotel's Favourite
Reviewed 19 September 2018 via mobile

This was our first trip to NY and well what can I say....we certainly wasn’t disappointed “The Surrey” is an amazing hotel, the service was fantastic....the beds were comfortable & nothing was too much trouble....the view from roof top was fabulous on an evening....the door...More

1  Thank Vicki H
Response from PedroDias-GM, General Manager at The SurreyResponded 21 September 2018

Dear Vicki H, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your guest room and its amenities. Our team will be very happy to hear that they exceeded your expectations throughout your stay with us. We look...More

Reviewed 1 week ago

In New York the only place to stay is the Surrey. I always while checking in see the same people that have worked there for many years. Polite, always welcome you back and you can get any service the hotel provides with absolutely no problem.More

Review collected in partnership with this hotel
1  Thank Passport00767603130
Response from hotel_mgmt_team_365, Manager at The SurreyResponded 6 days ago

Dear Passport00767603130, Thank you for your kind review. We are delighted to learn that it is our welcoming service and attention to detail that makes us your hotel-of-choice in New York City. It is always a pleasure to have you with us, and we look...More

Reviewed 1 week ago

When you travel a lot, and return to major cities you love, you tend to end up with "your hotel". This is true for us for Paris, London, Lisbon, Rome...but never New York until we stayed at The Surrey. From the first moment you walk...More

Review collected in partnership with this hotel
1  Thank Outspokentraveler
Response from hotel_mgmt_team_365, Manager at The SurreyResponded 6 days ago

Dear Outspokentraveler, We are honored to be “your hotel,” and thank you for your generous review. We will certainly share your kind words with our staff, and we appreciate your additional comments. We look forward to welcoming you again in the summer so that you...More

Reviewed 1 week ago via mobile

Nice hotel but wildly overpriced for the experience. I chose to go back after many years due to location and wanting to treat myself at the end of a very busy few months of travel. Rooms are tired, no bathtub, staff nice enough but not...More

2  Thank Happiness570334
Response from hotel_mgmt_team_365, Manager at The SurreyResponded 6 days ago

Dear Happiness570334, Thank you for allowing us to host your recent Upper East Side getaway, it was a pleasure to have you with us again. While we are glad that you enjoyed your overall stay, we regret to learn that there were aspects of your...More

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Questions & Answers
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Beth E
3 September 2017|
AnswerShow all 4 answers
Response from 157Jen | Reviewed this property |
We usually fly into Laguardia. Only about 30 minutes when no traffic. Easy to get to the airport since The Surrey is on the Upper East Side. We take Uber and it's usually between $30-40.
1
Vote
apollosm
15 May 2017|
AnswerShow all 12 answers
Response from PixiPaquita | Reviewed this property |
No they don't have those facilities, but a gorgeous hotel, in a great spot, fantastic staff. They may well provide them for you if you requested them.
1
Vote
NicoleCxx
12 October 2016|
AnswerShow all 4 answers
Response from CalderC689 | Reviewed this property |
Yes. It's free and good.
1
Vote
Room Tips
"Rooms above the front entrance - especially on the lower floors can be noisy."
SagHarborAlice
3 weeks ago
Read review
"Chose room on front of hotel"
GoPlaces07892501309
4 weeks ago
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"Larger rooms than expected"
frequenttravel32
22 Oct. 2018
Read review
"1509, a suite, did not like the bed and furnishings were very "tired" signs of a lot of were and..."
spOiled12014
19 Oct. 2018
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PRICE RANGE
USD 422 - USD 1,130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the surrey hotel new york citysurrey hotel new york citysurrey suite hotelsurrey new york city
LOCATION
United StatesNew YorkNew York CityUpper East Side
NUMBER OF ROOMS
189
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