We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton New York Times Square Hotel

Show Prices
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton New York Times Square Hotel
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

6,661 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton New York Times Square Hotel
See the most recent reviews
Showing 5,288: English reviews
Phoenix, Arizona
Reviewed 2 July 2016 via mobile

I have stayed at this property before but chose to review again. The location is walking distance to Central Park, Broadway , and Times Square. It is a couple blocks north of Times Square, which although entertaining, has become way too crowded. I find this location just far enough away. The hotel itself seems to have received a recent renovation...

 Report
Helpful?
1Thank Foozeroo
Manchester, England, United Kingdom
Reviewed 1 July 2016

For a hotel of the Sheraton standard this was a poor show. Rooms very noisy, Lifts so slow I grew a beard waiting for them. Very poor customer care. It was my wedding anniversary whilst staying here and I asked for something special for us for our room....nothing, not even an acknowledgement. Will not stay there again.

 Report
Helpful?
2Thank David H
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel. We apologize that your recent stay with us did not meet or exceed your expectations. Your comments are important to us; please email Joseph.Giordano@Sheraton.com to set up a quick chat, so we can make this right. Thanks in advance. Warm Regards, The Sheraton...

Churchville, Maryland
Reviewed 1 July 2016 via mobile

Stayed for 2 days. Really disappointed with club level. Having stayed on other club floors in other hotels, very disappointing. At dinner time, no hot hors d'oeuvres only cheese, crackers, bread along with raw veggies & dip. There was a bowl of apples, oranges & bananas. Breakfast was much better with yogart, cereals, fruit, muffins, croissants. Would have enjoyed waffles...

 Report
Helpful?
Thank Bobcatnation
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel. We are honored that you chose to stay with us! We appreciate your constructive feedback about Club Level amenities; feedback like yours helps us to improve, and to better serve our guests. Please come back and see us again on your next trip...

Pawleys Island, South Carolina
Reviewed 1 July 2016 via mobile

This hotel is extremely expensive. Our hotel room was substandard. Any and everything you wanted to do extra cost extra money. Wi-Fi was extra, breakfast in the restaurant was $40 a person. It might have been different if it was extremely upscale but this was just a plain hotel room.

 Report
Helpful?
1Thank TheSatchers
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel. We are honored that you chose to stay with us! We apologize if your recent stay did not meet or exceed your expectations. We would like to discuss your comments with you further; please email us at Joseph.Giordano@Sheraton.com to set up a quick...

Scottsdale, Arizona
Reviewed 30 June 2016 via mobile

My family went to New York in order to take a cruise to Canada. We spent a night at the Sheraton Times Square before we left. We had 4 rooms and they were adequate but nothing special. My husband and I are Platinum Starwood so we had access to the concierge lounge. It was quite disappointing. Drinks were expensive and...

 Report
Helpful?
Thank Maggie R
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a review of The Sheraton New York Times Square Hotel. We are honored that you chose to stay with us! We appreciate your constructive feedback about Club Level amenities and cleanliness of tables there; feedback like yours helps us to improve, and to better serve our guests. We apologize if your recent stay...

Reviewed 30 June 2016 via mobile

Location of the hotel is very good, couple blocks from walking distance to the Times Square. It is typical New York hotels, with small rooms and expensive rates. It will take you around 70$ from airport to come to the hotel or back. There is gym facilities as well as you can use FEDex office, Starbucks caffe as well inside...

 Report
Helpful?
Thank Rovshan M
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a four-star review of The Sheraton New York Times Square Hotel. We are honored that you chose to stay with us! Please come back and see us on your next trip to NYC! Warm Regards, The Sheraton Times Square Hotel, Guest Relations

Vancouver, Washington
Reviewed 30 June 2016

We stayed at the Sheraton 4 days and enjoyed every day there! A few blocks and we were at the center of Times Square. Broadway shows surround you. The hotel staff was very friendly and helpful on activities to do and helping with transportation. We have stayed in NYC before and had very small hotel rooms with small windows. The...

 Report
Helpful?
Thank Tom S
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a four-star review of The Sheraton New York Times Square Hotel. We are honored that you chose to stay with us! Thank you for your kind words about our "helpful" staff and Times Square location. Please come back and see us on your next trip to NYC! Warm Regards, The Sheraton Times Square...

Newport Beach, California
Reviewed 30 June 2016 via mobile

Attended a conference for about a week and really enjoyed my stay. The bed, linens, and pillows were extremely comfortable which lent to great sleep! The hotel personnel were very helpful and congenial. Wish the room was a little larger, but hey...that's how it goes in New York!

 Report
Helpful?
Thank Diana S
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a four-star review of The Sheraton New York Times Square Hotel. We are honored that you chose to stay with us! You kind words about our hotel and staff are much appreciated. Your constructive feedback about room size is noted - thank you for sharing this with us. Please come back and see...

Lake Placid, Florida
Reviewed 30 June 2016 via mobile

Took the airport er from LGA. Easy way to go. What I love about the Sheraton is the consistency. Always clean. Great bedding. The hotel is in a great location. Easy walk to Rockefeller and the theatre district. Subway is near by. The front desk was very welcoming. We arrived early. Stored our bags and went to town. We only...

 Report
Helpful?
Thank S1582OZamandam
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a four-star review of The Sheraton New York Times Square Hotel. We are honored that you chose to stay with us! You kind words about our hotel and staff are much appreciated. Your constructive feedback about room views is helpful to us, and helps us to improve - thank you. Please come back...

Reviewed 30 June 2016

One of our favorite parts of the yearly dance convention is that we get to stay at the Sheraton! The rooms are clean and the staff is prompt with any of our concerns including issues being fixed before we even asked. For example we had a leaking faucet and before we were able to ask for assistance the cleaning crew...

 Report
Helpful?
Thank Aaron P
John D, Guest Relations Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for taking time to write a five-star review of The Sheraton New York Times Square Hotel. We are honored that you chose to stay with us! You kind words about out hotel and staff are much appreciated. You comments about Jonathan made his day! Please come back and see us on your next trip to NYC! Warm Regards,...

1,543 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1293)
Viewed
Room/Suite (310)
Viewed
Bathroom (129)
Viewed
View from Room (127)
Viewed
Hotel & Grounds (228)
Viewed
Dining (24)
Viewed
Business Centre/Function Rooms (6)
Viewed
Family/Play Areas (4)
Viewed
0:48
Videos (2)
Viewed
Other (463)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (203)
Viewed
Amenities (51)
Viewed
Executive Suite (56)
Viewed
Dining (4)
Viewed
Superior King Room (30)
Viewed
The Hotel (32)
Viewed
Traditional Double Room (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (19)
Viewed
Dining (6)
Viewed
View from Room (3)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Crowne Plaza Times Square Manhattan
Crowne Plaza Times Square Manhat...
#194 of 464 in New York City
8,898 reviews
Midtown
The Westin New York at Times Square
The Westin New York at Times Squ...
#196 of 464 in New York City
1,780 reviews
Midtown
Hilton Garden Inn Times Square
Hilton Garden Inn Times Square
#142 of 464 in New York City
6,642 reviews
Show Prices
Show Prices
Show Prices
Midtown
Novotel New York Times Square
Novotel New York Times Square
#136 of 464 in New York City
4,672 reviews
Midtown
New York Hilton Midtown
New York Hilton Midtown
#322 of 464 in New York City
9,646 reviews
Midtown
Hilton Times Square
Hilton Times Square
#105 of 464 in New York City
6,295 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Effortless travel awaits during your visit to New York City at our Times Square Hotel, located just steps from the Theater District, Sheraton New York Times Square hotel is located between Central Park and Times Square in Manhattan's Midtown business and entertainment district. THE PERFECT NYC MEETING SPACE FOR YOUR EVENT NEEDS Providing a dedicated event staff, redesigned ballroom space and flexible meeting rooms, our NYC meeting space can make your event a total success. 60,000 sq ft of premium meeting space, 43 rooms, customized food and beverage services and more. ... more   less 

Additional Information about Sheraton New York Times Square Hotel

Address: 811 7th Avenue 53rd Street, New York City, NY 10019-6002 (Formerly Sheraton New York Hotel)
Region: United States > New York > New York City > Midtown
Price Range: $307 - $694 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton New York Times Square Hotel 4*
Number of rooms: 1800
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Starwood and Jetsetter so you can book your Sheraton New York Times Square Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton New York Hotel And Towers
Sheraton New York City
Sheraton Hotel New York
Sheraton New York Hotel & Towers
Sheraton New York Towers
New York City Sheraton
Hotel Style:
#42 Green Hotel in New York City
#184 Luxury Hotel in New York City
#202 Romantic Hotel in New York City
#218 Family Hotel in New York City
#225 Business Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton New York Times Square Hotel staff and other travellers.
133 questions
Ask a question

See all questions (133)

Questions? Get answers from Sheraton New York Times Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to secure a room on the south east corner of the building. Your room will look down at Times Square.”
 of 5 bubbles Greenbags, 27 Feb 2017 | Read review
“cleaner bathrooms please”
 of 5 bubbles akhila512, 26 Feb 2017 | Read review
“Upper floors will have better City views.”
 of 5 bubbles Giulianr, 26 Feb 2017 | Read review
“Higher floors have less noise.”
 of 5 bubbles Trackers43, 26 Feb 2017 | Read review
“City Views”
 of 5 bubbles sunsphxsuns, 25 Feb 2017 | Read review
5 of 5