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The Manhattan at Times Square Hotel

8,518 reviews
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Traveller (2055)
Room & Suite (797)
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Overview
  • Excellent41%
  • Very good26%
  • Average18%
  • Poor8%
  • Terrible7%
Travellers talk about
“breakfast bar”(221 reviews)
“times square”(1,162 reviews)
“great location”(888 reviews)
Free Internet
Parking
Non-Smoking Hotel
Suites
Fitness centre
Concierge
Wheelchair Access
4.0 Star Hotel
All hotel details
Offers from The Manhattan at Times Square Hotel
Special Offer: 15% OFF + 3 FREE REWARDS
Hotel deals
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,518)Write a Review
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421 - 425 of 5,616 reviews
Reviewed 28 November 2017 via mobile

We arrived at 940am, tired from a red eye flight, when we arrived, our receptionist mohammed was so nice, he offered us an early check in and waived the fee. He was very accommodating. The room is also very good for the price! And the...More

Thank katzoe123
Response from Brendan M, General Manager at The Manhattan at Times Square HotelResponded 30 November 2017

Thank you for the fantastic review. We're delighted to hear that you had an amazing experience with us. We appreciate your compliments regarding our hard-working team. We will make sure to pass on your kind words to Mohammed. We look forward to hosting you again...More

Reviewed 28 November 2017 via mobile

Staff very helpful and friendly especially Mohammad who’s on reception. Housekeeping staff very helpful anything we need we just had to ask for they were also very kind and friendly. Location of the hotel is excellent and is very central to everything. Would come back...More

Thank Rebecca S
Response from Brendan M, General Manager at The Manhattan at Times Square HotelResponded 30 November 2017

Thanks for the amazing review, Rebecca. It's excellent your time with us was so fantastic. We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job. We look forward to hosting...More

Reviewed 28 November 2017 via mobile

Visited this hotel for the second time and was truly amazed with the customer service I received. Manager Starema Flood was a great help at checkin and managed to get me into a renovated room as I requested. The hotel is within walking distance to...More

Thank BLMardi81
Response from Brendan M, General Manager at The Manhattan at Times Square HotelResponded 30 November 2017

Thank you for the lovely review, BLMardi81. It's excellent your time with us was so fantastic. We're thrilled our team took such wonderful care of you. Manager Starema is a treasured member of our team so it's not surprising you felt so welcome and comfortable....More

Reviewed 28 November 2017 via mobile

We stayed at this hotel in September. Very disappointed. The rooms were old and run down. Mould in the bathrooms. Water trapped under the top coat of the bath due to a dodgy patch up job. Staff at the front desk unpleasant and took forever...More

Thank Theresa S
Response from Brendan M, General Manager at The Manhattan at Times Square HotelResponded 30 November 2017

Thank you for taking the time to share your feedback, Theresa. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your...More

Reviewed 28 November 2017 via mobile

The staff were very friendly and helpful. M. Alam was very kind and was very helpful. The location is perfect, right near everything and easy to get about with the subway right near the hotel. Would come back next timeMore

Thank Brooke B
Response from Brendan M, General Manager at The Manhattan at Times Square HotelResponded 30 November 2017

Thank you for the excellent review, Brooke. We're thrilled your time with us was so amazing and that you were able to enjoy our prime location. We endeavor to go above and beyond to ensure our guests have a memorable experience. It's not surprising that...More

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183848586871124
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 123 - USD 340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#176 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
USD 123 - USD 340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#176 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (2055)
Room & Suite (797)
Dining (20)
Amenities (10)
Family and Play Areas (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
kateykerr2012
19 February 2018|
AnswerShow all 2 answers
Response from Tourfox24 | Reviewed this property |
Not sure what your question is. Call the hotel.
0
Votes
ashleashields
17 February 2018|
Answer
Response from jdraff | Reviewed this property |
Yeah we had one for our son and they didn’t charge for it
0
Votes
DMG63
12 February 2018|
AnswerShow all 2 answers
Response from Tourfox24 | Reviewed this property |
Definitely go for the upgrade. The renovated rooms are very nice. They will put your suitcases in the luggage room if your room isn't ready. I have left my luggage with them countless times and was glad for the service.
1
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123456147
Room Tips
"We got lucky- executive suites are great"
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"the 18th floor has a exclusive elevator - no waiting. It's been renovated and it's very quiet."
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"Don't waste your time."
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"Corner room of Broadway was a great view."
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