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The Manhattan at Times Square Hotel

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6,658 Reviews from our TripAdvisor Community

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There are newer reviews for The Manhattan at Times Square Hotel
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Showing 4,353: English reviews
Maryland
Reviewed 3 January 2017 via mobile

Mohammed Chowdhum was very helpful and kind to us. He asked us what we needed and made us feel very welcome during our stay. All of the staff at this hotel was amazing and we will definitely be staying here the next time we visit New York City.

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Helpful?
1Thank deanakortesis
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for sharing, Deana. We are delighted to hear that you had a wonderful experience with us at The Manhattan. We appreciate your compliments toward Mohammed; he is a crowd favorite and we are so glad that you felt nicely accommodated by him. We're looking forward to your next visit with us. Have a beautiful day, Deana. Yours in...

Loganville
Reviewed 3 January 2017 via mobile

This hotel has very poor housekeeping service. They have no clue how to clean a room. However, for the most part the location of the hotel is perfect for New Years. We understand that most of these hotels have been around for many years but cleanliness sustains the up keep. We were on the 8th floor which is non smoking...

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Helpful?
2Thank Toni B
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for your feedback, Toni. We are always working our hardest to provide fun and comfortable stays for all of our guests. We are disappointed to hear about the problems that you faced. We will share your concerns with our team moving forward. We would love another opportunity to provide a better stay for you in the future. We...

Harpers Ferry, West Virginia
Reviewed 3 January 2017

My daughter and I have been going to NY in December for 13 years. We have stayed many different places. (Marriott Marquis, Westin etc) We had to change our plans at the last minute this year and ended up here. The rooms were not clean. The carpet was dirty. There was hair and dust piled in the corners. The bathroom...

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Helpful?
3Thank ann2633
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for taking the time to submit this feedback, Ann. We regret to hear that we could have done more for you during your stay. We will share all of your concerns with our team moving forward. Our resort fee covers many amenities including international calling, high-speed wireless internet, unlimited use of our business center, and unlimited use of...

Island of Hawaii, Hawaii
Reviewed 3 January 2017

We were here on December 2016 and it was very cold...good thing our hotel was only a few blocks away from Times Square. If we had to walk much farther, we might as well just stay inside the warmth of the hotel room. The receptionist was very accommodating and respectful. She also printed out a map of the places we...

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Helpful?
Thank bobbythompson996
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for the fantastic rating, Guest. We're delighted to hear you enjoyed your stay with us and our wonderful location. We love our location as well. We're overjoyed to be right in the heart of the city. We pride ourselves on providing exceptional service to our guests at all times so it's very pleasing to hear that we were...

Ireland
Reviewed 3 January 2017

Made our 1st visit to the big apple and stayed at the Manhattan at Times Square for 7 nights. So central to every thing you could possibly want. From booking in to housekeeping to the grab and go breakfast our party of 4 could not find fault. Very helpful staff with excellent housekeeping. Ok the hotel needs an upgrade and...

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Helpful?
Thank 560roamer
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, thank you for the great review. We are delighted that your experience with us was so positive. It's wonderful that you were able to take advantage of the hotel's proximity to so many exciting attractions. We're very pleased that our team was able to accommodate you in any way possible, and that your rooms met your expectations. We...

Bracknell, United Kingdom
Reviewed 3 January 2017

I have just returned from New York after spending new year there. I'm really pleased with this hotel and enjoyed my stay. The room was great, I was on the 17th floor, which was great, it was very quiet which meant I had a good nights sleep. The room was clean, spacious and the bed was very very comfortable!!!! We...

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Helpful?
Thank MissSuperdry
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, thank you for the 4/5 rating. We are pleased that your experience with us was a positive one. The location of our hotel is very convenient for sightseeing so we are so happy you enjoyed it. It's fantastic you were able to take advantage of our proximity to so many wonderful attractions, and even visit the Statue of...

Javea, Spain
Reviewed 2 January 2017

Despite we arrived early, we were allowed for an early check Inn, we were very well attended by Mohammad and tryed to solve our necessities. The rooms need a renewal, but in general is OK. The location is very good and close to interesting spots.

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Thank pepe_rib
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, thank you for the 5/5 rating. We are thrilled that you enjoyed your stay with us. Mohammad is a valued member of our team, so it comes as no surprise that he took such good care of you. It's fantastic you were able to appreciate the hotel's proximity to so many exciting attractions. We're looking forward to your...

Burnley, United Kingdom
Reviewed 2 January 2017

Check in very quick, hotel location just off Times Square, staff are fantastic. Room nice and clean, just on the small side. Not sure who was working on reception but she was amazing. Fantastic value for money. We've had the best Christmas ever a big thanks to this hotel.

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Helpful?
Thank Jason N
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for the perfect review, Jason. We are delighted to hear that you enjoyed your experience with us. We appreciate your positive feedback about our staff, as they are an integral part of our success. We hope you were able to enjoy some of the many attractions the city has to offer during your time in New York. Thank...

New York City, New York
Reviewed 2 January 2017

Just want to say a big thanks to the Manhattan for making our stay so special. Especially to Josie on Reception who once we explained the reasons for our trip managed to arrange for us to stay in a nice room on the 19th floor. She also advised us where to go when we needed help with our daughter who...

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Helpful?
1Thank mandyarri
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the 4-star rating and review, Mandy. We're thrilled you had such a pleasant time with us. We strive to offer top-notch service and convenience for our guests. We endeavor to go above and beyond to ensure our guests have a memorable experience with us. It's fantastic you enjoyed and appreciated our prime location. That's what we like to...

New York City, New York
Reviewed 1 January 2017 via mobile

Hotel was lovely and in the perfect location for our trip! Our rooms were clean and spacious with plenty of storage room for our clothes, jackets and cases! Mohammed and Dolly at the breakfast bar couldn't have been more welcoming and made us feel so at home every morning throughout our visit! The breakfast bar and friendly chat each day...

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Helpful?
Thank naaatskinner
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, Thank you for the outstanding review. We're delighted your experience with us was so wonderful. We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free Internet
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Nestled in the heart of New York City, The Manhattan at Times Square Hotel is the ideal base for exploring the most exciting city in the world. Its exceptional location, just steps away from Times Square, Broadway theaters, Fifth Avenue shopping, Rockefeller Center and Central Park, is easy to get to wherever you are. Each room is equipped with convenient amenities, such as coffee/tea maker, ergonomic desk chairs, high speed internet access (for up to 5 devices), and electronic safes. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in our renovated lobby, which features a communal lounge area with a plasma TV and limited time complimentary high speed internet access. In addition, squeeze in a workout at our 24 hrs. Health club at no additional cost. ... more   less 

Additional Information about The Manhattan at Times Square Hotel

Address: 790 7th Avenue at 51st Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $247 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Manhattan at Times Square Hotel 4*
Number of rooms: 685
Reservation Options:
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Hotel Style:
#181 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Manhattan at Times Square Hotel staff and other travellers.
360 questions
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Dunfermline, Scotland

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Questions? Get answers from The Manhattan at Times Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request rooms that use the front two elevatores”
 of 5 bubbles simonk688, 17 Mar 2017 | Read review
“Ask for Mohammad, he'll get you everything you need!”
 of 5 bubbles rachelkJ9267NU, 17 Mar 2017 | Read review
“Prepare to wait at check in”
 of 5 bubbles gsil2014, 17 Mar 2017 | Read review
“Higher floors have better views”
 of 5 bubbles ginamc186460, 14 Mar 2017 | Read review
“Get the top floors”
 of 5 bubbles yomtov18, 13 Mar 2017 | Read review
5 of 5