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Shelburne NYC-an Affinia hotel

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Shelburne NYC–an Affinia hotel
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4,599 Reviews from our TripAdvisor Community

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There are newer reviews for Shelburne NYC–an Affinia hotel
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Showing 4,056: English reviews
New York
Reviewed 10 April 2014

Having been born and raised in NYC, we are proud of the amount and variety of restaurants. Therefore if you find one that does not live up to the standards of such a wonderful metropolis, stay away! This is a great hotel that pays close attention to customer satisfaction, but do yourself a favor. Stay away from the restaurant, Rare....

Review collected in partnership with this hotel
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Helpful?
Thank Anthony C
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review

Dear Anthony C, Thank you for your candid review. We pride ourselves on customized customer service and, therefore, I am thrilled that you enjoyed our close attention to guest satisfaction. I am sorry for the inconvenience that you experienced at our restaurant. Please know that this is not typical of the service that we provide and, usually, receive glowing reviews...

New York
Reviewed 10 April 2014

All "as expected responses" mean those things were good. When I got into my room, it was 77 degrees (by the thermostat) still in the evening. The AC does not turn on at this time of year. I called the front desk to see if I could switch to a lower floor and was told they're just as warm (which...

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Helpful?
4Thank Douglas S
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review

Dear Douglas S, Thank you for your candid review. We take our guest comfort and satisfaction very seriously at Affinia Shelburne. Your experience is not typical of the service we provide. I am so sorry that, based on an unusual spike of warmer weather and our stat-of-the-art central air conditioning system not yet on, that you were uncomfortable. We are...

New York
Reviewed 10 April 2014

I found the AffinaShelburne one-bedroom suite I stayed in to be excellent for our purposes. We needed an extra room for meeting with a small team, and the living area accommodated all of us easily. The kitchen area was modern and useful for preparing coffee and simple meals. The bed was very comfortable. Nice work-out room, too. The halls seemed...

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Helpful?
Thank Ms. Karen V
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review

Dear Ms. Karen V, Thank you for your kind review. I am happy that you found your accommodations to be spacious, clean and comfortable. Affinia Shelburne works well for both business and leisure guests alike. I am happy that the living area within your suite proved helpful with regard to your scheduled meetings. Lastly, I am very pleased to hear...

New York
Reviewed 9 April 2014

I accepted better with all of the good reviews on Trip Advisor. I stayed in a suite which was nice in size, but no fridge, or microwave, no robes..they don't think about the extras which separates them from a 5star hotel. Front desk staff is not so nice! Pillows were horrible, went flat. The pros were that its a great...

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Helpful?
Thank Anarusso01
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review

Dear Anarusso01, Thank you for your candid review. I am so sorry that your experience visiting the Affinia Shelburne was not all that we hope and strive for it to be. I will definitely look deeper into your feedback and will aim to rectify stated concerns, moving forward. In the interim, please feel free to reach out to me directly...

Sorocaba, SP
Reviewed 8 April 2014

In the middle of Manhattan, this hotel has good price and standard rooms. Rooftop bar and the burger restaurant are excelent alternatives. Don't forget to order the sweet potato fries and the burger with blue cheese

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Helpful?
1Thank Marlon_Grando
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review

Dear Marlon_Grando, Thank you for your review. As you indicated, our hotel is beautifully located in the residential area of Murray Hill and is only a few minutes away from many known New York City attractions. I am thrilled that you had the opportunity to enjoy the delicious food at Rare Bar & Grill. Our rooftop bar is open during...

New York
Reviewed 8 April 2014

if you need a good midtown location for a short trip, choose this place! but if you're looking for a hotel to feel 'at home', don't! shabby rooms, bad housekeeping (2 times fresh bedsheets in 12 days??) would not recommend it or go there again. staff was friendly.

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Helpful?
1Thank Mrs. Julia B
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review

Dear Mrs. Julia B, Thank you for your candid review. I am so sorry that your experience visiting the Affinia Shelburne was not all that we hope and strive for it to be. I will definitely look deeper into your feedback and will aim to rectify stated concerns, moving forward. In the interim, please feel free to reach out to...

London, United Kingdom
Reviewed 8 April 2014

We stayed in the Affinia Shelburne on a trip to NYC in April 2014. The hotel is situated close to Grand Central Station and is in walking distance of themain shops and Central Park. We had a suite on 15th floor, it was very large with 2 rooms, nice bathroom and balcony. My main feedback on the hotel was that...

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Helpful?
1Thank JamesA045
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review

Dear JamesA045, Thank you for your kind review. First and foremost, thank you for your feedback regarding our kind, attentive staff. We pride ourselves on providing every guest with a customized, comfortable stay. I will be sure to pass on your review and commend our staff on their continued commitment to wonderful service. I am thrilled to hear that you...

Connecticut
Reviewed 7 April 2014

The Affinia Shelburne was a nice hotel for an overnight. I was in NYC to see a play and needed a hotel just to stay over for one night. The Affinia Shelburne was a 10-minute walk from Grand Central making it very convenient (especially when catching my train home when I was running late!) There is a cute little coffee...

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Helpful?
1Thank allynator2096
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review

Dear allynator2096,. I am thrilled to hear that you found your accommodations to be spacious, clean and comfortable. We pride ourselves on attentive, kind, customized customer service. I am happy, therefore, that you had a positive experience with our staff. As you indicated, our hotel is beautifully located in the residential area of Murray Hill and is only a few...

Providence
Reviewed 7 April 2014

Was looking for a 4-5 star hotel near Grand Central. Read several glowing reviews of this property. Booked through hotel web site for a King room with sofa bed. Upon checking in found out that the description was inaccurate and the room I booked did not have a sofa bed. Staff was helpful and moved me to a room with...

Review collected in partnership with this hotel
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Helpful?
2Thank Todd T
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review

Dear Todd T, Thank you for your candid review. We take our guest comfort and satisfaction very seriously at Affinia Shelburne. Your experience is not typical of the service we provide. I am so sorry that, based on the unusual spike in warmer weather and our state-of-the-art central air conditioning system not yet operating, that you were uncomfortable. We are...

Ottawa, Canada
Reviewed 7 April 2014

I stayed at this hotel for one month. I enjoyed the food at the restaurant downstairs and the location was great. What impressed me the most was the staff, particularly the housekeeping staff. Anna (15th floor, originally from Poland) was very friendly and very attentive to my needs. Since I was staying so long she ensured that everything met my...

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Helpful?
Thank Alexandra S
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review

Dear Alexandra S, Thank you for your kind review. First and foremost, I would like to thank you for expressing the positive experience that you had with our staff, in particular Anna. Here, at Affinia Shelburne, we pride ourselves on attentive, customized customer service. As such, nothing makes me more happy than to hear that you had an enjoyable visit...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Warm. Inviting. Social. Just right for a relaxed city stay. You love action-packed places. But some privacy when you need it. You want a happy medium, an opportunity to be social in a cool environment. Enter the Shelburne NYC, with its warm-toned interior design and homey common areas. Tucked into laid-back Murray Hill, a few blocks from Grand Central Station, it's just right for guests who like to pop down on the train for New York nights with a relaxed vibe. Come kick back, check out the views-and go up to the rooftop while you're at it. Join us nightly for a glass of red or white at our Wine Hour, located in the lobby from 5-6 p.M. · Daily Wine Hour during Social Sips from 5-6PM · Wireless Internet access for all of your devices · 10% off at Celebrity Chef Geoffrey Zakarian’s The National Bar & Dining Rooms · In-room gourmet coffee and tea offerings · Unlimited package handling and storage prior to and during your stay · Business services, including printing · Local and domestic long distance calls · 24/7 access to our state-of-the-art fitness centers · Access to Affinia bikes (where applicable) · Concierge services *Must be redeemed daily, credit may not be rolled over **Fee is exclusive of service gratuities ... more   less 

Additional Information about Shelburne NYC–an Affinia hotel

Address: 303 Lexington Ave, New York City, NY 10016-3165
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: $293 - $601 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shelburne NYC–an Affinia hotel 4*
Number of rooms: 323
Reservation Options:
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Also Known As:
Affinia Shelburne Hotel New York City
Sol Melia New York City
Shelburne Murray Hill Hotel
Affinia Shelburne New York City
Shelbourne Hotel New York
Shelbourne Hotel Nyc
Shelburne Murray Hill New York
Hotel Style:
#25 Spa Hotel in New York City
#28 Green Hotel in New York City
#56 Romantic Hotel in New York City
#61 Family Hotel in New York City
#100 Luxury Hotel in New York City
#101 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Shelburne NYC–an Affinia hotel staff and other travellers.
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Questions? Get answers from Shelburne NYC–an Affinia hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One bedroom deluxe”
 of 5 bubbles A4695XZlisaj, 18 Mar 2017 | Read review
“Ask for room with a view or you end up looking at brick wall”
 of 5 bubbles sharona322, 16 Mar 2017 | Read review
“Let them know you are "highly recommended"”
 of 5 bubbles irwin717, 16 Mar 2017 | Read review
“Ask for an outside facing room. Otherwise you may end up looking directly into other rooms.”
 of 5 bubbles 778aaronw, 13 Mar 2017 | Read review
“Is very comfortable and nice.”
 of 5 bubbles Mike9972, 8 Mar 2017 | Read review
5 of 5