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The Lexington New York City, Autograph Collection

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3,068 Reviews from our TripAdvisor Community

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There are newer reviews for The Lexington New York City, Autograph Collection
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Showing 2,586: English reviews
Kings Langley, United Kingdom
Reviewed 17 August 2015

Stayed at this property due to a business conference over a couple of days. The plus point was the fact that the conference facility here was good and it was serviced very well. Additional points go to location but that's where it ends. Dismayed at the size of my room, I have had bigger rooms in Hong Kong. It really...

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Helpful?
Thank JPDKL
John T, General Manager at The Lexington New York City, Autograph Collection, responded to this review

JPDKL, thank you for sharing this review with us. It is important for us to have the opportunity to learn about our guests' experience. While we are happy to learn you were satisfied with the conference facility and location, we wish that satisfaction was the same with the other aspects of our hotel. Due to the historic nature of our...

Reviewed 17 August 2015

This Marriott hotel did not live up to company standards. As a Gold Elite member, I've stayed in Marriott hotels across the US, NYC included. When I checked in I was not offered the drinks I was supposed to receive as part of my reservation. My 2nd morning, the maid knocked on the door at 9am (I was sleeping) and...

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Thank CCole141
John T, General Manager at The Lexington New York City, Autograph Collection, responded to this review

CCole141, thank you for taking the time out of your day to share this experience with us. We're disappointed to hear the Lexington did not live up to your expectations. It appears you encountered some lackluster service during your stay, and we don't believe this is acceptable. We'll make sure our management team learns of your dissatisfaction so they may...

Reviewed 17 August 2015

After an extremely long wait (5 hours) for our room, we were told that we didn't have the accessible room. We were sent to the 28th floor to an attic room that was not big enough to change your mind let alone fit a wheelchair + adults! Amazingly they did locate a room for us and comped our breakfast. Beautiful...

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Thank tinytraveller38
John T, General Manager at The Lexington New York City, Autograph Collection, responded to this review

tinytraveller38, thank you for sharing your experience with the TripAdvisor community. We're sorry to see your trip got off to a bit of a rough start, but happy it was all resolved in the end! Hopefully we can learn from this instance and prevent it from happening in the future so everyone can start their trip on a positive note....

New Albany, Ohio
Reviewed 17 August 2015

Like some of the recent reviews, I was expecting something special here. I called the day before we arrived and let them know we were coming in early and what kind of room we'd like. When we arrived the next day at that time, the room was not ready. They told me they could put me in a better room...

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1Thank Michelle M
John T, General Manager at The Lexington New York City, Autograph Collection, responded to this review

Michelle M, thank you for taking the time to share your thoughts. We're sorry to hear you did not have an enjoyable stay with us. We work hard to keep all of our guests happy and satisfied. It's discouraging that this was not the experience you had. We'll be sure to pass your feedback regarding the check-in mixup on to...

Hartford, Connecticut
Reviewed 17 August 2015

My husband and I traveled with our out-of-state niece and nephew to visit NYC and catch a Broadway play. Was a bit worried when I saw the reviews about the size of the rooms, so for a bit more, I booked a one bedroom suite. After a long, hot day combing through the Lower East Side we arrived at the...

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1Thank sierrashoo
John T, General Manager at The Lexington New York City, Autograph Collection, responded to this review

sierrashoo, thank you for taking the time to share your thoughts with us. We're thrilled you, your husband, and your niece and nephew had such a great time with us and in the city! It's great to hear the room was perfectly equipped for the four of you. Our staff works incredibly hard to keep everything ready for our guests!...

Reston, Virginia
Reviewed 13 August 2015 via mobile

Excellent location. Old hotel that's been renovated. Theme is 1920's jazz club. Rooms are NY small, bathrooms are marble, nice fixtures and tight on space. Let's put it this way, if you are a big person like my husband (6'4", 250 pounds) you are going to feel cramped or claustrophobic. Tuesday and Wednesday night's are reception for platinum members. Hess...

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Helpful?
2Thank SusanEMR
John T, General Manager at The Lexington New York City, Autograph Collection, responded to this review

SusanEMR, thank you for taking the time to leave us some kind words! We're thrilled to hear you and your husband had such a great stay! However, we're sorry to hear our rooms were a little undersized for your husband. We agree with you about our location. It's a great benefit to have so many attraction so close to our...

Newburgh, Indiana
Reviewed 13 August 2015

My impression when I booked an "Autograph Collection" Marriott, was that it would be something special. Not true. Even though the location is great, and much of the staff was friendly and helpful, I will not be back. I am a lifetime elite member of Marriott, and the room my wife and I received was tiny - even by European...

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2Thank janna39
John T, General Manager at The Lexington New York City, Autograph Collection, responded to this review

janna39, thank you for taking the time to share your experience with us. We apologize we did not meet your expectations. We'll be sure to pass your feedback regarding the rooms on to our management team for further consideration. However, we're very glad to hear you and your wife enjoyed our location as well as most of our staff. We...

Andover, MA
Reviewed 13 August 2015

Stayed 2 nights here while on a business trip to NY. Wonderful old-style hotel that has been recently renovated. Super clean, well appointed room larger than average for NYC. Great fitness room. Very convenient mid-town location. Overall a wonderful stay. Just avoid the restaurant Raffles in the lobby - much better places to eat in close proximity.

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2Thank NYGuyInMass
John T, General Manager at The Lexington New York City, Autograph Collection, responded to this review

NYGuyInMass, thank you for taking the time to leave such a pleasant review! We're very glad to hear you decided to stay with us while on business! It's great you had such an enjoyable experience. We work hard to keep the "old-style" building in great shape, and we're happy you enjoyed the look. We agree the location is superb. It's...

Saint Charles, Missouri
Reviewed 13 August 2015

Convenient location if you have business in mid-town near the UN, or on Park or Fifth. Easy walk to UN, St. Patrick's Cathedral, Waldorf Astoria, etc. Nice lobby area with plenty of seating in the lobby and mezzanine level. Starbucks attached with entrance from the hotel lobby. Room was small. It appeared as if the decor was recently updated, but...

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1Thank barkwood66
John T, General Manager at The Lexington New York City, Autograph Collection, responded to this review

barkwood66, we appreciate the time you've taken to leave us with a review! We're glad you took notice of our convenient location! It seems you were able to do awesome exploring. We're the perfect place for it! It never hurts to have Starbucks nearby for a quick pick-me-up, either! We'll also be sure to send your recommendations of our rooms,...

Yardley, Pennsylvania
Reviewed 13 August 2015

Stayed in this NYC hotel for one night. The price was right and the room was on the third floor but still pretty quiet. The hotel on Lexington Avenue is a great location for mid-town meetings and tourist attractions. But the room was extremely small, even by NY standards. And the Internet service was lousy.

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1Thank Ezra S
John T, General Manager at The Lexington New York City, Autograph Collection, responded to this review

Ezra S, thank you for taking the time to share your thoughts with us. We're sorry to hear we didn't quite meet your standards. It's discouraging that our room did not suit you well, and we apologize for the internet issues. We'll make sure to pass your feedback on to our management team to see if there's any fix available...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Located in the heart of Midtown's fashionable East Side, The Lexington New York City, Autograph Collection debuted as part of the Marriott Autograph Collection hotel in summer 2013 after an extensive $46 million dollar transformation project. Our Midtown Manhattan hotel's full-service accommodations sit in a 28-story building offering 725 guestrooms and suites, with some featuring two baths or balconies. The Lexington Hotel New York City, Autograph Collection is steps from the United Nations, Grand Central Terminal and Park Avenue, and is walking distance to Rockefeller Center, Radio City Music Hall, Bloomingdales, Madison Avenue, Fifth Avenue shopping, Broadway theaters/Times Square, and many museums. The revitalized hotel has been completely transformed and is a great choice for business and leisure visitors looking for an upscale, iconic New York City hotel. ... more   less 

Additional Information about The Lexington New York City, Autograph Collection

Address: 511 Lexington Avenue, at 48th Street, New York City, NY 10017
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $249 - $603 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lexington New York City, Autograph Collection 4*
Number of rooms: 725
Reservation Options:
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Also Known As:
New York Radisson Hotel
Radisson Lexington Hotel New York
Radisson New York City
New York City Radisson
Radisson Lexington New York
Hotel Style:
#183 Luxury Hotel in New York City
#240 Romantic Hotel in New York City
#241 Family Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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