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New York Marriott Downtown

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1,672 Reviews from our TripAdvisor Community

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Showing 1,433: English reviews
Reviewed yesterday NEWvia mobile

Only checked in here as other family members were ... The W next door had offers and was the same price, so maybe I'm comparing the two as same price ... No healthy breakfast options.. Elevators very slow also.. seemed to take for ever to arrive - Very expensive for a bottle of water .. On the plus side, the...

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Helpful?
Thank JKZ10
Rome
Reviewed 3 days ago NEW

Stayed at the 11th floor and had a lovely time seeing the views around the corner room. it had wonderful views too of heritage buildings from the elevator doors. Good restaurant for breakfast. Room lacks electrical outlets for phone and gadgets charging. Centrally located and near subway.

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Thank VanishingPoint
Nottingham, United Kingdom
Reviewed 1 week ago

Hotel close to 911 memorial, and ferry to Statue of Liberty. Hotel was very nice and reception staff were helpful. We arrived a couple of days before thanksgiving and were given information on the Macys parade etc.

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Thank Mel2465
Reviewed 2 weeks ago

ok, its new york city but too expensive for what this is . It lacks cosyness Rooms not very big too but again its new york city . Its really downtown , directly at battery park but somewhat away from the middle of manhattan rooms are typically marriott style , bathroom was very small carpets and elevators are outdated but...

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Thank Bart B
JoeDembek, General Manager at New York Marriott Downtown, responded to this review

Dear Bart B, Thank you for taking the time to write this review. We at the New York Marriott Downtown pride ourselves on our exceptional level of service. I am very sorry to read about your review and apologize that we did not make your stay brilliant. I hope that this will not be your lasting impression. If you decide...

Reviewed 2 weeks ago via mobile

Poor customer service. ROBERT FINN at the front desk told us that there was nothing the hotel could do about the crying baby. Comp us a free breakfast, cheap Marriott for waking up at 5a due to a crying baby! Babies cry but customer service is poor.

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Helpful?
Thank azileretsis
JoeDembek, General Manager at New York Marriott Downtown, responded to this review

Dear azileretsis, Thank you for staying at the New York Marriott Downtown. Please accept our sincere apologies for the noise disturbance you experienced in the early morning hours. We make every attempt to keep all of our guests in a quiet environment so they can have a perfect sleep. We know we have failed you and are very sorry we...

Reviewed 3 weeks ago via mobile

The hotel is near Battery Park, 911 Memorial, financial center and not very far from Chinatown, Broadway. Very good location. Nearest stop of Big Bus is Battery Park. The red Big Bus will take you to see beautiful landmarks in Manhattan.

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Helpful?
Thank Florencio L
JoeDembek, General Manager at New York Marriott Downtown, responded to this review

Dear Florencio L, Thank you for taking the time to write this review. I hope you had a wonderful time touring the Big Apple. You are correct the double decker buses are one of the best ways to see as many sites in NYC as possible! Kind Regards, Joe Dembek General Manager New York Marriott Downtown 85 West St New...

Wrexham, United Kingdom
Reviewed 3 weeks ago via mobile

I was across in New York to run the marathon. The hotel was on the list of options available and not having stayed 'downtown' before I thought I'd give it a go. The hotel was clean, and I had a good size room with a comfortable bed - I got plenty of sleep before and after the marathon! Room views...

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Helpful?
Thank Keith W
JoeDembek, General Manager at New York Marriott Downtown, responded to this review

Dear Keith W, Thank you for taking the time to write this review. I hope you had a wonderful marathon experience and enjoyed yourself. I am glad that the New York Marriott Downtown was able to meet your expectations. Our staff works very hard to ensure our guests enjoy themselves. I will speak with Bills Restaurant regarding breakfast service. I...

Saint Louis, Missouri
Reviewed 3 weeks ago

Robin Christian, it was so unfortunate I did not get to meet you during my stay at this hotel. While the Marriott was very nice and everyone I DID have the opportunity to meet was very friendly, helpful, and went above and beyond, this manager, in my opinion, was unacceptable. One day before my arrival I received an email saying...

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Helpful?
1Thank Sncoakley24
JoeDembek, General Manager at New York Marriott Downtown, responded to this review

Dear Sncoakley24, Thank you for taking the time to write this review on your stay with us. I am quite bothered with your comments of your experience with our staff. it is our goal to ensure that our guests have a memorable experience at our property while staying in New York. As a rewards member you know the standard of...

New York City, New York
Reviewed 4 weeks ago via mobile

We spent three days at this hotel and had an outstanding experience. Staff is professional and helpful at every level. The views from upper floors are incredible. Our room was clean and well appointed.

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Thank yayagirl1
Glenmont, New York
Reviewed 4 weeks ago

I am a platinum rewards member and fortunate to enjoy the concierge lounge. Mario is the best concierge ever! He is friendly to all and a wonderful warm person. He is energetic and personable. His assistant Karen was filling in but it was like she always worked there, and she was also fantastic! The food is superb and so much...

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Helpful?
Thank dmbauer16
JoeDembek, General Manager at New York Marriott Downtown, responded to this review

Dear Dmbauer16, I am so happy to read your review. We always appreciate hearing from our guests. Our staff tries to make you feel like you are one of the family. I will be sure to pass your wonderful comments to Mario and Karen. They both do a wonderful job! Please visit us again when you are back in NYC!...

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Staying in Financial District

Neighbourhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ensconced in polished stone in a contemporary design, the lobby of our downtown Manhattan hotel is simply breathtaking. ... more   less 

Additional Information about New York Marriott Downtown

Address: 85 West Street, New York City, NY 10006
Region: United States > New York > New York City > Financial District
Price Range: $252 - $776 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New York Marriott Downtown 4*
Number of rooms: 504
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Priceline, Hotels.com, Travelocity, Odigeo and Jetsetter so you can book your New York Marriott Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
New York Marriott Downtown Hotel New York City
Marriott New York City
New York City Marriott
Hotel Style:
#122 Business Hotel in New York City
#134 Luxury Hotel in New York City
#153 Romantic Hotel in New York City
#176 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from New York Marriott Downtown staff and other travellers.
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Questions? Get answers from New York Marriott Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views and upper rooms quieter. Corner rooms are best.”
 of 5 bubbles VanishingPoint, 2 Dec 2016 | Read review
“we were on 11th floor and generally quiet at night though could hear bin lorries!”
 of 5 bubbles Mel2465, 28 Nov 2016 | Read review
“Great views from every room that I have stayed in”
 of 5 bubbles dmbauer16, 3 Nov 2016 | Read review
“Ask and then check it out before committing.”
 of 5 bubbles lieuf, 3 Nov 2016 | Read review
“Higher floors facing the Hudson River have the best views.”
 of 5 bubbles OldCajun, 1 Nov 2016 | Read review
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