The hotel is located across the street from a medical center, and near many others , so they have a lot of people who have come for medical reasons. Rooms are very large and very comfortable, particularly if you are staying for an extended stay. There is a real working kitchen with a full refrigerator, and large microwave and stove top. The lighting is excellent for reading The bathroom is well equiped, and has toiletries in refillable bottles in the shower. There is also a full length counter along one wall. Maintenance needs to be more attentive, however, to checking that all drains are working properly The location of the bathroom, however, is not great. It is literally on top of the bed. One issue the hotel has, is climate control. There is only heat or cool, and it is controlled by the season. On checking in they should alert you to this, so you dont spend time trying to get air on and being frustrated that you cant. The front desk staff is very nice though and friendly…
I can't really say anything spectacular about the Garden Suites. Most disappointing was the apparent lack of covid protections. I expected to see more signs of sanitation efforts in rooms and lobby. Only 2 small elevators for the whole building, especially when the amount of persons are limited, are not adequate for peak times. Water pressure in shower are poor. The rooms are huge and a great value for NYC.
This was my first time at this hotel. This was a visit into the City for medical treatment. I found the check in staff to be very nice, very friendly. We needed to check out one day before our scheduled check out day and we were not charged the extra day. Hotel was clean and the cleaning staff also were very friendly. I will definitely stay at this hotel again and would recommend it to anyone looking for a clean, reasonably priced hotel.
We have stayed several times and each time the room was comfortable and clean. Staff are friendly and helpful. Kris and Nigel in particular. We stay with our dog, and they are very accommodating. The location is quiet but very convenient to shops and restaurants.
Did not want to spend an arm and a leg...found Garden Suites. Great location and large, I mean LARGE rooms. Sitting area; very comfy bed and pillows; not too loud from the street. Friendly at the desk; covid-prepared. Willing to deliver food, but there are plenty of places within a block. Plus a well stocked kitchenette. I'll be here again. Great deal for NYC.
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