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26/11/2017 27/11/2017
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    Doubletree Hotel Metropolitan - New York City

    569 Lexington Ave, New York City, NY 10022-7562
    +1 855-605-0318
    Hotel website
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    26/11/2017 27/11/2017
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    Savings alert: 46% below average rate

    The price you found is 46% lower than this hotel's average rate of USD 218/night.

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    USD 117*
    USD 141*
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    Traveller (720)
    Room & Suite (399)
    Dining (40)
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    Overview
    • Excellent27%
    • Very good40%
    • Average21%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “double tree” (133 reviews)
    “great location” (679 reviews)
    “warm cookie” (58 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
    Offers from Doubletree Hotel Metropolitan - New York City
    Special Offer: Breakfast for 2 and WiFi
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    Rooms
    26 Nov.27 Nov.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (4,961)
    There are newer reviews for Doubletree Hotel Metropolitan - New York City
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    1,941 - 1,945 of 4,121 reviews

    Reviewed 1 July 2015

    I have over 500,000 Hilton points, and this is by far my worst experience. The check-in line was ridiculously long (no it was not a big bus tour), the shower in my room did not work and getting anyone to answer the phone was impossible....More

    2  Thank nyinpb
    Response from nycdtdt, Guest Relations Manager at Doubletree Hotel Metropolitan - New York CityResponded 5 July 2015

    Dear nyinpb: We are truly sorry to hear of the undesirable service you received. Please reach out to me to Make It Right. Your comments and feedback are very much valued and will be reviewed with the team to further our service. Thank you for...More

    Reviewed 30 June 2015

    This hotel was very disappointing, we did not receive the room we booked and paid for, there were a previous guest's socks in the bed, the air conditioner was noisy and couldn't be turned off and the bell staff were rude and aggressive. I would...More

    Review collected in partnership with DoubleTree by Hilton
    2  Thank Nicole W
    Response from nycdtdt, Guest Relations Manager at Doubletree Hotel Metropolitan - New York CityResponded 5 July 2015

    Dear Nicole W: We are very sorry to learn of your disappointing stay. There is always a Manager on Duty to address your concerns for a more comfortable and pleasant time. Your comments and feedback are very appreciated and will be reviewed with the team...More

    Reviewed 30 June 2015 via mobile

    We stayed last weekend in this Hilton. The check in was good, the lady was very nice and helpful. After check in we put our luggage in our room and left right away to explore NYC. When we got back we used the bathroom the...More

    1  Thank Justyna B
    Response from nycdtdt, Guest Relations Manager at Doubletree Hotel Metropolitan - New York CityResponded 5 July 2015

    Dear Justyna B: We are happy to hear you had an overall good stay. We sincerely apologize for the presentation of the bathroom and the meager service you received. Yet, we hope you enjoyed our amazing city. Thank you for staying with us. We look...More

    Reviewed 30 June 2015

    The staff is great and I generally stay at the Double Tree Metro while in the city for business. The location is excellent and it's close to Park Avenue, 5ht Ave., and Rockefeller Plaza. It's not too far from the theatre district either. Very central...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Anne R
    Response from nycdtdt, Guest Relations Manager at Doubletree Hotel Metropolitan - New York CityResponded 5 July 2015

    Dear Anne R: It is GREAT to know you are a fan of our hotel! We are very happy to hear you enjoyed our service, accommodations and central location at 51st Street and Lexington Avenue. We do offer a complimentary refrigerator that is readily available...More

    Reviewed 30 June 2015

    This was a very disappointing 3 nights in the heart of the Big Apple. Bathroom extremely small, A/C is from the 70s and it's so loud that the TV is totally useless unless you have the volume on it's highest setting, and then I'm sure...More

    Review collected in partnership with DoubleTree by Hilton
    3  Thank Raffi C
    Response from nycdtdt, Guest Relations Manager at Doubletree Hotel Metropolitan - New York CityResponded 5 July 2015

    Dear Raffi C: We are sorry to learn of your disappointing time with us. Regrettably, we do not offer coffee makers within our rooms. A complimentary refrigerator is available upon request. Aside the from the bed side tables, there are additional outlets in the room....More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 126 - USD 473 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #211 Luxury Hotel in New York City
    • #221 Family Hotel in New York City
    • #230 Romantic Hotel in New York City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 764
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Hotwire, Cheap Tickets, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Doubletree Hotel Metropolitan - New York City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Manhattan
    • Also Known As
    • Doubletree New York City ,
    • New York City Doubletree ,
    • Doubletree Metropolitan New York ,
    • Doubletree Metropolitan Hotel New York City
    Add Photo Photos
    Traveller (720)
    Room & Suite (399)
    Dining (40)
    Hotel & Grounds (480)
    Bathroom (80)
    Business Centre & Event Rooms (7)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Ask a question
    Questions & Answers
    BellaHughes
    3 November 2017|
    AnswerShow all 4 answers
    Response from Brenda S | Reviewed this property |
    I have to say I loved our room, it was spacious and really clean so I wouldn't let it worry you just now, I would say judge your room when you get there as opinions differ ........enjoy NY :)
    1
    Vote
    JenDeGregorio
    24 October 2017|
    AnswerShow all 3 answers
    Response from Jaymeswd | Reviewed this property |
    I’d suggest calling a few days before. We booked through a third party and the manager gave us a free upgrade just for asking the day before checkin. I’m sure if you’re will you pay more money they would be willing to... More
    0
    Votes
    BellaHughes
    18 October 2017|
    AnswerShow all 9 answers
    Response from kaw118 | Reviewed this property |
    Do as we do - invest in a travelling kettle, 2 mugs & tea, not requiring milk & suitable conveter plug
    2
    Votes
    Room Tips
    "Pay for an upgrade if you can...standard rooms are small."
    Read review
    "Floor 17 was great for us."
    Read review
    "high floor and away from the lifts"
    Read review
    "Our room was at the end on the hallway 1049 and was very quiet."
    Read review
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