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Crowne Plaza Times Square Manhattan

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9,041 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Times Square Manhattan
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Showing 6,931: English reviews
Halifax, Canada
Reviewed 13 November 2014

The location of this hotel is pretty much perfect for anyone visiting NYC, especially if you're interested in catching some Broadway shows. Our room was clean, the bed was comfortable, and it was quiet at night. We slept very well. But, our service was inconsistent to say the least, particularly when it came to how the room was cleaned/made up....

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Helpful?
1Thank Michelle B
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Michelle, Thank you kindly for your review. Negative or positive, we take all reviews very seriously as they help us determine what we are doing well and what we have to get better at. We appreciate your time and for choosing us as your hotel of choice this time around. We're glad to hear that for the most part,...

Dallas, Texas
Reviewed 13 November 2014

Great location, right in the heart of time square and within walking distance to shopping on 5th avenue. The hotel and rooms were very clean and seemed either new or recently remodeled compared to most hotels in NYC.

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Helpful?
Thank Lisa H
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Lisa! Thank you so much for your review! We're so glad that you had a great time in NYC and with us here at the Crowne Plaza Times Square. We hope everything went accordingly and you enjoyed our service. We hope you'll return to us very soon and let us earn that last star! Regards, Syed Abid Guest Services...

Sulphur, Louisiana, United States
Reviewed 13 November 2014 via mobile

This hotel is a wonderful place. The 2nd night our AC started making noise, the staff moved us. The next morning they gave us a free breakfast. Well I paid for a room with a view, so they moved us again. And for all the trouble gave us free wine, and snacks!!! The staff was wonderful! I would stay here...

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Helpful?
Thank Selene T
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Selene, Thank you for staying with us! We're happy to hear you were accommodated accordingly and you enjoyed your stay with us. We hope everything went great in regards to service. We would love to have you back for another stay. Have a great day! Regards, Geoffrey Mills Managing Director

Reviewed 12 November 2014

We arrived for our sixth stay in the Crowne Plaza, We have loved staying in this hotel, the reason we always returned and have recommended this hotel to friends and family. This time around there was a party of seven staying in the hotel on our recommendation, we all booked the same room type. When we arrived in the hotel...

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Helpful?
2Thank Jennifer M
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Jennifer, Let me start by saying thank you for giving us the opportunity to serve your hospitality needs. You're a long-standing guest with us and have experienced great service prior to this stay so I can certainly appreciate your concerns when it comes to our service. Jennifer, customer service is paramount. I cannot emphasize that enough. Regardless of how...

Paris, France
Reviewed 12 November 2014

I stayed in this hotel for a full two weeks; I had a clean and reasonably quiet room on the 25th floor (main source of noise from the adjacent room with a connecting door to mine which, though not open, did not block the noise as much as a wall would have; no real noise from the street). The staff...

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Helpful?
Thank Kath M
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Kath M, Thank you for the kind review and for staying with us. We're glad to hear you had a good stay with us. It's also great to hear that our staff was accommodating, courteous and welcoming. We have our Grind & Co option for guests that want breakfast on the run but we also have a full sit...

Glasgow, Scotland, United Kingdom
Reviewed 12 November 2014

A good place to rest in as New York has a lot to see and do, situated in a well placed area to allow you to do all you want to do in New York. Placed approx 10 walking minutes from the main in times square ( more if shop gazing or what is going on around you) in a...

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Helpful?
Thank Andy T
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Andy! Thank you for staying with us and leaving us a review! Happy anniversary! We're so happy to hear you had a great stay with us. Our location is ideal for those that want to be in the heart of Times Square and enjoy the large crowds and foot traffic. We hope you enjoyed your stay and got to...

Cleveland, Ohio
Reviewed 12 November 2014 via mobile

We had an enjoyable long weekend at this hotel. You can't beat the location if you are looking to be near/in Times Square. Everything is in walking distance. The room was great beds kind of small but that's my only complaint. The lighting was good and it was clean. Food is good in the restaurant and bar. No complaints. Employees...

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Helpful?
Thank moetpa
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi moetpa! Thank you very much for taking the time to share your feedback. We are pleased to hear you enjoyed the location of our hotel and most importantly the friendliness of our staff. The genuine care is our highest mission and this is the reason why it means so much to us that you found our staff helpful with...

Scarsdale, New York
Reviewed 11 November 2014

We recently stayed at the Crowne Plaza in Times Square and while I was impressed with how quiet our room was (it's true we were on the 40th floor!), I was also disappointed that there wasn't even a bottle of water in the room! You'd think if you were paying close to $400 for a room, that there might be...

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Helpful?
Thank Arthur G
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Arthur, Thank you so much for leaving us a review. We're glad to hear that your stay with us was overall, pretty good. I do apologize that there were no water bottles in your room. We do provide both water bottles and coffee pots with cream, sugar, tea, and coffee. I do apologize that you didn't find these items...

Bexhill, England, United Kingdom
Reviewed 11 November 2014

Very much enjoyed our stay at the crowne plaza, brilliant location right in Times square so this was great for us to be able to be in thick of it. 50th street subway was only up the road or you can walk down to 42nd at the bottom of times square. The room was very nice stayed on the 43rd...

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Helpful?
Thank mitchellh865
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi mitchellh865, Thank you very kindly for your review. We are so glad you had a great time with us here at the Crowne Plaza Times Square. Our location really is perfect for guests looking to stay in the hustle and bustle of Times Square. Close to all attractions and as you mentioned, subways. I do apologize about the misinformation...

Bangor, United Kingdom
Reviewed 11 November 2014

stayed here for a February birthday treat for my wife. We stayed in the hotel for four nights and had no complaints. the locations is ideal to all of the sites and delights of new yorks. the rooms are extremely sizeable and well decorated. didnt stay in the hotel room that much only to sleep and refresh. close by is...

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Helpful?
Thank Dewindoeth
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Dewindoeth, Thank you very much for your review. We're so happy to hear that you and your wife enjoyed your stay with us. Our staff really does try to go above and beyond for our guests. We're glad you could stay with us. We hope you'll visit us again soon! Have a great day! Best, Fatena Q. Williams Front...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $328 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#134 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of Time Square”
 of 5 bubbles TCT2, 28 Mar 2017 | Read review
“Make sure you can control the room temp.”
 of 5 bubbles tracysL4883EW, 23 Mar 2017 | Read review
“Our room was on a corner, away from Times Square. One window looked back towards the river.”
 of 5 bubbles BlaineA_11, 21 Mar 2017 | Read review
“best views amazing staff in the heart of time square quiet very clean”
 of 5 bubbles DonFournier64, 19 Mar 2017 | Read review
“High floors with views over the Hudson appear quieter.”
 of 5 bubbles Pneuma1, 19 Mar 2017 | Read review
5 of 5