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Crowne Plaza Times Square Manhattan

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9,019 Reviews from our TripAdvisor Community

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Showing 6,915: English reviews
Birmingham, Alabama, United States
Reviewed 14 November 2014

I stayed at the Crowne Plaza a few weeks ago. It's a great location for walking to a lot of things such as shopping, sight seeing, and restaurants. The view from our room was of Times Square and the empire state building which was amazing. The service throughout our stay was impeccable, from the front desk to the bartenders in...

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Helpful?
1Thank Kim M
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Kim, Thank you kindly for your review! We're so delighted to hear everything went great during your stay with us and we hope you enjoyed our services thoroughly. Our location really cannot be beat. Step out and you're in the hustle and bustle of Times Square! We hope you'll be back to visit us again soon! Regards, Fatena Q....

Reviewed 14 November 2014 via mobile

This hotel is a wonderful place. As Anthony checked us in he was amazingly very polite and very respectful. We loved our room and service,it's was very clean and had the best time square view possible. Next time I'm in New York this hotel is our number 1 choice...

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2Thank ReyTirado
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi ReyTirado! Thank you for staying with us and the kind review! We're happy to hear about your stay and are glad you had a great time with us. Anthony is amazing! He really takes pride in his work and does it well. We hope to see you again soon. Stay warm and have a great day! Regards, Fatena Q....

Whitehouse Station, New Jersey
Reviewed 14 November 2014

The hotel and rooms were very clean. If you are a priority club member you receive complementary NY sports club pass and free breakfast. This club small but a complete gym with studio. This location has a 4 lane indoor lap pool.

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Helpful?
Thank amfkls08
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello amfkls08, Thank you very much for your review! Glad to hear you had a good stay with us. Priority Club members, as you stated, do get free access to our New York Sports Club as well as free WiFi in our rooms. We thank you for staying with us and allowing us to serve your hospitality needs. We hope...

Manchester, United Kingdom
Reviewed 13 November 2014

If you want to be in the thick of it this is the hotel for all the attractions and the subway. Reception area is always busy because, unless you pay for wi-fi, this is where everyone gathers to get on the internet for free. Reception staff were not overly friendly on arrival but later on during our stay, they seemed...

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Thank Teddy-on-the-go
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Teddy-on-the-go, Thank you very much for your great review! We're happy to hear that you enjoyed your stay with us here at the Crowne Plaza Times Square. I can assure you, we loved having you. We are sorry to hear about some of the issues you faced while on property. Even minor issues have a tendency to ruin major...

Halifax, Canada
Reviewed 13 November 2014

The location of this hotel is pretty much perfect for anyone visiting NYC, especially if you're interested in catching some Broadway shows. Our room was clean, the bed was comfortable, and it was quiet at night. We slept very well. But, our service was inconsistent to say the least, particularly when it came to how the room was cleaned/made up....

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1Thank Michelle B
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Michelle, Thank you kindly for your review. Negative or positive, we take all reviews very seriously as they help us determine what we are doing well and what we have to get better at. We appreciate your time and for choosing us as your hotel of choice this time around. We're glad to hear that for the most part,...

Dallas, Texas
Reviewed 13 November 2014

Great location, right in the heart of time square and within walking distance to shopping on 5th avenue. The hotel and rooms were very clean and seemed either new or recently remodeled compared to most hotels in NYC.

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Helpful?
Thank Lisa H
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Lisa! Thank you so much for your review! We're so glad that you had a great time in NYC and with us here at the Crowne Plaza Times Square. We hope everything went accordingly and you enjoyed our service. We hope you'll return to us very soon and let us earn that last star! Regards, Syed Abid Guest Services...

Sulphur, Louisiana, United States
Reviewed 13 November 2014 via mobile

This hotel is a wonderful place. The 2nd night our AC started making noise, the staff moved us. The next morning they gave us a free breakfast. Well I paid for a room with a view, so they moved us again. And for all the trouble gave us free wine, and snacks!!! The staff was wonderful! I would stay here...

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Helpful?
Thank Selene T
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Selene, Thank you for staying with us! We're happy to hear you were accommodated accordingly and you enjoyed your stay with us. We hope everything went great in regards to service. We would love to have you back for another stay. Have a great day! Regards, Geoffrey Mills Managing Director

Reviewed 12 November 2014

We arrived for our sixth stay in the Crowne Plaza, We have loved staying in this hotel, the reason we always returned and have recommended this hotel to friends and family. This time around there was a party of seven staying in the hotel on our recommendation, we all booked the same room type. When we arrived in the hotel...

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Helpful?
2Thank Jennifer M
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Jennifer, Let me start by saying thank you for giving us the opportunity to serve your hospitality needs. You're a long-standing guest with us and have experienced great service prior to this stay so I can certainly appreciate your concerns when it comes to our service. Jennifer, customer service is paramount. I cannot emphasize that enough. Regardless of how...

Paris, France
Reviewed 12 November 2014

I stayed in this hotel for a full two weeks; I had a clean and reasonably quiet room on the 25th floor (main source of noise from the adjacent room with a connecting door to mine which, though not open, did not block the noise as much as a wall would have; no real noise from the street). The staff...

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Thank Kath M
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Kath M, Thank you for the kind review and for staying with us. We're glad to hear you had a good stay with us. It's also great to hear that our staff was accommodating, courteous and welcoming. We have our Grind & Co option for guests that want breakfast on the run but we also have a full sit...

Glasgow, Scotland, United Kingdom
Reviewed 12 November 2014

A good place to rest in as New York has a lot to see and do, situated in a well placed area to allow you to do all you want to do in New York. Placed approx 10 walking minutes from the main in times square ( more if shop gazing or what is going on around you) in a...

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Thank Andy T
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Andy! Thank you for staying with us and leaving us a review! Happy anniversary! We're so happy to hear you had a great stay with us. Our location is ideal for those that want to be in the heart of Times Square and enjoy the large crowds and foot traffic. We hope you enjoyed your stay and got to...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $326 - $622 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#137 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on a corner, away from Times Square. One window looked back towards the river.”
 of 5 bubbles BlaineA_11, 21 Mar 2017 | Read review
“best views amazing staff in the heart of time square quiet very clean”
 of 5 bubbles DonFournier64, 19 Mar 2017 | Read review
“High floors with views over the Hudson appear quieter.”
 of 5 bubbles Pneuma1, 19 Mar 2017 | Read review
“The higher the better for noise reduction and daylight.”
 of 5 bubbles Nigel19482014, 17 Mar 2017 | Read review
“Request a Broadway facing room.”
 of 5 bubbles DanaM60745, 16 Mar 2017 | Read review
5 of 5