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Crowne Plaza Times Square Manhattan

9,988 reviews
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Traveller (3000)
Room & Suite (1149)
Dining (96)
Overview
  • Excellent48%
  • Very good34%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“times square”(2,555 reviews)
“sandra esp”(114 reviews)
“vicky martin”(109 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
28 Jan.29 Jan.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (9,988)Write a Review
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2,811 - 2,815 of 7,675 reviews
Reviewed 8 September 2015

Loved this hotel! The check in was wonderful, as an IHG rewards member Evelyn at the front desk treated me like a Queen, she not only upgraded me but throughout my stay she made me feel so welcomed! Later I had lunch at the restaurant...More

Thank TKA978
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded 29 September 2015

DearTKA978 (9/7/15), Thank you for choosing Crowne Plaza Times Square and for your five stars review, your feedback is important to us. There is nothing that makes us happier than reading reviews like yours! This is exactly what we stand for and we strive for....More

Reviewed 7 September 2015 via mobile

I am an IHG Platinum member and luckily I was able to stay here for free. I live in NYC (well Brooklyn), so I'm used to everything here, but if you are reading this and are planning to tour NYC very soon and want one...More

Thank nyyanksrdbest
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded 17 September 2015

Dear Nyyanksrdbest, Thank you for being an IHG Platinum Rewards member, we greatly appreciate your loyalty to our IHG brand and hotel. Your feedback is very important to us. We are thrilled to know you had a great stay with us and enjoyed the space...More

Reviewed 7 September 2015 via mobile

Really shocked at the check-in...my friend is a spire elite member of the IHG program, and was treated terribly by the check-in staff. There was no priority check in process, the brand guidelines are clearly confused. This hotel is completely focused on ripping off guests,...More

Thank Rodneyhicks
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded 8 September 2015

Dear Rodneyhicks, Thank you for choosing Crowne Plaza Times Square and for your review, your feedback is important to us. We are pleased to know you enjoyed the comforts and Hudson View from your room. We humbly apologize for any inconvenience you may have encountered...More

Reviewed 6 September 2015 via mobile

Cant beat Crowne Plaza Times Sq. Fantastic location and the staff is wonderful. This is the third time we've been here and we will be coming back again and again. Of course, T. Sq and Broadway are around the corner. Shopping, restaurants, Central Park, etc....More

Thank GeorgefromMexico
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded 29 September 2015

Dear GeorgefromMexico, Thank you for choosing Crowne Plaza Times Square and for your five stars review, your feedback is important to us. We are delighted to learn you had a great stay with us that and this is the third time you have chosen our...More

Reviewed 6 September 2015

the room is very clean, enough spaces, and very comfortable to stay. The hotel has very good location in Times Square. There are two subway line nearby. Very easy to anywhere. But no refrigerator in the room. WiFi was very slow.More

Thank Namiki-1
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded 17 September 2015

Dear Namiki-1, Thank you for choosing Crowne Plaza Times Square and for your review, your feedback is important to us. We are thrilled to learn you had a nice stay with us and enjoyed our property and comforts in your room. Although our rooms are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
USD 150 - USD 436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#80 Family Hotel in New York City
#93 Romantic Hotel in New York City
#144 Luxury Hotel in New York City
#146 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 150 - USD 436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#80 Family Hotel in New York City
#93 Romantic Hotel in New York City
#144 Luxury Hotel in New York City
#146 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3000)
Room & Suite (1149)
Dining (96)
Pool & Beach (13)
Hotel & Grounds (1805)
Bathroom (170)
Business Centre & Event Rooms (10)
Family and Play Areas (4)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
elizabeth1606
18 January 2018|
AnswerShow all 5 answers
Response from Chelin_PR | Reviewed this property |
I understand if you ask for a Times Square view you will be charged, but the views are phenomenal. If you haven't heard back from the hotel give them a call and ask. They are probably full.
0
Votes
LynneS_NY
17 January 2018|
AnswerShow all 5 answers
Response from Brownie0010 | Reviewed this property |
We booked through Virgin and didn't pay any service charge. Just the price of the flights and the hotel.
0
Votes
Tara L
5 January 2018|
AnswerShow all 5 answers
Response from BrummieWelsh | Reviewed this property |
We also booked with Virgin and were told the same. On researching I found out that if you are an IHG member (loyalty scheme for Crown Plaza and Holiday inn) then you did not have to pay. I joined and checked with the hotel... More
1
Vote
Room Tips
"higher floors, with city views"
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"All rooms are great, corner rooms are a bit larger."
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"Times Square View"
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"Request a view of Times Square, we had a corner view of the Hudson that was quiet and nice"
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