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Crowne Plaza Times Square Manhattan

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8,893 Reviews from our TripAdvisor Community

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Showing 6,826: English reviews
Macclesfield, United Kingdom
Reviewed 6 December 2014 via mobile

The crowne plaza at Times Square is in a perfect location in New York We had a Times Square view and the room was lovely and spacious compared to other city hotels we have stayed in . The buffet breakfast gives you a good start to the day and is open until 11.30am daily. Alfredo made our morning everyday!! The...

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Helpful?
1Thank Ali N Lee N
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Ali N Lee N, Thank you very much for your review. We're glad to hear that you had a great stay outside the last 5 minutes. That's disheartening to hear. We never want our guests to feel that our service is sub par. Customer service is extremely important to us and we'll continue to work towards perfection. We're sure...

Nottingham, United Kingdom
Reviewed 6 December 2014

We Had checked in to a hotel around corner (broadway on times square) and checked out as was not willing to stay there (read the review) So walked into reception with nowhere to stay 8pm on a raining November night and got a room here on the 17th floor facing times square For the same prices the other hotel But...

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Helpful?
Thank loulousheffield
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello loulousheffield, Thank you for the wonderful review. We're glad you allowed us the opportunity to serve your hospitality needs. We can understand that sometimes, the property you're at just doesn't match your personality. Just like anything else, it has to feel right. We're happy to have had you. We hope you'll be back to visit us again very soon!...

Reno, Nevada, United States
Reviewed 5 December 2014

I have stayed in this hotel before and had a wonderful experience, although this time did not have the same experience. Upon checking into my room, I found a dirty toilet seat. I had to wait 2 hours for toilet paper one day calling twice becuz when the room was "cleaned" they left whatever was left over from the last...

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Helpful?
1Thank Tammy N
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Tammy N, Thank you for your stay. Let me preface that by saying, thank you for being a returning guest. We appreciate your business and company very much. We are extremely disheartened in reading your review. We can understand your frustrations. No one should be rushing you out of your room. Point, blank, period. You've been our guest prior...

Rishon Lezion, Israel
Reviewed 5 December 2014

I have arrived at this hotel again with my mother and my brother They have never visited USA before and this is their first visit to the country. We have booked this hotel in advanced because I wanted them to have the same experience That me and my wife had in our last visit in new York. And what a...

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Helpful?
Thank gilad_and_dana
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi gilad_and_dana! Thank you very much for your kind review! We're so glad you had a great stay with us. We're happy to hear you were given a room with a better view! We do try our best to provide our guests with the best service we possible can. We hope you and your family enjoyed your time in NYC....

Raleigh, North Carolina, USA
Reviewed 5 December 2014 via mobile

The location is terrific, and that is the main reason to stay at this hotel. If I were vacationing, I would probably write a better review, for business? meh... The facility is showing its age, as hotels go, sans the location, it is obscenely priced for its amenities. For the tablet/smart phone generation - plenty of outlets, for the laptop/mouse...

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Helpful?
1Thank Lu_M_10
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Lu_M_10, Thank you very much for your review. We're glad you took the time to leave us some feedback. It'll go a long way to improve our services and amenities. We're happy to know that you enjoyed the location and staff. Saying that, we are currently going through a very expansive renovation project. You should see a welcomed change...

Pennsylvania
Reviewed 5 December 2014

We booked this hotel with the premise that in was centrally located to Manhattan. The hotel is located off Broadway, just north of the intersection at Times Square. The Hershey store is next door. and across the street is the Reese's store. 5 Blocks East is Radio City Music Hall, NBC Studios and the Today Show. There are plenty of...

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Helpful?
1Thank TBRD113
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello TBRD113, Thank you for the wonderful review! You've given some great tips on where to get started if you're unfamiliar with the area. When you're as central as we are, you have so many options just as you mentioned. It's a great problem to have. We're glad you provided some great details as far as parking and our main...

Birmingham, United Kingdom
Reviewed 4 December 2014

Well, what can I say? With my first trip ever to NYC - a trip of which I planned to do before I was 40, and actually spent my 40th in NYC - with my father, I was not disappointed in the slightest. A great city of which I will certainly make a come-back to! And to top it off,...

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Helpful?
2Thank MichaelParker74
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi MichaelParker74! Thank you for your review. Let me first say, welcome to NYC. We're glad we were your first. That's special to us. We're happy to know you and your dad had a great time with us. I'm sure our staff loved having you and we hope you you'll be back with us soon! Have a great day, MichaelParker74!...

Richmond, Vermont
Reviewed 4 December 2014

Basically this hotel gets 5 stars from me simply for the location. 1 block from Times Square. Our breakfast table each morning was the corner table overlooking the TKTS booth. We had a room on the 44th floor, somewhat overlooking the Hudson River. The room was a normal high quality room. Quick and easy check in, even when we arrived...

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Helpful?
Thank skivrmt
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello skivrmt, Thank you very much for your review! We're glad you enjoyed our location. We literally are located right at the doorstep of Times Square. Walk out our doors, and you have many different choices in Broadway shows, great restaurants or attractions. You can't be disappointed. We're glad you had a great stay with us and we hope you'll...

Melbourne, Australia
Reviewed 3 December 2014

Stayed 20-27th November, 2 adults, 2 kids aged 12 & 13. After 28 hours of travelling we were very relieved to arrive at the Crowne Plaza. Check in was fast & efficient and we were told we would have a room on the 27th floor with a view of the Hudson River. Upon reaching our room we were disappointed to...

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Helpful?
Thank DamoM1970
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi DamoM1970! Thank you for the lovely review! We're glad to hear about your stay. We do have to apologize about the lack of view in your room but I'm so happy to hear about you guys turning that around and into a positive. If you would have liked, we could have room moved you but that's an inconvenience we...

Banbury, United Kingdom
Reviewed 3 December 2014

Perfect hotel, rooms great size, excellent location, right in the heart of New York. Easy to get to all the sights and attractions. Very clean and comfortable. Highly recommend if you are going to New York then stay at this hotel

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Helpful?
Thank Stephen M
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Stephen, Thank you for the review! We're glad to hear about your stay and hope everything went exactly as you had planned. We would love to have you back again soon! Thank once again and have a great day and happy holidays! Regards, Syed Abid Guest Services Manager

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $271 - $603 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#136 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Times Square view amazing from our room!”
 of 5 bubbles ChristieJBarlow, 26 Feb 2017 | Read review
“Times Square view rooms are noisy. You can hear sirens, people yelling, whistling, etc. But if you don't mind it - definitely get the view!”
 of 5 bubbles MrsKB2_11, 25 Feb 2017 | Read review
“The lower number rooms have a better view than the ones #12 and up”
 of 5 bubbles jamasiangal, 23 Feb 2017 | Read review
“High floor corner room for cracking views!”
 of 5 bubbles Travelbugdiaries, 18 Feb 2017 | Read review
“Choose a room at the higher floors for a nice view. Stay away from the rooms near the elevators if you are bothered by heavy foot traffic.”
 of 5 bubbles Zebra11, 15 Feb 2017 | Read review
5 of 5