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Crowne Plaza Times Square Manhattan

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Crowne Plaza Times Square Manhattan
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9,171 Reviews from our TripAdvisor Community

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Showing 7,021: English reviews
Perth
Reviewed 27 April 2015 via mobile

We stayed at Crowne for 4 nights and it is a great location to base yourself in for a short duration as you are right in Midtown in the centre of all the action and can get anywhere with ease. We arrived around 10pm and there were only 2 staff on checkin so there were a few delays there which...

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Helpful?
2Thank IfTheBenFitz
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear IfTheBenFitz, Thank you for choosing Crowne Plaza Times Square, and for your great review. Your feedback is very important to us. We are pleased to learn you found our location great and that our front desk agent Donald was excellent; however please accept our sincere apologize for the delay at your check-in. Your comments will certainly be shared with...

Musselburgh
Reviewed 27 April 2015 via mobile

Right in the ❤️ of it. Check in at front desk quick and friendly. Small cafe great. Bar service great. We had a small plumbing issues that was dealt with quickly and efficiently by the management and we were moved to an upgraded room with a few extras thrown in. Very much appreciated. Our thanks to al. We will be...

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2Thank MusselburghMover
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear MusselburghMover, Thank you for choosing Crowne Plaza Times Square, and for your great review. Your feedback is very important to us. We are very pleased to learn you enjoyed our location, our Grid & Co café and most importantly our services. We are always pleased to welcome and assist our valued guests. We do apologize for the inconvenience you...

Wollongong, Australia
Reviewed 26 April 2015

I stayed for 6 nights at this hotel arriving 6th April 2015. The location is perfect, right in the middle of Times Square. On arrival I mentioned that I was a Priority Club member, I was rudely told that I don't get any points or privileges because I booked through a third party. This I didn't know and I accept...

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Helpful?
Thank Kim M
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Kim M, Thank you for being an IHG Priority Club member, we greatly appreciate your loyalty to our IHG brand. Your feedback is very important to us. While we are pleased to learn you enjoyed our location, we are disheartened to hear you were disappointed with our services; please accept our sincere apologies. I am sorry you were not...

Rochdale, United Kingdom
Reviewed 26 April 2015

We only stayed one night, but was very impressed. We had booked on line a few days beforehand. Checking in was quick as were the lifts to the many floors. We were on the 18th floor, with jaw-dropping views. The room was absolutely spotless - king sized bed, double shower and the usual extra toiletries, coffee, tea etc. Staff were...

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2Thank Janet K
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Janet K, Thank you for choosing Crowne Plaza Times Square, and for your five stars review. Your feedback is very important to us. We are overjoyed to learn you were impressed with our property and had a great stay with us. We are very happy to learn that your check-in was quick and also that your room was spotless....

Hondo
Reviewed 26 April 2015

What a beautiful place to stay! Right in the heart of everything. Clean, spacious, attractive room. One small problem, the shower head leaks right out on the floor... The Broadway 49, restaurants food is delicious, and our server Michelle was right on the spot, (Michelle, we hope you enjoy your trip to the Empire State Building!). The best drink I...

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4Thank Jeff655
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Jeff655, Thank you for choosing Crowne Plaza Times Square, and for your five stars review. Your feedback is very important to us. We are thrilled to learn you enjoyed our property and had a great stay with us. We are glad to hear you liked our convenient location and the comforts in your room but particularly that our staff...

Shropshire
Reviewed 25 April 2015

Great location for exploring NYC stayed here for 5 days with girlfriends to do the sites, breakfast overlooking times square is awesome,rooms spacious and clean, staff very helpful and friendly nothing to much trouble , would stay here again

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2Thank rainbowroy
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Rainbowroy, Thank you for choosing Crowne Plaza Times Square, and for your five stars review. Your feedback is very important to us. We are honored to learn you have chosen our property for such special occasion and thrilled to learn you had such a nice stay. We are very happy to learn you enjoyed our location, cleanness and comforts...

Seattle, Washington
Reviewed 25 April 2015

I was assigned a room (2811) with a broken airconditioner and the lady on the phone when I called to complain was very rude to me, the technician (Pablo) who was eventually sent to come and check on the airconditioner, was extremely nice, apologetic and called from my room and suggested to management that my room (2811) shouldn't have been...

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Helpful?
Thank David P
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear David P., Thank you for choosing Crowne Plaza Times Square, and for your review. Your feedback is very important to us. We are thrilled to learn you have chosen Crowne Plaza Times Square again based on the customer service provided by Alice, Evelyn and Juliet. We couldn’t t be happier to learn you have taken it in consideration and...

cleethorpes
Reviewed 25 April 2015 via mobile

Stayed here for 5 days with my son to do new york .generally I was happy but there were some issues.we were given an upgraded room which had a great view.however soundprôfing was not brilliant and curtains did not meet which makes it difficult for me to sleep.also the lining of the bath was literally flaking off and I was...

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2Thank CleethorpesGtfcfan
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear CleethorpesGtfcfan, Thank you for choosing Crowne Plaza Times Square and for your great review. Your feedback is very important to us. We are pleased to learn you were generally happy with your stay. However we are saddened to hear you had some disappointments. We do apologize for the inconvenience you experience in your room with the curtains and lining;...

Muscat, Oman
Reviewed 23 April 2015

Location Location Location! This is the only reason why I upgraded my overall rating from average to very good. It was my first time in NYC and like everyone else I've heard so much about Times Square! I would probably not stay here again, but it is definitely worth it if it's your first time in NYC. The room I...

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1Thank BALTHAZAR M
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear EL MUSAFER F, Thank you for choosing Crowne Plaza Times Square and for your great review. Your feedback is very important to us. We are thrilled to learn you really enjoyed our location; it’s definitely a great experience to stay in the heart Manhattan next to the vibrant Times Square, especially when visiting NYC for the first time. We...

Shrewsbury, United Kingdom
Reviewed 23 April 2015

My friend and i stayed here for four nights, we chose this hotel for it's location which is amazing. Our room over looked Times Square and was large and modern. We had a room with two double beds, i found the beds to be really comfortable. I was expecting to be able to hear some noise from our room, seen...

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4Thank ChloeEdwards
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear ChloeEdwards, Thank you for choosing Crowne Plaza Times Square and for your great review. Your feedback is very important to us. We are thrilled to learn you had a comfortable stay with us, and that you enjoyed the quietness and comforts in your room, but predominantly our amazing location and the Times Square View. We must agree with you...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019-7406
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $333 - $632 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#95 Romantic Hotel in New York City
#141 Luxury Hotel in New York City
#150 Business Hotel in New York City
#158 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can afford it go Executive Rooms - these are higher and therefore are quieter and have better views.”
deborahs390, 26 Apr 2017 | Read review
“If you can afford it, go with a corner room.”
  • Room 4502 Crown Plaza Time Square
  • View from Room 4502 Crown Plaza Time Square
  • View from Room 4502 Crown Plaza Time Square
  • View from Room 4502 Crown Plaza Time Square
  • View from Room 4502 Crown Plaza Time Square
LazydaysGanderNL, 25 Apr 2017 | Read review
“We had a corner unit with a king bed on the 40th floor. Fabulous view!”
608CarolB608, 23 Apr 2017 | Read review
“It's all about preference; our view was a street view which was great.”
bennett688, 23 Apr 2017 | Read review
“Try and face into Times Square.”
fiestalover246, 23 Apr 2017 | Read review
5 of 5